Keyboard Shortcuts
Likes
- M365-Accessibility
- Messages
Search
|
Re: The Windows Screen Reader Primer – 4th Edition by David Kingsbury
On Tue, May 13, 2025 at 04:29 PM, Andrew J. LaPointe wrote:
it doesn’t work for me… -
I do not want to offer a direct link to the copy I downloaded on my OneDrive, as I fully expect that the people at Carroll want to keep track of how many downloads are occurring.
?
You say it doesn't work, but you don't say how, and I suspect there is user error somewhere, but can't be certain.? You would need to describe the steps you take from the first page where you fill in the various edit boxes, checkboxes, and single radio button then hit Submit through the point of failure.? You need not give your private information in public, but having the information to know where the process is failing is vital in order to assist.? Personally, I think they make the process ahead of downloading a bit more convoluted than necessary, but that's feedback that anyone who thinks the same needs to give to the folks at Carroll.
--
Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)
It is much easier to be critical than to be correct. ?????? ~ Benjamin Disraeli, 1804-1881 |
|
Re: The Windows Screen Reader Primer – 4th Edition by David Kingsbury
开云体育Hi David, will this be available via Bard? I just don’t get it that I can’t download this from Carroll. I am using Jaws 2025 and answer the questions but, it doesn’t work for me…I am sure it is me as you would have many others with the same problem. Andy and Leroy ? From: [email protected] <[email protected]> On Behalf Of David Kingsbury via groups.io
Sent: Tuesday, May 13, 2025 12:27 PM To: [email protected] Subject: Re: [M365-Accessibility] The Windows Screen Reader Primer – 4th Edition by David Kingsbury ? Hi all, You can also contact me off-list at: Regards, David |
|
Re: alt key inserting while using jaws and outlook classic
The question is:? Is anyone who's experiencing this not using JAWS?
?
I have never heard anyone report this issue prior to this topic, and never on the NVDA group, period.
?
I strongly suspect something involving JAWS and something idiosyncratic to the machines where it's occurring.? If it were a widespread occurrence lots more chatter about it would have appeared before now.
?
Possible contributors to the cause need to be ruled in or out.? If anyone's had this when not using JAWS please do report back.
--
Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)
It is much easier to be critical than to be correct. ?????? ~ Benjamin Disraeli, 1804-1881 |
|
Re: alt key inserting while using jaws and outlook classic
开云体育It has definitely happened to me as well ? Kristi ? From: [email protected] <[email protected]>
On Behalf Of Linda Coccovizzo via groups.io
Sent: Monday, May 12, 2025 1:24 PM To: [email protected] Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic ? [EXTERNAL] This email came from an external source. Only open attachments or links that you are expecting from a known sender. ? I can attest to this working. This isn’t something that happens just in office products. It happens occasionally for a time at random, ?and then it seems to clear itself up. When it happens to my students, they think I am nuts, but hitting the alt keys a few times in quick succession it seems to work nearly every time. I don’t even think this is a screen reader issue. My searches have yielded others experiencing the problem as well. In fact, one of my searches may be where I found the solution. ? From:
[email protected] <[email protected]>
On Behalf Of Judy Prociuk via groups.io ? Hi again Vicky, I spoke to the tech support at Vispero again this morning and now I am told that there are a handful ?of people experiencing this problem.? I asked how to turn on the debugging log and she told me they don’t do this on a routine basis but she gave me another suggestion.? She said if it happens again, to hit both of the alt keys several times to see if it will fix it.? I did try hitting the alt key the last time it happened but she said you have to hit both of the alt keys, not at the same time but hit both ?of them several times and it is supposed to help.? If it happens again, I will follow these instructions but am passing on this information to see if it works, thanks,? Judy ? From:
[email protected] <[email protected]>
On Behalf Of Vicky Vaughan via groups.io ? Hi Judy, I have had this problem show up using the Control+Enter to send messages.? Sometime within the last month or two, I have had to change to the Alt+S to send messages and this extra key appearing that was not pressed has occurred in both situations for me. ? Very strange and puzzling! ? Vicky V ? Sent from From:
[email protected] <[email protected]>
On Behalf Of Judy Prociuk via groups.io ? I Think the problem is caused by using the command “alt s” to send a message in Outlook classic. I am now using the command: “ control enter” to send a message in Outlook Classic.? I have only used the control enter command to send messages and have not had the problem at all today and before this it was occurring two or three times a day.? I hope the problem has been solved, Judy ? From:
[email protected] <[email protected]>
On Behalf Of Vicky Vaughan via groups.io ? Hi Chaltain, That’s a good and reasonable idea, but yes, I did check that and for me, that wasn’t what was causing my problem. ? I haven’t ever figured out what causes this, perhaps either having too many windows open or having not rebooted often enough, seem to be possible triggers. ? The only thing I do know, is that by forcing a shut down and then restarting my computer, this strangeness goes away. ? Vicky V ? Sent from From:
[email protected] <[email protected]>
On Behalf Of chaltain@... via groups.io ? Have you made sure sticky and filter keys are turned off in setings? ? -- Christopher (AKA CJ) =>÷ Chaltain at Outlook, USA ? From:
[email protected] <[email protected]> on behalf of Vicky Vaughan via groups.io <vrvaughan63@...> ? Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? Sent from From:
[email protected] <[email protected]>
On Behalf Of Monte Single via groups.io ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ? |
|
Re: alt key inserting while using jaws and outlook classic
开云体育I can attest to this working. This isn’t something that happens just in office products. It happens occasionally for a time at random, ?and then it seems to clear itself up. When it happens to my students, they think I am nuts, but hitting the alt keys a few times in quick succession it seems to work nearly every time. I don’t even think this is a screen reader issue. My searches have yielded others experiencing the problem as well. In fact, one of my searches may be where I found the solution. ? From: [email protected] <[email protected]> On Behalf Of Judy Prociuk via groups.io
Sent: Monday, May 12, 2025 12:12 PM To: [email protected] Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic ? Hi again Vicky, I spoke to the tech support at Vispero again this morning and now I am told that there are a handful ?of people experiencing this problem.? I asked how to turn on the debugging log and she told me they don’t do this on a routine basis but she gave me another suggestion.? She said if it happens again, to hit both of the alt keys several times to see if it will fix it.? I did try hitting the alt key the last time it happened but she said you have to hit both of the alt keys, not at the same time but hit both ?of them several times and it is supposed to help.? If it happens again, I will follow these instructions but am passing on this information to see if it works, thanks,? Judy ? From: [email protected] <[email protected]> On Behalf Of Vicky Vaughan via groups.io ? Hi Judy, I have had this problem show up using the Control+Enter to send messages.? Sometime within the last month or two, I have had to change to the Alt+S to send messages and this extra key appearing that was not pressed has occurred in both situations for me. ? Very strange and puzzling! ? Vicky V ? Sent from From: [email protected] <[email protected]> On Behalf Of Judy Prociuk via groups.io ? I Think the problem is caused by using the command “alt s” to send a message in Outlook classic. I am now using the command: “ control enter” to send a message in Outlook Classic.? I have only used the control enter command to send messages and have not had the problem at all today and before this it was occurring two or three times a day.? I hope the problem has been solved, Judy ? From: [email protected] <[email protected]> On Behalf Of Vicky Vaughan via groups.io ? Hi Chaltain, That’s a good and reasonable idea, but yes, I did check that and for me, that wasn’t what was causing my problem. ? I haven’t ever figured out what causes this, perhaps either having too many windows open or having not rebooted often enough, seem to be possible triggers. ? The only thing I do know, is that by forcing a shut down and then restarting my computer, this strangeness goes away. ? Vicky V ? Sent from From: [email protected] <[email protected]> On Behalf Of chaltain@... via groups.io ? Have you made sure sticky and filter keys are turned off in setings? ? -- Christopher (AKA CJ) =>÷ Chaltain at Outlook, USA ? From: [email protected] <[email protected]> on behalf of Vicky Vaughan via groups.io <vrvaughan63@...> ? Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? Sent from From: [email protected] <[email protected]> On Behalf Of Monte Single via groups.io ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ? |
|
Re: alt key inserting while using jaws and outlook classic
开云体育Hi again Vicky, I spoke to the tech support at Vispero again this morning and now I am told that there are a handful ?of people experiencing this problem.? I asked how to turn on the debugging log and she told me they don’t do this on a routine basis but she gave me another suggestion.? She said if it happens again, to hit both of the alt keys several times to see if it will fix it.? I did try hitting the alt key the last time it happened but she said you have to hit both of the alt keys, not at the same time but hit both ?of them several times and it is supposed to help.? If it happens again, I will follow these instructions but am passing on this information to see if it works, thanks,? Judy ? From: [email protected] <[email protected]> On Behalf Of Vicky Vaughan via groups.io
Sent: May 12, 2025 9:41 AM To: [email protected] Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic ? Hi Judy, I have had this problem show up using the Control+Enter to send messages.? Sometime within the last month or two, I have had to change to the Alt+S to send messages and this extra key appearing that was not pressed has occurred in both situations for me. ? Very strange and puzzling! ? Vicky V ? Sent from From: [email protected] <[email protected]> On Behalf Of Judy Prociuk via groups.io ? I Think the problem is caused by using the command “alt s” to send a message in Outlook classic. I am now using the command: “ control enter” to send a message in Outlook Classic.? I have only used the control enter command to send messages and have not had the problem at all today and before this it was occurring two or three times a day.? I hope the problem has been solved, Judy ? From: [email protected] <[email protected]> On Behalf Of Vicky Vaughan via groups.io ? Hi Chaltain, That’s a good and reasonable idea, but yes, I did check that and for me, that wasn’t what was causing my problem. ? I haven’t ever figured out what causes this, perhaps either having too many windows open or having not rebooted often enough, seem to be possible triggers. ? The only thing I do know, is that by forcing a shut down and then restarting my computer, this strangeness goes away. ? Vicky V ? Sent from From: [email protected] <[email protected]> On Behalf Of chaltain@... via groups.io ? Have you made sure sticky and filter keys are turned off in setings? ? -- Christopher (AKA CJ) =>÷ Chaltain at Outlook, USA ? From: [email protected] <[email protected]> on behalf of Vicky Vaughan via groups.io <vrvaughan63@...> ? Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? Sent from From: [email protected] <[email protected]> On Behalf Of Monte Single via groups.io ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ? |
|
Re: alt key inserting while using jaws and outlook classic
开云体育Hi Vicky, Thanks, I have been using control enter for the second day now and it hasn’t happened yet where as when I used alt s, it was happening two or thre times a day, I will keep my fingers crossed that it will keep working, thanks for your input, Judy ? From: [email protected] <[email protected]> On Behalf Of Vicky Vaughan via groups.io
Sent: May 12, 2025 9:41 AM To: [email protected] Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic ? Hi Judy, I have had this problem show up using the Control+Enter to send messages.? Sometime within the last month or two, I have had to change to the Alt+S to send messages and this extra key appearing that was not pressed has occurred in both situations for me. ? Very strange and puzzling! ? Vicky V ? Sent from From: [email protected] <[email protected]> On Behalf Of Judy Prociuk via groups.io ? I Think the problem is caused by using the command “alt s” to send a message in Outlook classic. I am now using the command: “ control enter” to send a message in Outlook Classic.? I have only used the control enter command to send messages and have not had the problem at all today and before this it was occurring two or three times a day.? I hope the problem has been solved, Judy ? From: [email protected] <[email protected]> On Behalf Of Vicky Vaughan via groups.io ? Hi Chaltain, That’s a good and reasonable idea, but yes, I did check that and for me, that wasn’t what was causing my problem. ? I haven’t ever figured out what causes this, perhaps either having too many windows open or having not rebooted often enough, seem to be possible triggers. ? The only thing I do know, is that by forcing a shut down and then restarting my computer, this strangeness goes away. ? Vicky V ? Sent from From: [email protected] <[email protected]> On Behalf Of chaltain@... via groups.io ? Have you made sure sticky and filter keys are turned off in setings? ? -- Christopher (AKA CJ) =>÷ Chaltain at Outlook, USA ? From: [email protected] <[email protected]> on behalf of Vicky Vaughan via groups.io <vrvaughan63@...> ? Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? Sent from From: [email protected] <[email protected]> On Behalf Of Monte Single via groups.io ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ? |
|
The Windows Screen Reader Primer – 4th Edition by David Kingsbury
Download page: ?
?
Any issues with that page should be addressed to the folks at The Carroll Center for the Blind via their .? There is an online form there as well as telephone contact information.
--
Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)
It is much easier to be critical than to be correct. ?????? ~ Benjamin Disraeli, 1804-1881 |
|
Re: alt key inserting while using jaws and outlook classic
So far, this issue appears to be occurring only for JAWS users.? If JAWS gives you a method to turn on debug logging, and you're having this issue, I would turn it on, and keep it turned on, until the issue occurs and is captured in the logs.? That means that you'll likely need to delete JAWS logs until/unless the issue recurs, but at least you'd have something that was captured that can be supplied to Freedom Scientific Tech Support when it does happen next.
?
I can't remember at the moment how one turns this on/off for JAWS, but there's got to be a way.
--
Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)
It is much easier to be critical than to be correct. ? ? ? ?~ Benjamin Disraeli, 1804-1881 |
|
Re: alt key inserting while using jaws and outlook classic
开云体育Hi Judy, I have had this problem show up using the Control+Enter to send messages.? Sometime within the last month or two, I have had to change to the Alt+S to send messages and this extra key appearing that was not pressed has occurred in both situations for me. ? Very strange and puzzling! ? Vicky V ? Sent from From: [email protected] <[email protected]> On Behalf Of Judy Prociuk via groups.io
Sent: Sunday, May 11, 2025 10:30 PM To: [email protected] Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic ? I Think the problem is caused by using the command “alt s” to send a message in Outlook classic. I am now using the command: “ control enter” to send a message in Outlook Classic.? I have only used the control enter command to send messages and have not had the problem at all today and before this it was occurring two or three times a day.? I hope the problem has been solved, Judy ? From: [email protected] <[email protected]> On Behalf Of Vicky Vaughan via groups.io ? Hi Chaltain, That’s a good and reasonable idea, but yes, I did check that and for me, that wasn’t what was causing my problem. ? I haven’t ever figured out what causes this, perhaps either having too many windows open or having not rebooted often enough, seem to be possible triggers. ? The only thing I do know, is that by forcing a shut down and then restarting my computer, this strangeness goes away. ? Vicky V ? Sent from From: [email protected] <[email protected]> On Behalf Of chaltain@... via groups.io ? Have you made sure sticky and filter keys are turned off in setings? ? -- Christopher (AKA CJ) =>÷ Chaltain at Outlook, USA ? From: [email protected] <[email protected]> on behalf of Vicky Vaughan via groups.io <vrvaughan63@...> ? Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? Sent from From: [email protected] <[email protected]> On Behalf Of Monte Single via groups.io ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ? |
|
Re: alt key inserting while using jaws and outlook classic
开云体育I Think the problem is caused by using the command “alt s” to send a message in Outlook classic. I am now using the command: “ control enter” to send a message in Outlook Classic.? I have only used the control enter command to send messages and have not had the problem at all today and before this it was occurring two or three times a day.? I hope the problem has been solved, Judy ? From: [email protected] <[email protected]> On Behalf Of Vicky Vaughan via groups.io
Sent: May 11, 2025 7:40 PM To: [email protected] Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic ? Hi Chaltain, That’s a good and reasonable idea, but yes, I did check that and for me, that wasn’t what was causing my problem. ? I haven’t ever figured out what causes this, perhaps either having too many windows open or having not rebooted often enough, seem to be possible triggers. ? The only thing I do know, is that by forcing a shut down and then restarting my computer, this strangeness goes away. ? Vicky V ? Sent from From: [email protected] <[email protected]> On Behalf Of chaltain@... via groups.io ? Have you made sure sticky and filter keys are turned off in setings? ? -- Christopher (AKA CJ) =>÷ Chaltain at Outlook, USA ? From: [email protected] <[email protected]> on behalf of Vicky Vaughan via groups.io <vrvaughan63@...> ? Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? Sent from From: [email protected] <[email protected]> On Behalf Of Monte Single via groups.io ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ? |
|
Re: alt key inserting while using jaws and outlook classic
开云体育Hi Chaltain, That’s a good and reasonable idea, but yes, I did check that and for me, that wasn’t what was causing my problem. ? I haven’t ever figured out what causes this, perhaps either having too many windows open or having not rebooted often enough, seem to be possible triggers. ? The only thing I do know, is that by forcing a shut down and then restarting my computer, this strangeness goes away. ? Vicky V ? Sent from From: [email protected] <[email protected]> On Behalf Of chaltain@... via groups.io
Sent: Sunday, May 11, 2025 9:00 PM To: [email protected] Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic ? Have you made sure sticky and filter keys are turned off in setings? ? -- Christopher (AKA CJ) =>÷ Chaltain at Outlook, USA ? From: [email protected] <[email protected]> on behalf of Vicky Vaughan via groups.io <vrvaughan63@...> ? Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? Sent from From: [email protected] <[email protected]> On Behalf Of Monte Single via groups.io ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ? |
|
Re: alt key inserting while using jaws and outlook classic
开云体育
Have you made sure sticky and filter keys are turned off in setings?
-- Christopher (AKA CJ) =>÷ Chaltain at Outlook, USA ? From: [email protected] <[email protected]> on behalf of Vicky Vaughan via groups.io <vrvaughan63@...>
Sent: Sunday, May 11, 2025 12:46 PM To: [email protected] <[email protected]> Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic ?
Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? Sent from From: [email protected] <[email protected]>
On Behalf Of Monte Single via groups.io ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ? |
|
Re: A quick method to determine whether you are in New Outlook versus Outlook Classic
David,
?
Am I safe in presuming that you are using JAWS?? I seem to recall that JAWS Key + T is the read window title command.
--
Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0)
It is much easier to be critical than to be correct. ?????? ~ Benjamin Disraeli, 1804-1881 |
|
Re: A quick method to determine whether you are in New Outlook versus Outlook Classic
Hi all, To know which version of Outlook I am in, I hit Insert T to read the title of my window. In Classic, it first says which folder I am in, then my email address, and then Outlook. In the New Outlook, it says Mail, then my name and then Outlook. David |
|
Re: alt key inserting while using jaws and outlook classic
开云体育Hi, Wow, I never thought of this as a Jaws issue.? I thought that Windows was wacky ? I’ll keep your solution in mind the next time this happens and I’m sure that it will happen before long. ? Vicky V. ? Sent from From: [email protected] <[email protected]> On Behalf Of Judy Prociuk via groups.io
Sent: Sunday, May 11, 2025 3:52 PM To: [email protected] Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic ? Hi Vicky, What you are describing sounds exactly like what I am experiencing.? I have talked to the people at the Microsoft accessibility line several times, have had my keyboard reinstalled, had my office repaired, outlook repaired as well as other diagnostic tools I can’t remember but am still having the problem.? I also spoke to the people at Vespiro to ask if anyone else using JAWS had a similar problem and up until now, I have been the only one with this problem.? But maybe, the problem has been resolved, since yesterday for the first time, I unloaded JAWS and used Narrator.? With Narrator the problem disappeared so I am convinced it is an issue with JAWS.? Now that I know? that I can reboot if I use Narrator I am feeling much more ?confident that the problem might be resolved.? Thanks to everyone who responded for your help, Judy From: [email protected] <[email protected]> On Behalf Of Vicky Vaughan via groups.io ? Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? Sent from From: [email protected] <[email protected]> On Behalf Of Monte Single via groups.io ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ? |
|
Re: Switching to New Outlook while running Outlook Classic
开云体育I fixed the issue by doing a repair. All is wonderful. Thanks for your help. Chuck ? From: [email protected] <[email protected]> On Behalf Of Brian Vogel via groups.io
Sent: Sunday, May 11, 2025 2:49 PM To: [email protected] Subject: Re: [M365-Accessibility] Switching to New Outlook while running Outlook Classic ? Chuck, ? Then I'd suggest contacting Microsoft Accessibility for help.? Outlook Classic should work just fine with any account that's accessed via IMAP or MS-Exchange.? You could try deleting, and then re-creating, the account in Outlook Classic as a DIY first step.? It's also possible that there is a corruption in the Outlook Classic profile, which is not common, but nor is it extremely rare.?? -- Brian? · ♂? · ???? · ?Virginia, USA?- Windows 11 Pro, Version 24H2, Build 26100; M365 Family; Android 13 (Xiaomi HyperOS 1.0.10.0) It is much easier to be critical than to be correct. ?????? ~ Benjamin Disraeli, 1804-1881 |
|
Re: alt key inserting while using jaws and outlook classic
开云体育Hi Vicky, What you are describing sounds exactly like what I am experiencing.? I have talked to the people at the Microsoft accessibility line several times, have had my keyboard reinstalled, had my office repaired, outlook repaired as well as other diagnostic tools I can’t remember but am still having the problem.? I also spoke to the people at Vespiro to ask if anyone else using JAWS had a similar problem and up until now, I have been the only one with this problem.? But maybe, the problem has been resolved, since yesterday for the first time, I unloaded JAWS and used Narrator.? With Narrator the problem disappeared so I am convinced it is an issue with JAWS.? Now that I know? that I can reboot if I use Narrator I am feeling much more ?confident that the problem might be resolved.? Thanks to everyone who responded for your help, Judy From: [email protected] <[email protected]> On Behalf Of Vicky Vaughan via groups.io
Sent: May 11, 2025 11:47 AM To: [email protected] Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic ? Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? Sent from From: [email protected] <[email protected]> On Behalf Of Monte Single via groups.io ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ? |
Brian Vogel