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Re: Messages marked at SPAM #issue

Group Moderator
 

Hmmm. This is not so good. You're saying a message can get sent to Spam on its own, and then can get automatically deleted on its own (!), triggering the member to be unsubscribed? Is there nothing that can be done about this? How big a problem is it irl though?
Mindy
Has something changed with the message footers?

 

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I have had my group set up so that replies go to the group, but all reply options are available and I have seen this as the footer on our messages (which is fine):

View/Reply Online (#4974) | Reply To Group | Reply To Sender | Mute This Topic | New Topic
Mute #issue

Change Your Subscription
Group Home
Contact Group Owner
Terms Of Service
Unsubscribe From This Group

?

Now, for whatever reason, the same settings are giving me this footer (which is far more confusing to my users and which is missing the "reply to sender" option):

?

You receive all messages sent to this group.

?

View/Reply Online (#692):

View All Messages In Topic (7):

Mute This Topic: /mt/12433655/58051

New Topic:

?

Change Your Subscription:

Group Home: Contact Group Owner: [email protected] Terms of Service: /static/tos

Unsubscribe:

?

?

If I change my settings so that replies go to the group AND sender, I get the cleaner footer back, but if people just reply to a message it goes to both the group and the sender so senders get duplicate messages if the reply-er doesn't remove their name from the address bar. ??I've made this change to clean up the footers for now, but I'm afraid this is going to cause some consternation when people start getting duplicate replies.?

?

Janet

?

?
Re: Require info from prospective members

 

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I have a totally moderated group to begin with.? The reason being we are a Chronic Pain group and have in the past had persons looking to sell the latest gimmick or mine the member listing.


We require a pain related reason for membership as well as an agreement to the group rules.? I went to settings on the left side after clicking on Admin, click on Member Notices, under the name column choose pending subscription, click on the box that says active, the go to the bottom of the page and click on add notice.


Then when anyone submits for admission to the group, this message will automatically go out to them.? I just sit back and wait for their reply.


I hope this helps.


Doug





From: [email protected] <[email protected]> on behalf of Patty Sliney via Groups.Io <hoosierquilt@...>
Sent: Wednesday, February 21, 2018 9:57 AM
To: [email protected]
Subject: Re: [GMF] Require info from prospective members
?
Cherill, is this automated, or do you have to manually send the questionnaire???
--
Patty S.

Re: a bit of #testimonials

 

On 20 Feb 2018 at 16:34, J_Catlady wrote:

On Tue, Feb 20, 2018 at 03:23 pm, D R Stinson wrote:


Yeah, three years! I checked back and was surprised. What a time!
I think it's been about 2 1/2 years for me. Time flies when you're having fun!
? -- J
I just checked and found I joined Beta in early Oct 2014. I thought you were
already a member when I joined, J, but that's probably my memory playing
tricks. I first heard about groups.io from a post of Shal's on YGOG.

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- My thoughts on freedom (needs updating)
- political snippets, especially economic policy
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Forget Google! I search with which doesn't spy on you
Re: Messages marked at SPAM #issue

 

I've also noticed that some services, ATT and Verizon for instance, seem to trigger more spam issues occasionally when the are messing around with their algorithms.
i just searched my unsubscribe archives and since August 26 of 2016 we've had exactly 200 unsubscribes with the "because" clause.
4 of those occurred before I started tracking this function.
79 have rejoined automatically using the "three day link" option.
Others may have rejoined by requesting or my intake moderator may have Direct re-Added them.
We have roughly 3300 members average over most of our 20 year history.
I don't currently have time to analyze how the ISP break out in this.


--
Bob Bellizzi

The Corneal Dystrophy Foundation
Re: Messages marked at SPAM #issue

 

Mindy,

Does this happen (member being unsubbed) after just one such email deleted from spam?

It can.
?
Does it happen more to certain types of email addresses?

Yes.
?
Not every email service implements a "feedback loop" (that's what this "feature" is called) to inform list managers of spam markings by list members. And those that do appear to have differing amounts of strictness.

Ideally the mechanism would require that the email user explicitly mark the message as Spam, and then be offered the choice of being automatically unsubscribed. But it has been observed that some email services will trigger the mechanism even when a message was automatically delivered to the Spam folder, and then automatically deleted from there - with no user input nor notice to the user.

Shal


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Re: Comment Option in the Membership Request? #groupowner #membership

J_Catlady
 

Haha. Well, I can't say that I thank the people who wrote the documentation for my WRX. Maybe the 500-or-so totally incomprehensible pages of gibberish read better in the original Japanese, but I literally still have to take it to the dealer whenever Daylight Savings Time rolls around to get them to change the clock! And that's just the beginning...

On Wed, Feb 21, 2018 at 11:25 AM, Shal Farley <shals2nd@...> wrote:
J,

Shal, I can try to find time to do that but you would have to review it.

Fair deal.
?
I would also include an emphases that there is now a Help button at the top of each page with answers to many commonly asked questions, so that whoever wrote the Help sections does not repeatedly feel that they wasted their time. ?

In my experience documentation is nearly always a thankless task. That's why the initialism of frustration RTFM exists.? ;-)

Shal


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Re: Require info from prospective members

Cherrill
 

¿ªÔÆÌåÓý

sounds good to me.

Cherrill
Life is short. ?Focus on what matters and let go of what doesn¡¯t.




On Feb 21, 2018, at 12:03 PM, Jonathan Sivier <jsivier@...> wrote:

??I have put a Pending Subscription message on the lists that I run. The text is something like this. ?Does this seem to be an appropriate sort of message for this?

-
Re: Comment Option in the Membership Request? #groupowner #membership

 

J,

Shal, I can try to find time to do that but you would have to review it.

Fair deal.
?
I would also include an emphases that there is now a Help button at the top of each page with answers to many commonly asked questions, so that whoever wrote the Help sections does not repeatedly feel that they wasted their time. ?

In my experience documentation is nearly always a thankless task. That's why the initialism of frustration RTFM exists.? ;-)

Shal


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Re: Messages marked at SPAM #issue

Group Moderator
 

Does this happen (member being unsubbed) after just one such email deleted from spam? Although we will tell our members about this, I fear many will not read and/or remember. Has anyone found this to be a big problem? Does it happen more to certain types of email addresses?

Mindy
Re: Comment Option in the Membership Request? #groupowner #membership

J_Catlady
 

Shal, I can try to find time to do that but you would have to review it. I would also include an emphases that there is now a Help button at the top of each page with answers to many commonly asked questions, so that whoever wrote the Help sections does not repeatedly feel that they wasted their time. ?

?

On Feb 21, 2018, at 10:38 AM, Shal Farley <shals2nd@...> wrote:

J,

Good idea.

If you would like to take on the FAQ document I'll cite it. Post it as a New Topic, with a suitable subject line. I'll cite the topic, in case anyone replies to it with more FAQ.

Shal

[excess quote trimmed by moderator]
Re: Require info from prospective members

 

I have put a Pending Subscription message on the lists that I run. The text is something like this. Does this seem to be an appropriate sort of message for this?

-----

Thank you for your interest in the (name of our organization). Your membership in our Groups.io group will be approved shortly. In the meantime please reply to this message and tell us something about your interest in (our group's activity).

Regards,
The (our group address)@groups.io Moderator

-----

Thanks.

Jonathan

On 2/21/2018 12:09 PM, Cherrill wrote:
it is automated .. as soon as a person applies for membership, the questionnaire goes out.
Cherrill
Re: Receiving gifs, jpgs and creations in emails -html

 

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Thank you so much for your reply! Of course you¡¯re not wasting my time!
Thanks for the solution to your problem with the downsizing of images/animations in your scripts.
I have adjusted the settings and we¡¯ll test them out in our group.
Your suggestion might just help!

Karin
?

From: aloopyletter@...
Sent: Tuesday, February 20, 2018 5:15 PM
Subject: Re: [GMF] Receiving gifs, jpgs and creations in emails -html
?
I have no idea if this will help you but here goes.? I just started my group on Sunday so I'm new also and don't want to waste your time.
Somewhere in the settings (might be photos) is an option to change the size of the attachments. I had to set mine as 'keep original size'.
Our group exchanges Incredimail Stationery and also gifs and pngs etc and the stationery was coming through with the images much smaller than they should have been.

I went in and looked around.? I set that to 'keep original size' and it worked.

Not sure if this will help or not.

Loopy

Re: Comment Option in the Membership Request? #groupowner #membership

 

J,

I think that some of these issues could possibly be addressed in GMF's welcome message - something to the effect of "If you have transferred your group from Yahoo, here are some things you should know" and then mention/explain the issues of "removed - spam," the lack of qualifying questionnaire and how to use the pending notice, ...

Good idea.

If you would like to take on the FAQ document I'll cite it. Post it as a New Topic, with a suitable subject line. I'll cite the topic, in case anyone replies to it with more FAQ.

Shal

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Re: After the transfer, some YG subscribers immediately opt out of new list on groups.io

 

There are protections in place so that the only owner of a group can never be demoted, leave, or be unsubscribed.? I've tested a few of the possibilities and all work fine.? If there is more than one owner, I'm not sure what happens, but would expect them to be removed.

Duane
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Re: FAQ on Hashtags?

 

Thanks Shal ... Sorry to waste your time J_Catlady
Re: Require info from prospective members

Cherrill
 

¿ªÔÆÌåÓý

it is automated .. as soon as a person applies for membership, the questionnaire goes out.

Cherrill
Carry a heart that never hates,??a smile that never fades?and??a touch that never hurts.




On Feb 21, 2018, at 9:57 AM, Patty Sliney via Groups.Io <hoosierquilt@...> wrote:

Cherill, is this automated, or do you have to manually send the questionnaire???
--
Patty S.

Re: After the transfer, some YG subscribers immediately opt out of new list on groups.io

 

My ISP emails me each morning a list of suspected spam messages. If something is not spam I can release it. It just occurred to me that this automatic unsubscription, due to a mistake in coding a message as spam either by the member (including the group owner) or the ISP, could result in the group owner being unsubscribed from a message the owner sent. That is pretty scary.
Stan

On 2/21/2018 10:14 AM, J_Catlady wrote:
My understanding - and Shal and/or Duane will elaborate and/or correct this - is that the issue is related to a relatively recent email protocol, and that Y!G is so far behind the times that they had not yet even implemented the requirements of the protocol. Or something like that.

[excess quotes trimmed by moderator]
Re: FAQ on Hashtags?

 

Rachel,

Has anyone written up an easy FAQ or set of instructions on use of the
hashtags (following, muting) shareable to members of groups?
See the help pages:
/static/help#hashtags
/static/help#muting

See also GMF's Wiki pages (which are publicly readable):
/g/GroupManagersForum/wiki/Creating-Hashtags
/g/GroupManagersForum/wiki/Groups.io-Help-page-Mock-up#Subscription-Options
/g/GroupManagersForum/wiki/Groups.io-Help-page-Mock-up#Muting-and-Following

If you don't mind taking the time, please review and comment on these items (questions, errors, omissions, improvements). Especially the Wiki items - you can even help improve those.

Shal


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Re: FAQ on Hashtags?

J_Catlady
 

/static/help#hashtags

There's a "Help" page clickable at the top of every page. People should have a look before posting here.

On Wed, Feb 21, 2018 at 9:16 AM, Rachel via Groups.Io <rachelfran@...> wrote:
Has anyone written up an easy FAQ or set of instructions on use of the hashtags (following, muting) shareable to members of groups?

Thanks,
Rachel


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