Thank you, Shal. I'm wondering if the issue is that they may have accepted the invite on a cell phone and then are trying to access from their home computers and vice versa? I will try to get more information from them, in case this issue crops up in future.?
On Tue, Jun 5, 2018 at 4:26 PM, Shal Farley <shals2nd@...> wrote:
Merle,
Some of the subscribers to a group I moderate are unable to access files. They claim that the only thing they see on the group home page are the Messages and #Hashtags buttons on the left and nothing below that.
If they don't see Subscription on the left then they are not logged in.?