On Wed, Jun 6, 2018 at 05:31 am, ray_r.rm wrote:

Do I conclude that nothing needs to be done?

That's correct. All my subscribers show the same thing. Nothing to see here.
?
Bruce
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Do I conclude that nothing needs to be done?
I looked into his Profile and cannot change it.
It cannot be my Profile intended.
The member has not posted anything yet.
I saw nothing in the Settings that seemed to affect this.

The exact "error" message follows.

Joined

Mar 23

Email Delivery Individual Messages

..............................................................................................................
Thanks,
Richard, now checking the help link suggested

Don't now if it is there but no found by me.

I have made a #Special Notice hashtag.

Thanks Bruce,
I'll forward this to her. Hopefully we can sort it out.
Best wishes,
Erica

The only current way is one at a time.? This is an often requested feature that has been on the TODO list for just over 2 years, .

Duane
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On Mon, Jun 4, 2018 at 10:06 pm, Shal Farley wrote:

Addresses in case (2) are hopefully small in number, but you might
consider sending a Groups.io invite to the Y!Group's bouncing list to
see if you pick any of them up. The majority of those invites will
bounce of course, but it is easier than contacting them individually. If
you have fewer than 1000 members you can export that list from Yahoo and
then paste them into your Groups.io's Invite page.

Thank you for this advice, Shal. I hadn't thought about the Invite feature. However, as already discussed, the Invite message in English with only the possibility of inserting in the middle of it a text in a foreign language, can be confusing for foreign users.
I finally managed to contact all members of the YG group and, so far, 3 of them have unsubscribe. I sent a 'special notice' post in the group about the transfer, hoping to reach those members who are not receiving posts but can still read them via web.

At the moment, I find myself with around 70-80 bouncing accounts on 800. They are all scattered in my mailbox and not neatly listed in a special webpage as Yahoo used to do (I don't know why they gave up this useful feature). Instead of laboriously copying each address and pasting it into a file or Invite message, I'll let Groups.io take care of them. At least, once the group has moved over, I'll have a bouncing members list easy to handle.

Thanks also to Milt for the suggestion. I did the same thing for my previously transferred group and it worked fine.

Have a nice day (or a nice night) everyone,
Marina

开云体育

Hi

I sent a message special notice from my group home. Ticked the Special Notice box. But there is no marking on the incoming message.
I confirmed in Activity that it was sent as special but shouldn't it automatically add a hashtag or something. Otherwise members might wonder why they got mail from the group all of a sudden.

Opinions?

Frances

Just wondering whether there is a setting to strip out graphics in signatures. ?This would prevent the problem in the future.?

Frances

Hi - is there a way to rapidly "clean up" a photo album?

For example, my "emailed photos" album has many instances of the same picture that different people happen to use in their email signatures. I'd like to be able to delete those without having to click on each individual picture and clicking the "YES" button for each individual picture after that.? There's 250+ of them in there, so I'd sure appreciate any ideas!

Thanks,

Matt King

It depends on how the album is created.? When starting one, the options are "Group Access - Any group member can add photos to this album." or "Personal Access - Only you and the moderators can add photos to this album".? It looks like the ones that were transferred must have been set as the second choice.? You can Edit Album to see what the setting is and change it, if needed.

Duane
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If Photos in Admin/Settings is set to "subscribers can view and upload", should every subscriber be able to upload to an "existing" folder? One of the G.io groups I belong to where folders of pix were brought over ... I cannot upload to an existing folder as a mere subscriber. Dennis

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Further to my post above (timed 9.22 pm UK time) I have just done a bit more digging. While the Settings > Identity page talks of a "Group Profile" a check of the members list on "my" group lists the corresponding column as "Display Name".

If this anomaly persists it could turn into yet another point of confusion for members.

Grr...

Chris

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On Tue, Jun 5, 2018 at 11:04 am, Bruce Bowman wrote:

It's in your Account settings.

I know, but...

Does anyone know if that page has been changed? I would have put money on the headings being "User ID" and "Display Name"; they are now "Account Profile" and "Group Profile".

From the perspective of the Group I moderate any change of headings here makes a difference; we operate an archive (not hosted by Groups.io) and access to it requires the member to enter (amongst other things) their Display Name. We chose that "name" because IIRC that's what Groups.io called it. It looks as though we are now going to have to edit our instructions, not that doing that is a major issue.

Unless my memory is playing serious tricks on me the two "headings" have been changed; can anyone confirm or otherwise? However, the point I made above is still valid; "username" isn't one of the options. If someone is receiving messages saying that their "userrname" has not been set? it suggests an incompatability between Settings and a specific stock message.

Chris

Some of the subscribers to a group I moderate are unable to access files. They claim that the only thing they see on the group home page are the Messages and #Hashtags buttons on the left and nothing below that. Any clues to what might be causing this issue? Thanks for any help you can give.

On Tue, Jun 5, 2018 at 10:21 am, Chris Jones wrote:

Do you mean USER ID or DISPLAY NAME? I don't think there is such a thing as "username".

It's in your Account settings. Open your account, click on the Identity tab, and click on the Edit button for your account profile. You'll see a box to create a unique identifier for yourself, which will be prepended with the @ sign.

At this point it isn't really used for anything, but [per Shal] it might be resurrected someday if GIO ever adds the capability to tag someone [like Facebook].?

Regards,
Bruce
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On Tue, Jun 5, 2018 at 09:21 am, Me - Erica Smith wrote:

I have a member whose emails to the list are bouncing – she has clicked the 'unbounce' link at the bottom and received an (online) acknowledgement that this has worked.
But she still can't send messages.
I have looked at her entry in the members' list but there is no "B" for bouncing or any indication that anything is wrong.

What should I do? Will it help to unsbuscribe her and re-invite her?
The email she received from groups.io is below.

Erica -- Someone's information here is mutually inconsistent. Clicking the link in the unbounce message has no bearing on whether emails she sends find their way to the rest of the group; only whether group are being successfully delivered to her internet service provider. And it seems that her?account record at groups.io is correct or she would never have received the first bounce notice.?

Please clarify if she is receiving group messages -- via EMAIL, not online. If so, the unbounce worked.

If she can't send to the group, that is a different issue. Can she send messages online, just not by email? More information needed to troubleshoot that. If email is not working in either direction and she shows no other status badges then it sounds like a problem with an intermediate mail server. Such problems usually resolve themselves within a few hours.?

More information on bounce handling than you probably would ever want to know can be found in the system help:??/static/help#bouncing

Hope this helps,
Bruce
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Do you mean USER ID or DISPLAY NAME? I don't think there is such a thing as "username".

Chris