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Re: question re "[email protected]
On Tue, Apr 21, 2020 at 07:46 AM, Rhoda T Ezell wrote:
Why is this happeningThat's what happens when you create a subgroup.? See /g/GroupManagersForum/wiki/Subgroups and /g/GroupManagersForum/wiki/Why-use-a-Subgroup for more details. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: limiting the size of a group
On Tue, Apr 21, 2020 at 08:33 AM, Andy Wedge wrote:
In addition to what Bruce said,I should have also added that there is also a good source of information on this in the GMF Wki Andy |
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Re: limiting the size of a group
On Tue, Apr 21, 2020 at 12:29 AM, Bruce Bowman wrote:
You'll still have to delete any new subscriptions that land in Pending statusIn addition to what Bruce said, pending members are automatically deleted after 14 days unless they are 'claimed' by an owner/mod.? Once claimed, they will stay on the pending list unless removed or accepted via the website (i.e. it cannot be done via email). The Handling Pending Members section of the Group Owner's Manual gives more detail. Regards, Andy |
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Re: Subgroup
On Mon, Apr 20, 2020 at 07:40 PM, Steve C wrote:
Does this mean my Homepage will continue to display my original group¡¯s address versus showing the?¡°main@¡¡¡± once the subgroup is created??No.? You can look at any group that has subgroups to get an idea of what it will look like.? One that I know of is the winnebago-lesharo group at (Tech is the renamed main group.)? and are the subgroups. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: limiting the size of a group
On Mon, Apr 20, 2020 at 05:35 PM, Nancy P wrote:
Is there a way to temporarily close the group to any more members, short of just ignoring the applications?Nancy -- Other thoughts in addition to what Duane suggested... If you're a Premium group, you can lock the group. But that keeps existing members from posting, and uploading files/photos etc, too. If it isn't already, consider changing your Spam Control setting to Restricted. You can then create an active Pending Subscription notice that says you aren't accepting any new memberships at this time. You'll still have to delete any new subscriptions that land in Pending status, but at least this way they won't be so inclined to reapply. Hope this helps, Bruce Check out the new groups.io Help Center?and?groups.io Owners Manual |
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Re: limiting the size of a group
On Mon, Apr 20, 2020 at 04:35 PM, Nancy P wrote:
Is there a way to temporarily close the group to any more members, short of just ignoring the applications?No.? If your group is publicly listed in the directory, you could change that to reduce the chances of anyone finding it.? You could always change it back later. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: help to decipher header
Win,
What does this mean ...Presumably that identifies the inbound server at your email provider. "Your access to this mail system from 66.175.222.12 has been rejectedThis message is your service talking to Groups.io, so in this context "you" is Groups.io and 66.175.222.12 is Groups.io's outbound mail server, aka "the sending MTA" (Mail Transfer Agent). I infer from this that your email service relied at least in part on a third-party blacklist service as part of its algorithm for determining the "reputation" of MTAs trying to deliver messages to you. This comes from the fact that there have been reports showing that Groups.io's outbound server has appeared in such lists. In other words, your email service rejected delivery of that message because they believed it was likely to be undesirable (spam, phishing, etc.). "If you believe that this failure is in error, please contact theRecording your service's response in the Bounce History is Groups.io's "alternate means" of contacting you to let you know that a message intended for you could not be delivered. and what should I do about it?The only thing I think you can do about it is try to convince your email provider that Groups.io's outbound server should be whitelisted as a source of messages that you have subscribed to and that you want to receive all of the messages from Groups.io. Given that it hasn't happened in the last few months it may not be a very pressing issue. They may have corrected their inbound reputation scoring, or whatever source of information they used may have corrected its records. I don't recall if there were reports of Groups.io appearing in blacklists during the December time frame. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Promoting Group
On Mon, Apr 20, 2020 at 10:41 AM, (replying to my post from two months ago), KATHLEEN DESMAISONS wrote:
I am not sure what you mean. ?Are you saying that the promo code only works if it is a new person who is not logged in?My testing suggests that the code provided at Admin>Promote will take a person to the group's "join" page only if they?are not?already logged in. Those who are logged in are instead taken to their groups home page at?/groups. Whether the person clicking the link is new to your group does not matter. What happens if someone who is a current member of another group wants to join an additional group and they use the promo sign up? If what you are saying about log in is correct, I think that may be what is going on here.?Those who are logged in will have to find your group by other means, perhaps by clicking on "Find or Create a Group" on the blue menu bar. Is there a workaround?It seems simpler to just provide a link to your group home page along with instructions to click the "+Join This Group" button once they arrive. ? Regards, Bruce Check out the new groups.io Help Center?and?groups.io Owners Manual |
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Re: Promoting Group
Hi Bruce,
I am not sure what you mean. ?Are you saying that the promo code only works if it is a new person who is not logged in? What happens if someone who is a current member of another group wants to join an additional group and they use the promo sign up? ?If what you are saying about log in is correct, I think that may be what is going on here.? Is there a workaround? Kathleen |
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Re: Comcast issue
Annick,
One of my group members, who is on Comcast, is having problems withHave a look in your group's Activity log to see if there are any entries that correspond to her attempts. If so they may provide an answer. The other likelihood is that she's using the wrong address for your group. One way to check this is to have her CC your personal email address on her next attempt. Then you can carefully check the address she used for the group. The other thing she should do is watch for "mailer daemon" messages - rejection notices - that Comcast should place in her Inbox whenever an addressee (such as Groups.io) rejects a message. It's possible that they might place the rejection notice in her Spam folder, so look there too. Those notices will have a three-digit response code (in the 500's) and a short text description of why the message was rejected. When she has contacted Comcast about it, they tell her that IO mustGroups.io doesn't regard message posts as spam, that's the group moderator's job. But it might reject her messages for other reasons and if that's the case she should receive a notice back from comcast that shows the response Groups.io gave when rejecting the message. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: #subgroups Moderator
#subgroups
Carla,
I'm Owner of a Group and created a Sub-Group. How do I make a MemberFirst that person needs to be a member of the subgroup. Which is something you can achieve by multiple means. Once that's the case, go to the Members list in the subgroup's pages. There you can change that subgroup member's Role to Moderator. In other words, it works just as it does in the primary group, but from within the subgroup's pages. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Comcast issue
One of my group members, who is on Comcast, is having problems with her email messages to our group not being delivered to our group. They show in her "sent" folder, but never show up to the group. However her emails to the other IO groups she belongs to go through just fine to the groups. This is something that has just recently started to happen to her. When she has contacted Comcast about it, they tell her that IO must be regarding the emails as spam and rejecting them.
? ?Are any of the rest of you experiencing anything like this? I have advised the member to send her messages from the group web page instead, but it's not her preferred method. Annick |
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Re: Subgroup storage limit
As Duane noted, it's 1 GB/subgroup. I don't think that was ever intentional, but implementation of a "combined storage" for all subgroups proved burdensome. Check out the new groups.io Help Center?and?groups.io Owners Manual |
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Re: Subgroup storage limit
On Sun, Apr 19, 2020 at 05:50 PM, Donald Hellen wrote:
Did something change, or did IA little of both, I think.? Originally, Mark said group storage would be in total.? Apparently that was a bit of a challenge to implement, so he backed off.? His latest comment (that I could find) is that the limit is per group or subgroup, Duane -- GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki The official Groups.io user documentation is in the Groups.io Help Center. |
Duane
Andy Wedge
Bruce
Shal Farley
KATHLEEN DESMAISONS
Annick Phillips