I am starting this topic following a more detailed look at the new Members Manual in connection with the earlier Enter Your Two Factor Authentication Code topic. I am raising it here rather than going direct to the beta docs Subgroup to see if my thoughts are shared by others or if I am just a lone voice.?

At first I looked at the pdf version, and found the section about 2FA very quickly; it is in the index and has a specific section number in the format x.y.z.

For no real reason I then did the same search using the "Single Page" version. 2FA is not individually indexed (although the same text is present once it is found) and there is no section numbering whatsoever. Although I will not pretend to have researched this exhaustively I came away with the conclusion that (a) the Index in the pdf version is better, and (b) the lack of section numbers in the single page version is a weakness.

Imagine two (or more) people trying to investigate something; one reports "I found <whatever> in section a.b.c on page (d)" and the other will say "I can't see any section numbers or page information".

Overall I much prefer the way the pdf version is presented; if there there are to be two different formats then IMHO their appearance should - insofar as is practicable - be the same.?

Do others on here share this view?

Chris

开云体育

I've had emails delayed in arriving back in my InBox, yet they had appeared pretty well immediately in the messages on my groups homepage.
Does it mean in the screen capture below, that groups.io held back my message for 16 hours before it was sent back to me? If so, why did this happen?
Several others were also delayed round the same time, yet one came back straight away.
Thanks
Win

On Sat, Apr 18, 2020 at 12:25 PM, Christopher Warrington wrote:

Even Groups.io support will refuse to change those settings if you were to
open a support request. From the Account > Security page that Chris
mentioned:

That would appear to be at variance with what is written in the new Members' Manual: section 4.4.5 (pages 19 & 20 of the pdf version) states:

Note: If the authentication code is lost (for example, if a device is reset to factory settings), you will need
to contact Groups.io Support to be able to log in.

(Another note a little above that reads:

Important: Once you enable two-factor authentication, you will not be able to log in to Groups.io
through a social login (Google or Facebook) or by using the Groups.io function to email you a link to log
in.)

Perhaps it's a case of 2FA at your own risk..!

Chris

On 2020-04-17 at 2:03:59 PM, chrisjones12 via groups.io <chrisjones12@...> wrote:

2FA is not something I have used on Groups.io but from the screenshot you
included it is Groups.io's own 2FA that she is encountering , and that
being so it is something that she herself has set up under her Account; it
is not a group - level function. It can be found via *Account > Security*
, and it is not something that you can change for her.

Even Groups.io support will refuse to change those settings if you were to
open a support request. From the Account > Security page that Chris
mentioned:

Groups.io Support cannot restore access to accounts with two-factor
authentication enabled for security reasons. Saving your recovery codes in
a safe place can help keep you from being locked out of your account.

Notice, however, the mention of "recovery codes". When 2FA was enabled for
the account in question, 10 recovery codes were generated. Each code can be
used to fill in the 2FA prompt once. I'd ask this member if they have the
recovery codes around somewhere (e.g., a printout, in a password manager).
If they have the codes, they can use one of the codes to log in and disable
2FA. From your summary, I assume that they won't want to re-enable 2FA. They
_can_ re-enable it, if they want to. Note that if they do, I suspect that
the existing recovery codes will no longer work and that a new set of 10
will be generated and will need to be stored safely.

You may also want to have them check if they're logged in on another device
already. (E.g., a different machine in the house, a work machine) If they
are already logged in, they could try to get the current recovery codes or
to disable 2FA for the account.

Here's what Account > Security > Two-factor Recovery Codes has to say about
them:

Recovery codes can be used to access your account in the event you lose
access to your device and cannot receive two-factor authentication codes.

Treat your recovery codes with the same level of attention as you would
your password! We recommend saving them with a password manager such as
Lastpass or 1Password. Each code can be used only once.

--
Christopher W. <lists@...>

On 2020-04-17 at 10:27:05 AM, Jennifer Christian <jhchristian@...> wrote:

The option of forwarding seems NOT to be possible in Groups.io.?? Why?? I
do realize that enabling wholesale forwarding messages defeats the idea of
a restricted group with a private conversation -- which all of mine are.

Any one of your members who gets messages delivered via email can use their
email client's forward feature to forward the message along.

As to why, you mention one good reason. I can _speculate_ another: a forward
feature would mean that Groups.io would send messages to people who didn't
request them. Aside from invitations to join a group, AFAIK, Groups.io
doesn't send anything to anyone who didn't opt-in. Personally, I wish more
things worked that way.

--
Christopher W. <lists@...>

Jennifer,

In our old Yahoo group, one could forward messages to others.

Not from the Yahoo Group's web pages anytime recently. The option disappeared ages ago (a decade or more) when Yahoo found that spammers were abusing it.

The option of forwarding seems NOT to be possible in Groups.io. Why?
I do realize that enabling wholesale forwarding messages defeats the
idea of a restricted group with a private conversation ...

That's one reason.

* Why don't we have an option to allow members to forward messages?

I thought this was discussed in the beta group ages ago and several considerations raised, including the privacy concern in groups with private archives that you noted.

However my search-fu is failing me at the moment. What I did find was a request for the feature, and an acknowledgement that it had been added to the to-do list:




Shal


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On Sat, Apr 18, 2020 at 12:44 AM, dave w wrote:

For anyone using basic functions of a phone 2FA is overkill anyway.

It can easily be argued that 2FA is not overkill given the greater likelihood of a 'phone falling into the wrong hands? compared with a desktop or laptop.

That it has been 'deemed' necessary by the tech company is only due to the less than knowedgeable use of devices.

I rather doubt if "the tech company" (which one, BTW?) deemed anything necessary; using Occam's Razor the more likely origin of this problem is the end user herself who may have set it inadvertently.

Chris

Mike,

I'm an owner of a premium group if that makes any difference.

It does:
"Need Help?
... Due to the current volume of support email, we can only answer
messages sent from owners of premium groups at this time.
/helpcenter

Their imports seem to enable back-dating of messages, ...

Yes, it imports messages with the original posting date from each message in the mbox file.

We'd also like to back date the member join dates.

That it does not do, because membership info is not included in mbox files (only messages).

Other than the Easy Yahoo Group Transfer, while it existed, I've never heard of a means to adjust member join dates to match some external membership.

Shal



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Hi all,

This week's change log:


Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.

INTERNAL: Changed how we were limiting email sent to some domains, to
use the MX server domain as a key for limiting instead of the
receipient's domain. This will affect all messages to GoDaddy hosted
domains, orange.fr/wanadoo.fr, earthlink/mindspring/netcom and a
couple others. This will hopefully allow us to keep under per-
connection limits imposed by these email service providers and avoid
getting temporarily blocked for trying to send too much email at one
time.

Ah, this should help cut down on the whack-a-mole game some members have had dealing with messages being bounced by their email service. Especially those using custom domains that hadn't been recognized as needing these work-arounds.

CHANGE: Updated the Help Center manuals with updates from Nina.

Also, many updates and corrections to GMF's wiki pages - thanks Nina!



Comments about these others are also welcome:

INTERNAL: Technical debt cleanup of web page templates. An ongoing
process.
API: /downloadarchives was not returning the messages in ascending
date order.
CHANGE: Allow 'list-style-type' styling in user generated content.
CHANGE: Some formatting tweaks to the Member page, including
displaying the member's timezone.
CHANGE: Changed 'Unsubscribe' button in the Subscription page to
'Leave Group' to be more clear.
SYSADMIN: Switched primary database machines because of continuing
(minor) corruption issues.
CHANGE: When viewing a member's information on mobile, changed the nav
buttons at the top to a dropdown instead. Also fixed several
navigation bugs when viewing past members.

Please call out any you find significant.

Shal


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On Fri, Apr 17, 2020 at 05:58 PM, Terri Carlson #253 wrote:

Another list Owner is currently prevented from taking any action on my claimed message (i.e., from "jumping my claim").? We have tried everything that we can think of to release my claim so that the Owner can complete the reconciliation of the pended message, but have met with no success.? How can we reverse the claim?

The owner will have to go online to process the message.? Once claimed, it can't be done via email.? There's no way to reverse it.

Duane
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The official Groups.io user documentation is in the Groups.io Help Center.

hi
For anyone using basic functions of a phone 2FA is overkill anyway.
That it has been 'deemed' necessary by the tech company is only due to the less than knowedgeable use of devices.
Annoying alerts that I dismiss (and I'm a 30 yr veteran of Mac-devices)
regards d

On Sat, Apr 18, 2020 at 06:04 AM, Bruce Bowman wrote:

I'm pretty sure this statement is untrue, except as mentioned above.

I agree.
Perhaps, maybe, you were able to type an additional email in the address bar, but no longer use it (after 22 years) so no longer care.
regards stay safe and bubble-wrapped
d

I am a list moderator.
Regarding a claimed pending message, the GMF Wiki states "the claim only gives other moderators a warning - it doesn't actually prevent other moderators from "jumping your claim"...This is why it is unnecessary to have a way to remove the claim - if you become unable to ultimately approve or delete/reject the pending message, another moderator can step in and do it for you".
I opened a pended message earlier today (in Edit mode) and a Claimed tag with my name is now attached to the message.? Another list Owner is currently prevented from taking any action on my claimed message (i.e., from "jumping my claim").? We have tried everything that we can think of to release my claim so that the Owner can complete the reconciliation of the pended message, but have met with no success.? How can we reverse the claim?

...
JC| * Why don't we have an option to allow
| members to forward messages?


I don't know the answer, but anyone can
forward any message they receive using
their email client software, like Outlook
and others.

[ ] Rubens







.

On Fri, Apr 17, 2020 at 09:45 PM, Paul Ohio USA wrote:

I'm considering deleting her account and adding her back, under a different email.

2FA is at her account level so you wouldn't be able to delete that. You could remove her from your group and add her back in with a different email but that would be using a different account. If the alternative email address has not previously been associated with Groups.io it would create a new account at that point. See the Members' Manual section about accounts in the help centre for more details.

Andy

On Fri, Apr 17, 2020 at 09:45 PM, Paul Ohio USA wrote:

I wonder if there could be something she set to create this problem or if there is something within groups.io that I'm unaware of?

2FA is not something I have used on Groups.io but from the screenshot you included it is Groups.io's own 2FA that she is encountering, and that being so it is something that she herself has set up under her Account; it is not a group - level function. It can be found via Account > Security, and it is not something that you can change for her.

Chris

Hi All,
A member of our group recently got a new iPhone and when she tries to log into the group the gets the above request. She has also tried this on her Mac & iPad with the same results. I've not encountered this before and don't have a problem logging in on my iPhone 8, yet I do not own any other ios devices. Is there something set within ios?

She is certain that she is using the correct password. She receives group emails and can reply. I'm considering deleting her account and adding her back, under a different email. Before I do that, I wonder if there could be something she set to create this problem or if there is something within groups.io that I'm unaware of?

Take care and Be Safe,
Paul, Ohio, USA

On Fri, Apr 17, 2020 at 01:28 PM, Jennifer Christian wrote:

1.? I would like a format painter button: ? I don't like releasing messages sent in with a hodgepodge of colors and fonts and line spacings? -- and it is nearly impossible without a format painter to get things to look professional.

I'm told that the existing message editor is based on TinyMCE. If so, there is a Format Painter add-on available ().

I don't know what it would cost groups.io to add this functionality.

?? Is there a way to do this already?

To get rid of existing weird formatting, click the "Clear formatting" button on the advanced toolbar (screenshot below).

• For a while, the advanced toolbar had an option to change the color of text, but it seems to have disappeared.? What happened to it??

If you select "Normalize HTML Emails" in your settings, those toolbar icons will be unavailable. Deselect that option and they should come back.

2.? In this time of COVID-19, I have realized that a list-serv can be a good way to START disseminating information.? But if members CANNOT forward messages, the disseminating? stops there.??

There is nothing to keep you from forwarding group emails that you receive to other people, using your own email client. There is no function to forward messages using the groups.io web interface.

• In our old Yahoo group, one could forward messages to others.?

I'm pretty sure this statement is untrue, except as mentioned above.

Hope this helps,
Bruce

---

Check out the new groups.io Help Center?and?groups.io Owners Manual

Hello all -?? I have two requests for help / suggestions.

1.? I would like a format painter button: ? I don't like releasing messages sent in with a hodgepodge of colors and fonts and line spacings? -- and it is nearly impossible without a format painter to get things to look professional.?? Is there a way to do this already?? If not, is it a difficult thing to add??

• I would prefer NOT to use the Normalize HTML setting, because I often want to highlight or emphasize a portion of a message -- and simply bolding or italics may confuse the reader because it looks like the SENDER did that.?
• As moderator, I want to be able to say "see in particular the highlighted or colored areas.."?
• For a while, the advanced toolbar had an option to change the color of text, but it seems to have disappeared.? What happened to it??

2.? In this time of COVID-19, I have realized that a list-serv can be a good way to START disseminating information.? But if members CANNOT forward messages, the disseminating? stops there.??

• In our old Yahoo group, one could forward messages to others.? A lot of my group members used to do that -- they'd appoint one person to monitor the list-serv and pass along things of interest to the others.? The option of forwarding seems NOT to be possible in Groups.io.?? Why?? I do realize that enabling wholesale forwarding messages defeats the idea of a restricted group with a private conversation -- which all of mine are. But:
  • The ground rules of the groups are to "write as though your message will end up on the front page of the NY Times
  • And I get around the problem frequently myself by swooping text, then copying and pasting it -- but the format looks sucky that way and takes a lot of work to neaten up.
• Why don't we have an option to allow members to forward messages??
• Could we, the moderators who review all messages before posting, have the option of allowing forwarding by members when dissemination of a piece of news or an opportunity would be good.?? Is this possible?

Cordially,
Jennifer Christian
[email protected]? (>1200 members, all professionals)
[email protected] (>650 members, all clinicians, mostly physicians)
[email protected] (>100 members, all clincians, mostly physicians and psychologists)
etc.

On Wed, Apr 15, 2020 at 07:18 PM, Seth Newberry wrote:

I need to upgrade to enterprise but cannot do it.? I need some help here but nobody seems to be home.

Have you tried contacting Mark directly?? See /g/Group_Help/topic/72881816

Duane
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