¿ªÔÆÌåÓýHi, Wow, I never thought of this as a Jaws issue.? I thought that Windows was wacky ? I¡¯ll keep your solution in mind the next time this happens and I¡¯m sure that it will happen before long. ? Vicky V. ? Sent from From: [email protected] <[email protected]> On Behalf Of Judy Prociuk via groups.io
Sent: Sunday, May 11, 2025 3:52 PM To: [email protected] Subject: Re: [M365-Accessibility] alt key inserting while using jaws and outlook classic ? Hi Vicky, What you are describing sounds exactly like what I am experiencing.? I have talked to the people at the Microsoft accessibility line several times, have had my keyboard reinstalled, had my office repaired, outlook repaired as well as other diagnostic tools I can¡¯t remember but am still having the problem.? I also spoke to the people at Vespiro to ask if anyone else using JAWS had a similar problem and up until now, I have been the only one with this problem.? But maybe, the problem has been resolved, since yesterday for the first time, I unloaded JAWS and used Narrator.? With Narrator the problem disappeared so I am convinced it is an issue with JAWS.? Now that I know? that I can reboot if I use Narrator I am feeling much more ?confident that the problem might be resolved.? Thanks to everyone who responded for your help, Judy From: [email protected] <[email protected]> On Behalf Of Vicky Vaughan via groups.io ? Hi Monte, I have had not only the Alt key insert itself, when I absolutely had not pressed it, but also the other Modifier keys.? ? I have had this happen in Word as well as in Outlook Classic.? ? The only way I have found to get it back to normal, is to push the Power button and thereby force a shut down.? This is necessary, since just pressing the F4, in hopes that the non-asked for Alt, would cause a proper shut down, does not work in this situation. ? I think I then find that after repressing the power button and it comes back up again, I make it do a proper Reboot and then things go back to normal. ? I have never figured out what causes this or any other way to handle it. ? Someone told me, that this kind of thing is more likely to happen if you are not in the habit of restarting your computer at least once a day and I think this has decreased the likelihood that this will happen. ? Hope this helps. ? Vicky V ? ? Sent from From: [email protected] <[email protected]> On Behalf Of Monte Single via groups.io ? Hi List, ? My ?friend has a new win11 pc with jaws. ? Often the alt key inserts itself when not wanted causing all kinds of problems. This is especially common when using? outlook classic with jaws. ? alt key inserting while using jaws and outlook classic ? Yes, she is using the m365 program. has anyone else had this problem? Monte Single ? |
