On Mar 18, 2020, at 5:43 PM, Joan Sax via Groups.Io wrote:
My mail app keeps suddenly shutting down. Unfortunately I didn¡¯t take a screen shot of the error message. But I am wondering is there some way to reset mail (reset might not be the correct term)?
Whenever I've seen this, it's been due to a malformed/malicious/spammy e-mail message that Mail has encountered on your ISP's server.
The way to deal with that is to log into your ISP's mail server using the Web-based interface most ISP's provide and to delete the problematic e-mail manually. The problematic one is usually easy to spot. It's usually either spammy or unreadable. If your ISP doesn't offer a Web interface, you can use:
MyPOPBarrier (free)
Another option is to hit Command+i in Mail, which will bring up a window "Account Info" allowing deletions of messages from your ISP's mail server.
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Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
Macintosh OS X Routine Maintenance
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