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Re: Battery drain

 

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David, that is almost 4 hours of driving. Since I moved from Los Angeles, people where I now live won't do that.?

Apple is good and fast with repairs, but obviously you have not dealt with AppleCare or repairs with Apple. You seldom get to speak to the same person when you call. They often don't make repairs in the stores, it is more often an exchange. AppleCare call centers do not do repairs, and stores do not accept mailed in hardware. Both will arrange expedited shipping to Repair Centers, a third location.

But when was the last time you went 3 to 4 days without a phone, forgetting about social media, and just thinking of critical communications?

,?

Brent

On Oct 23, 2019, at 7:56 PM, David Smith <david.smith.14916@...> wrote:



On Oct 23, 2019, at 7:57 PM, Cathy <devittad2@...> wrote:

I may be repeating myself, but if you¡¯re near an Apple store, I¡¯d take it in.


Unfortunately, the closest Apple store is over 100 miles away in another state. ?Apple techs were not able to help after 3+ hours on the phone. ?Guess I¡¯m out of luck.

If you can live without the phone for a little while, why not mail it back to Apple? ?Probably be a very good idea to call whoever you spoke with first to let them know it¡¯s coming.

Wait a minute. ?A hundred miles is not very far by good roads. ?Why not schedule an appointment with the store first and then drive the patient there some Saturday? ?Make a mini-vacation out of it ??
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