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Re: alt key inserting while using jaws and outlook classic


 

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Have you made sure sticky and filter keys are turned off in setings?

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Christopher (AKA CJ) =>¡Â

Chaltain at Outlook, USA

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From: [email protected] <[email protected]> on behalf of Vicky Vaughan via groups.io <vrvaughan63@...>
Sent: Sunday, May 11, 2025 12:46 PM
To: [email protected] <[email protected]>
Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic
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Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.?

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I have had this happen in Word as well as in Outlook Classic.?

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The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation.

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I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal.

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I have never figured out what causes this or any other way to handle it.

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Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen.

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Hope this helps.

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Vicky V

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Sent from

From: [email protected] <[email protected]> On Behalf Of Monte Single via groups.io
Sent: Saturday, May 10, 2025 9:31 PM
To: [email protected]
Subject: [M365-Accessibility] alt key inserting while using jaws and outlook classic

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Hi List,

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My ?friend has a new win11 pc with jaws.

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Often the alt key inserts itself when not wanted causing all kinds of problems.

This is especially common when using? outlook classic with jaws.

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alt key inserting while using jaws and outlook classic

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Yes, she is using the m365 program.

has anyone else had this problem?

Monte Single

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