Yes - l had my old telephone as a spare.?
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On 24 Oct 2019, at 16:47, Brent via Groups.Io <whodo678@...> wrote:
? And how was he to alert you that it was done sooner? Call you on your iPhone??
Apple has their people quote long and then finish sooner, just in case. Would you have been any happier if they said 2 hours and then took four and a half?
Brent
On Oct 24, 2019, at 2:01 AM, MC Black wrote:
I made an appointment to
take my iPhone to the nearest Apple shop in London
The man failed to see me on time but he did agree that the work
could? be done "while I waited". That was at around 1430. He said
come back at 1900.
He transferred the data on my new telephone to my old one and I
asked if he would? telephone me when the new iPhone was ready for
collection.
So I hung about the Shopping Mall for many hours. When I returned, I
was told that it had been repaired for some time. At which point I
became very angry and clearly expressed my views.
MC Black?
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When I bought my current iPhone, I kept the old one (and the charging leads) in case I needed a spare.?
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On 24 Oct 2019, at 16:32, Brent via Groups.Io <whodo678@...> wrote:
? David, that is almost 4 hours of driving. Since I moved from Los Angeles, people where I now live won't do that.?
Apple is good and fast with repairs, but obviously you have not dealt with AppleCare or repairs with Apple. You seldom get to speak to the same person when you call. They often don't make repairs in the stores, it is more often an exchange. AppleCare call centers do not do repairs, and stores do not accept mailed in hardware. Both will arrange expedited shipping to Repair Centers, a third location.
But when was the last time you went 3 to 4 days without a phone, forgetting about social media, and just thinking of critical communications?
I may be repeating myself, but if you’re near an Apple store, I’d take it in.
Unfortunately, the closest Apple store is over 100 miles away in another state. ?Apple techs were not able to help after 3+ hours on the phone. ?Guess I’m out of luck.
If you can live without the phone for a little while, why not mail it back to Apple? ?Probably be a very good idea to call whoever you spoke with first to let them know it’s coming.
Wait a minute. ?A hundred miles is not very far by good roads. ?Why not schedule an appointment with the store first and then drive the patient there some Saturday? ?Make a mini-vacation out of it ??
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Apple is good and fast with repairs, but obviously you have not dealt with AppleCare or repairs with Apple. You seldom get to speak to the same person when you call. They often don't make repairs in the stores, it is more often an exchange. AppleCare call centers do not do repairs, and stores do not accept mailed in hardware. Both will arrange expedited shipping to Repair Centers, a third location. Brent
I have an Apple Store 20 minute drive from me, and I *have* had Applecare repairs on Mac computers (but not iPhones or iPads). I’ve had Mac laptops for over 20 years.
The significant problems needed to be sent off (as opposed to fixed in store). One time, with a brand new machine, they pulled it off the repair line to do a complete disassembly for Quality Assurance purposes, but someone forgot to make the notation to “send customer a new machine”, and I had to call to ask about it before they sent a new one.
Another time, I had *a* problem (that I knew about), but when I got it back from Texas, in a matter of 4 days or so, they had replaced the screen, the motherboard, and much of the innards. Under Applecare.
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Re: Selecting Text in New iOS
The magnifier?is still there. Go to Accessibility and turn it on.
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On Oct 24, 2019, at 9:10 AM, Jim Saklad via Groups.Io < jimdoc@...> wrote:
Leti, with WatchOS 6, as I recall, Apple introduced the option to Speak the Time regardless of the face selected. It is an option under "clock" settings in the Watch set up utility.
With it turned on, you hold 2 fingers on the face to announce the current time.
Ken
Hey, I never tried that before! Works fine with my all-digital watch face, on my Series 3. Thanks.
I hadn’t tried it either and find it to be pretty neat. ?Thank you!
Pat
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Re: Selecting Text in New iOS
One step forward, two steps back
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On 24-Oct-2019, at 12:03 PM, Tom <tseals4@...> wrote:
? When I was in email (Apple App) I use to be able to touch and hold in an area and a little magnifying glass would pop up and I could move the cursor to the exact spot I wanted insert text or delete text, etc. I can no longer do that under 13.X. I cannot find a setting for it either. I’ve had that feature for years and now it appears to be gone. I don’t recall ever setting it up in any configuration. I thought it was a default feature. It’s very hard to select where I want the cursor now. ? Thanks, Tom in NM
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And how was he to alert you that it was done sooner? Call you on your iPhone??
Apple has their people quote long and then finish sooner, just in case. Would you have been any happier if they said 2 hours and then took four and a half?
Brent
On Oct 24, 2019, at 2:01 AM, MC Black wrote:
I made an appointment to
take my iPhone to the nearest Apple shop in London
The man failed to see me on time but he did agree that the work
could? be done "while I waited". That was at around 1430. He said
come back at 1900.
He transferred the data on my new telephone to my old one and I
asked if he would? telephone me when the new iPhone was ready for
collection.
So I hung about the Shopping Mall for many hours. When I returned, I
was told that it had been repaired for some time. At which point I
became very angry and clearly expressed my views.
MC Black?
|
Re: Selecting Text in New iOS
I miss the magnifying glass too, whoever got rid of that has done iOS a big disservice. However if you get the insertion bar close, then click and hold the space bar, you can accurately position the insertion point by sliding on the space bar.? Not intuitive at all.? Ken G. Brown
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On Oct 24, 2019, at 00:33, Tom <tseals4@...> wrote:
? When I was in email (Apple App) I use to be able to touch and hold in an area and a little magnifying glass would pop up and I could move the cursor to the exact spot I wanted insert text or delete text, etc. I can no longer do that under 13.X. I cannot find a setting for it either. I’ve had that feature for years and now it appears to be gone. I don’t recall ever setting it up in any configuration. I thought it was a default feature. It’s very hard to select where I want the cursor now. ? Thanks, Tom in NM
|
Leti, with WatchOS 6, as I recall, Apple introduced the option to Speak the Time regardless of the face selected. It is an option under "clock" settings in the Watch set up utility.
With it turned on, you hold 2 fingers on the face to announce the current time.
Ken
Hey, I never tried that before! Works fine with my all-digital watch face, on my Series 3. Thanks.
|
David, that is almost 4 hours of driving. Since I moved from Los Angeles, people where I now live won't do that.?
Apple is good and fast with repairs, but obviously you have not dealt with AppleCare or repairs with Apple. You seldom get to speak to the same person when you call. They often don't make repairs in the stores, it is more often an exchange. AppleCare call centers do not do repairs, and stores do not accept mailed in hardware. Both will arrange expedited shipping to Repair Centers, a third location.
But when was the last time you went 3 to 4 days without a phone, forgetting about social media, and just thinking of critical communications?
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On Oct 23, 2019, at 7:56 PM, David Smith < david.smith.14916@...> wrote:
I may be repeating myself, but if you’re near an Apple store, I’d take it in.
Unfortunately, the closest Apple store is over 100 miles away in another state. ?Apple techs were not able to help after 3+ hours on the phone. ?Guess I’m out of luck.
If you can live without the phone for a little while, why not mail it back to Apple? ?Probably be a very good idea to call whoever you spoke with first to let them know it’s coming.
Wait a minute. ?A hundred miles is not very far by good roads. ?Why not schedule an appointment with the store first and then drive the patient there some Saturday? ?Make a mini-vacation out of it ??
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Re: Selecting Text in New iOS
When I was in email (Apple App) I use to be able to touch and hold?in an area and a little magnifying glass would pop up and I could?move the cursor to the exact spot I wanted insert text or delete text,?etc. I can no longer do that under 13.X. I cannot find a setting for it?either. I’ve had that feature for years and now it appears to be?gone. I don’t recall ever setting it up in any configuration. I thought?it was a default feature. It’s very hard to select where I want the?cursor now.
Tom in NM
The only times I cannot place a cursor is when I have absentmindedly tried to do so while in read mode (as opposed to when composing or replying).
Since the cursor is actually an *insertion* point, it’s only present in compose mode. If you’ve swiped the keyboard down off the bottom of the screen in compose mode, tapping where you want the insertion point places it, and also brings up the keyboard.
Also, if you tap-and-hold on the space bar, the keyboard turns into a trackpad until you lift your finger, letting you slide the insertion point all over the message.
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Re: Selecting Text in New iOS
I find that I can "cut" words/phrases from the screen but it?doesn't always allow me to "paste"
MC
This sounds like you are still in “read” mode, not in “compose” mode.
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Re: Selecting Text in New iOS
Now that the question has been posted. I see the problem. I can’t place the cursor anywhere without the keyboard up. It just highlights a word with no cursor to be seen. What’s up with that? ?I can’t get it to work without the keyboard. Interesting and frustrating. ? Sue.?
There’s no need for an insertion-point unless you’re in compose-mode, and then you have a keyboard present.
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Re: Selecting Text in New iOS
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When I was in email (Apple App) I use to be able to touch and hold in an area and a little magnifying glass would pop up and I could move the cursor to the exact spot I wanted insert text or delete text, etc. I can no longer do that under 13.X. I cannot find a setting for it either. I’ve had that feature for years and now it appears to be gone. I don’t recall ever setting it up in any configuration. I thought it was a default feature. It’s very hard to select where I want the cursor now. ? Thanks, Tom in NM
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Re: Selecting Text in New iOS
It did change. Now hold down the space bar until the keyboard letters disappear and slide your finger left or right while still pressing the space bar. The cursor will move where you need it. Can move up or fine to by moving finger up or d down. ?I guess one can see the movement easier without ones finger in the way. I am undecided which is easier.? Hth Cordially, Susan Ferraglio-Genecco, DVM?
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On Oct 24, 2019, at 2:33 AM, Tom <tseals4@...> wrote:
? When I was in email (Apple App) I use to be able to touch and hold in an area and a little magnifying glass would pop up and I could move the cursor to the exact spot I wanted insert text or delete text, etc. I can no longer do that under 13.X. I cannot find a setting for it either. I’ve had that feature for years and now it appears to be gone. I don’t recall ever setting it up in any configuration. I thought it was a default feature. It’s very hard to select where I want the cursor now. ? Thanks, Tom in NM
|
Re: Selecting Text in New iOS
Now that the question has been posted. I see the problem. I can’t place the cursor anywhere without the keyboard up. It just highlights a word with no cursor to be seen. What’s up with that? ?I can’t get it to work without the keyboard. Interesting and frustrating. ? Sue.? Cordially, Susan Ferraglio-Genecco, DVM?
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On Oct 24, 2019, at 6:10 AM, MC Black <mcb@...> wrote:
?
I find that I can "cut"
words/phrases from the screen but it doesn't always allow me
to "paste"
I do so wish that there was
a comprehensive printed booklet explaining all the changes
between the old and new versions of the Operating System.
MC
On 24/10/2019 04:15, Tom wrote:
When I was in email (Apple App) I use to be
able to touch and hold in an area and a little magnifying
glass would pop up and I could move the cursor to the exact
spot I wanted insert text or delete text, etc. I can no longer
do that under 13.X. I cannot find a setting for it either.
I’ve had that feature for years and now it appears to be gone.
I don’t recall ever setting it up in any configuration. I
thought it was a default feature. It’s very hard to select
where I want the cursor now.
?
Thanks,
Tom in NM
|
Leti, with WatchOS 6, as I recall, Apple introduced the option to Speak the Time regardless of the face selected.? It is an option under "clock" settings in the Watch set up utility.? With it turned on, you hold 2 fingers on the face to announce the current time.? I find that it works when I just hold 2 fingers on the face, with no pressure applied.? When "pressing" 2 fingers on the screen, it brings up a face customization screen.
Ken
On Thu, Oct 24, 2019 at 2:33 AM Leti < Leti@...> wrote: I have several that I switch between, based on the apps that are associated with them. I use Mickey Mouse when I need to hear the time rather than read it, but I really wish there was another voice to pick from, more adult.? On Oct 23, 2019, at 3:47 PM, Kenneth Bandy <ken.kj9b@...> wrote:
? I'm just a basic "Utility" face kind of guy.? However, I also have "Toy Story" and "Mickey Mouse" at the ready.
Ken What watch face are you all using? Are any of you using a background photo? If so, what photo?
? \
? ? \? /\
? ? (? ?)? ? ? ? ? ? Alice
?.(? ? ? ).? lwr32@...
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Re: Selecting Text in New iOS
?
I have noticed a cursor-location problem after a recent release. ?I, too, sometimes have more trouble than in the past putting the cursor where I need it to be. ?I think I’ve got it, but when I release my finger, it pops into a different position. ? And cursor movement has a different feel now - smoother. ?“Smoother” may sound good, but in this case it’s not.
Apple seems to have gone a bit crazy lately with a bunch of annoying “improvements” that fall flat, breaking something in the process. ?Pabitra’s suggestion that they’ve bitten off more than they can chew sounds right.
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On Oct 24, 2019, at 2:33 AM, Tom <tseals4@...> wrote:
? When I was in email (Apple App) I use to be able to touch and hold in an area and a little magnifying glass would pop up and I could move the cursor to the exact spot I wanted insert text or delete text, etc. I can no longer do that under 13.X. I cannot find a setting for it either. I’ve had that feature for years and now it appears to be gone. I don’t recall ever setting it up in any configuration. I thought it was a default feature. It’s very hard to select where I want the cursor now. ? Thanks, Tom in NM
|
I made an appointment to
take my iPhone to the nearest Apple shop in London
The man failed to see me on time but he did agree that the work
could? be done "while I waited". That was at around 1430. He said
come back at 1900.
He transferred the data on my new telephone to my old one and I
asked if he would? telephone me when the new iPhone was ready for
collection.
So I hung about the Shopping Mall for many hours. When I returned, I
was told that it had been repaired for some time. At which point I
became very angry and clearly expressed my views.
MC Black
On 24/10/2019 03:56, David Smith wrote:
toggle quoted message
Show quoted text
I may be repeating myself, but if you’re near
an Apple store, I’d take it in.
Unfortunately, the
closest Apple store is over 100 miles away in another state.
?Apple techs were not able to help after 3+ hours on the
phone. ?Guess I’m out of luck.
If you can live without the phone for a little while, why not
mail it back to Apple? ?Probably be a very good idea to call
whoever you spoke with first to let them know it’s coming.
Wait a minute. ?A hundred miles is not very far by good
roads. ?Why not schedule an appointment with the store first and
then drive the patient there some Saturday? ?Make a
mini-vacation out of it ??
|
Re: Selecting Text in New iOS
I find that I can "cut"
words/phrases from the screen but it doesn't always allow me
to "paste"
I do so wish that there was
a comprehensive printed booklet explaining all the changes
between the old and new versions of the Operating System.
MC
On 24/10/2019 04:15, Tom wrote:
toggle quoted message
Show quoted text
When I was in email (Apple App) I use to be
able to touch and hold in an area and a little magnifying
glass would pop up and I could move the cursor to the exact
spot I wanted insert text or delete text, etc. I can no longer
do that under 13.X. I cannot find a setting for it either.
I’ve had that feature for years and now it appears to be gone.
I don’t recall ever setting it up in any configuration. I
thought it was a default feature. It’s very hard to select
where I want the cursor now.
?
Thanks,
Tom in NM
|
Jim Saklad
Brent L
Pat Taylor
Sanjay Kanoria
Brent