Under members, the majority under user name indicates user name is not set. How are they set??
Susan
|
On Sun, Jan 5, 2020 at 04:48 PM, Sharon Villines wrote:
Is it possible your subscriber isn¡¯t logging in with the right email address?
Do wiki pages have different passwords?
No the wiki pages aren't passworded. However you can make a specific wiki page to be editable by owners / mods.
By right email address, I meant that perhaps the person wasn't actually logged in. You don't have to login (or even have an account with Groups.io) in order to read the wiki if you chose that setting. For example, GMF's is open to all because the GMF owner wanted potential Groups.io users to be able to read it.
So perhaps your member sees your wiki, but can't edit because s/he isn't logged in.
Frances
?
--
Moving to Groups.io (without easy transfer)
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers
|
On Jan 5, 2020, at 4:20 PM, Frances <frances@...> wrote: Is it possible your subscriber isn¡¯t logging in with the right email address? Do wiki pages have different passwords? Sharon
|
Susan,?
Shal¡¯s point is that you can lock a specific page of the wiki, even though the wiki is set so that members can create pages, edit, etc. Notice at the bottom of the page there is a checkbox: Only moderators can edit this page.
But if the person can¡¯t start a new page, that can¡¯t be the issue.
Is it possible your subscriber isn¡¯t logging in with the right email address?
toggle quoted message
Show quoted text
But I already had it set on subscribers can view and edit. Can't members create or add pages to wiki pages? I have marked everything I can available for subscribers to view and edit.
|
Yes I clicked on update after I made changes. Still baffled why he cannot create or make changes to a new page on wiki page.
Susan
|
Re: Enterprise Group site unavailable after small change?
#bug
On Sun, Jan 5, 2020 at 02:24 PM, Peter Haack wrote:
Who can help diagnose if that is working correctly?
I think only Support can help now.? Not sure what you used for the subject of the email you sent, but maybe something like Enterprise Group Broken might get Mark's attention.? If you can remember what you did and include that, that may help figure it out a bit faster.? Officially, Mark is on holiday until tomorrow, but I et he's checking support for serious problems. Duane -- GMF's Wiki: /g/GroupManagersForum/wikiHelp: /static/helpSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
|
But I already had it set on subscribers can view and edit. Can't members create or add pages to wiki pages? I have marked everything I can available for subscribers to view and edit.?
Susan
|
Sharon, I can't find a way to sort them in order by how long they have been
bouncing ... Alas, no. I think it would be a good suggestion for beta that the "Joined" column be replaced by a column showing when the address was most recently put on bouncing status (or maybe have both columns). It may have already been suggested, I don't recall at the moment. or send a reactivate test message. Put a check mark next to one or more members in the list and scroll to the bottom. In the Actions menu select "Send Bounce Probe". You can also do that from a button at the bottom of an individual member's page. Shal -- Help: /static/helpMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
|
I have over 500 bouncing emails. On Yahoo, I deleted these regularly so they didn't build up. My co-moderators have not been doing this.
I can't find a way to sort them in order by how long they have been bouncing or send a reactivate test message. Some are long-time subscribers that I don't think would want to be missing messages.
Am I missing something?
Sharon
|
Re: Interpreting email delivery response
Larry, Then I checked my own email to see what the normal code looked like
and it had the gsmtp code at the end and I received the email ok.
Response
2.0.0 OK [...] - gsmtp Correct, that's a successful delivery. But as Michael said that doesn't tell you what Gmail did with the message once they accepted the delivery. The sender is never told whether the message is delivered to the Inbox, to Spam, or whatever. Shal -- Help: /static/helpMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
|
Re: Enterprise Group site unavailable after small change?
#bug
Ahh, that's not our site (separate issue)?
We have our groups pointing to a sub domain as a part of the enterprise group. I guess it's possible that I somehow broke that connection. Who can help diagnose if that is working correctly??
|
Susan, I have a member ... that is trying to add information to a new wiki
page. He is unable to add anything and I have changed settings
to allow members to view and edit. Each wiki page has a control that can prevent members from editing that particular page. See the "Only moderators can edit this page" checkbox, just above the Save Page button when you edit the page. Shal -- Help: /static/helpMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
|
Re: Custom Invite Question
Thanks, yes that might help for them to see that notice about changing their delivery options.
And yes I do know that they can go in and change their signature but it is in hope that if it is taken out to begin with most will realize they weren't supposed to have it and wont go put it back in.? But that may not be a deterrence to who
knows how many members.? Hoping policing it after becoming a member by taking it out to begin with will be less.? Whenever it is caught or reported afterward, it will be taken out again and then an email sent to the member to not put it back in.? And they
will be put on a monitored list we create.
Thanks again?
toggle quoted message
Show quoted text
-------- Original message --------
From: Duane <txpigeon@...>
Date: 1/5/20 2:40 PM (GMT-05:00)
Subject: Re: [GMF] Custom Invite Question
On Sun, Jan 5, 2020 at 01:28 PM, Cindy in DE wrote:
We dont want people getting mad and just unsubscribing.? Without the automatic add then they can change our defaults where allowed.
I don't know if it would help, but when someone unsubscribes, they're offered the option to change delivery to Special Notices Only or Daily Summary.
The other is the signature part because everything is FREE and people arent allowed solicit their business in their signature.? Those younger members who are still working and may have their own businesses. They tend to put in their business information
in the signature even though the are giving away free items.? So we want to head that off from the beginning.
And the display name is from an issue in YG that we just want filled out now here on IO.
Keep on mind that anyone can change their signature or Display Name for the group at any time.
Duane
--
GMF's Wiki:
Help:
Search button at the top of Messages list
A few site FAQs:
|
Re: Custom Invite Question
On Sun, Jan 5, 2020 at 01:28 PM, Cindy in DE wrote:
We dont want people getting mad and just unsubscribing.? Without the automatic add then they can change our defaults where allowed.
I don't know if it would help, but when someone unsubscribes, they're offered the option to change delivery to Special Notices Only or Daily Summary.
The other is the signature part because everything is FREE and people arent allowed solicit their business in their signature.? Those younger members who are still working and may have their own businesses. They tend to put in their business information in the signature even though the are giving away free items.? So we want to head that off from the beginning.
And the display name is from an issue in YG that we just want filled out now here on IO.
Keep on mind that anyone can change their signature or Display Name for the group at any time. Duane -- GMF's Wiki: /g/GroupManagersForum/wikiHelp: /static/helpSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
|
Re: Member in membership not recognized by Groups.io
On Sun, Jan 5, 2020 at 12:49 PM, dan mulholland wrote:
I always omit the dot between first and last name ¡ª and, until now, with no problem.?
Seem that .io needs the dot.
That catches people now and then.? To GIO, joe.smith and joesmith are 2 different people.? Better to be safe than sorry I guess. Duane -- GMF's Wiki: /g/GroupManagersForum/wikiHelp: /static/helpSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
|
Re: Member in membership not recognized by Groups.io
Dan, If he is moderated for some reason, check your New User Moderated under Spam Control in your group settings.
Spam Control
Restricted Membership
Members require approval before being allowed to join the group.
Announcement Group
Only moderators are allowed to post.
Moderated
All messages require approval before being sent to the group.
New Users Moderated
Messages from new subscribers require approval.
Unmoderate After
|
Re: Custom Invite Question
I'm sorry if I implied that I was asking for a change in the IO program or platform the way it is working at this point in time. I was merely asking if there was a way that we could change this link in an existing setting somewhere.? This is
where everyone is asking help questions including me and I have been pointed to where to go to do things I've asked about before so I thought there may be an existing way i could do this now.? I can put in a change request but this is basically a 1 time thing
for us at this point to get people (10,000) over from YG in 1 invite notice to everyone at one time.? And we need to do it now.? So I'm truely sorry for ruffling feathers with my question.
But adding to the discussion since it's out there, Id like to explain more about why we would want this.
?I'd in addition not like them to automatically show up as a member because of one of their default settings.? We use default settings like everyone else.? One we use is set to individual emails.? The majority of our members use this but others
get upset about this filling up their inbox and either dont know how to change it and arent computer literate enough to even follow directions (giving them directions through direct email however long it takes so they know they can change other things), I
know we can change it for them upon request.? But some dont know it can be changed to digest, summary or special notices? and other things like signature and username (we dont allow no email because we want them to get admin messages)? so some people get mad,
putting it politely, or are just confused and just unsubscribe because of it.? If they arent automatically put in as a member they can see these choices and pick what they want to begin with.? We dont want people getting mad and just unsubscribing.? Without
the automatic add then they can change our defaults where allowed.
We are a local freecycle group which people give away free things to other people in the community (we are not part of the freecycle.org organization).? A lot of our members are seniors clearing out usable things in their homes keeping things
our of the landfill.? ( one of our goals) Those seniors are not computer literate so stepping them through the "application" process is helpful for them to understand a little.? All they basically know after that is offering and replying via email and all
of that works perfectly well.? A little knowledge ahead of time and changing defaults if desired is given here helping out our many seniors.
The other is the signature part because everything is FREE and people arent allowed solicit their business in their signature.? Those younger members who are still working and may have their own businesses. They tend to put in their business
information in the signature even though the are giving away free items.? So we want to head that off from the beginning.
And the display name is from an issue in YG that we just want filled out now here on IO.? It'spreference group preferance.
I just wanted to add my 2 cents in because people are now discussing reasons back and forth.
And now I know my answer is no.? So thank you I appreciate your response.
toggle quoted message
Show quoted text
-------- Original message --------
From: Duane <txpigeon@...>
Date: 1/5/20 7:09 AM (GMT-05:00)
Subject: Re: [GMF] Custom Invite Question
On Sun, Jan 5, 2020 at 12:45 AM, Cindy in DE wrote:
If they click on the link "accept the invitation" they automatically become a member of our group, no approval needed, boom they are in.
First of all, no one from GIO management is on this group.? If you want to make suggestions for changes or improvements, you need to post on the
.
An invitation assumes that you've already checked people out and want them on your group, so acceptance allows them in.? If you need to do more pre-checking, you'll need to do it before sending an invitation.? You could send an email (from a personal/club/business
address) with a link to join the group, then use the to ask specific questions when they apply.
To "fix" the From problem, you can temporarily change your Display Name to something like Owner, send the invitations, then change it back.? I know of several people that have done this.? It's inconvenient, but shouldn't be needed too often.
Duane
--
GMF's Wiki:
Help:
Search button at the top of Messages list
A few site FAQs:
|
On Sun, Jan 5, 2020 at 07:34 PM, Larry Parsons wrote: I have one AOL account not responding that has the dirdel response. "dirdel" means "direct delivery" - it's how yahoo (which handles AOL mail now too) says that it accepted the email.
|
Re: Interpreting email delivery response
On 2020-01-05 at 9:49 AM, Larry Parsons <parsonsusa@...> wrote: I have 4 members that haven't responded to our groups email since we
migrated from Yahoo at the beginning of Dec. 2019 that had the gsmtp
code. I assumed from the research above they were receiving the email
but it was going into their spam. Then I checked my own email to see
what the normal code looked like and it had the gsmtp code at the end
and I received the email ok. gsmtp is the technical name of part of Google's email service. All "gsmtp" alone tells you is that the email is hosted by Google, even if it doesn't end with @gmail.com. You'll need to look at the rest of the details to see whether the message was accepted or not and continue diagnosing from there (e.g. misplaced, ended up in spam, deleted, not interested and ignoring). -- Christopher W. <lists@...>
|
Re: Interpreting email delivery response
Larry, On Jan 5, 2020, at 12:49 PM, Larry Parsons <parsonsusa@...> wrote:
I have 4 members that haven't responded to our groups email since we migrated from Yahoo at the beginning of Dec. 2019 that had the gsmtp code. I assumed from the research above they were receiving the email but it was going into their spam. Email 'going into their spam' is received, however the 'receiver' isn't actually finding it. Everyone should think of Email as a package delivery. Usually, as expected, it goes to their front door (Inbox), however sometimes their 'mailman' leaves it at their side door (SPAM or Junk folder) or their rear door (Trash folder). If they don't check all of their doors, the package may or may not be taken by someone else, e.g. their email provider/client's default practice of automatically emptying their SPAM, Junk, and/or Trash folders. If it is never received, then the questions are: -was it misdirected (to the wrong address) -was it refused (by their email provider/client) -was it returned (marked SPAM and reported to the sending service, sometimes by email provider/client without showing it to the customer) -did the email provider/client or delivery vehicle or service break down and/or lose it These are usually 'bounces'. Best email practices are: -users should check their SPAM, Junk, and Trash folders every time they check their Inbox - at least once a day. -never mark a Groups.io email as SPAM or Junk - instead report offending messages to their Group < [email protected]> -always unmark and move any Groups.io email marked as SPAM or Junk to their Inbox - then read and/or delete it Michael
|
Frances
Duane
Shal Farley
Peter Haack
Lena
Michael Pavan