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Re: Messages marked at SPAM #issue

 

On Wed, Feb 21, 2018 at 02:12 pm, Group Moderator wrote:
You're saying a message can get sent to Spam on its own, and then can get automatically deleted on its own (!), triggering the member to be unsubscribed? Is there nothing that can be done about this?
Yes, it really happens.? It gets reported and/or asked about often.? Nothing can be done about it until the email services stop doing it.? Some services don't have a way to add things to a white-list.? The only way around it, for now anyway, is for the folks on those services to change to another one that doesn't have the problem. ;>)

Duane
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Re: Has something changed with the message footers?

 

¿ªÔÆÌåÓý

Not the first time I've been fooled!? That explains the formatting, but not the missing "Reply to Sender" option. ???So is that something not possible with the text versions?? ?Thanks.? Janet

?

*

You've been fooled by a coincidence.

The difference in footers has to do with whether the message was formatted (HTML) or plain text. It does not depend on your group's Reply-To setting.

You can force all messages to have the formatted footer, if you want: check the Force HTML Emails checkbox in the Message Formatting section of your group's Settings page.

Shal
Re: After the transfer, some YG subscribers immediately opt out of new list on groups.io

 

Yes, I understand it is being marked as spam by the receiving provider (or the member. I can do this in my ISP's system), not Groups.io. It seems there is a communication gap. If this is not happening in YG's then it is something groups.io owners will have to contend with that they do not have to in YG's. Hence, my question of whether this is happening in YG's. Although a member will receive a link (as you say) to be back in the group, I am sure some will be confused. It may be, as J stated, that Yahoo is just behind implementing this, but then if they are, it seems yahoo would already be black listed by a lot of ISP's since messages marked as spam surely must have occurred given the huge group memberships in YG's.
Stan

On 2/21/2018 2:08 PM, Douglas Swearingen wrote:

It makes no difference if this happens in YG's or not.

This is being marked spam by the receiving provider. NOT Groups.io.
If Groups.io does not agree to this it will be blacklisted and no emails will be able to be sent out. All your members have to do is, check their spam, mark those that may end in the spam folder as not spam. Then if they want to delete the messages all is okay. IF the simply delete everything that is in their spam folder they may run the risk of being removed from the group.

As well, if they are removed from the group for the above spam related reason, the member will receive a link to be back in the group. All they have to do is open the link and click on it.

Doug

[excess quotes trimmed by moderator]
Re: After 6 days, still no transfer from yahoogroups

 

We have been patiently waiting for a transfer from YG. I asked yesterday if there was any particular order in the processing of transfers. So far no one has answered that.?

I ask because of the previous post in this thread that indicated that 'Barry G' sent the invitation the day transfer.io was made a member of our group with moderated status. Our request for transfer was sent on Feb. 8 or 9. We still have not been transferred, but it seems Barry G's group was yesterday. In other words, it appears that his group has jumped ours in line, if in fact there is a formal line.

I don't want to antagonize anyone, but some of our members would like to know realistically when we can expect to be transferred.?

I did discover this morning that, while transfer.io was made moderator of our YG, with all permissions unchecked per the instructions, that membership was still in the default new member status of Posts Moderated. I changed that to unmoderated. Would that have made a difference? Should we send a reminder email, letting them know we changed that status? If we do, does it have to come from the person who created the .io group? Or can it come from another person with owner permissions and status on the .io group?

TIA

Dave
Re: Has something changed with the message footers?

 

Janet,

I have had my group set up so that replies go to the group, but all reply options are available and I have seen this as the footer on our messages (which is fine):

View/Reply Online (#4974) | Reply To Group | Reply To Sender | Mute This Topic | New Topic
...

Now, for whatever reason, the same settings are giving me this footer (which is far more confusing to my users and which is missing the "reply to sender" option):

...

View/Reply Online (#692):

...

You've been fooled by a coincidence.

The difference in footers has to do with whether the message was formatted (HTML) or plain text. It does not depend on your group's Reply-To setting.

You can force all messages to have the formatted footer, if you want: check the Force HTML Emails checkbox in the Message Formatting section of your group's Settings page.

Shal


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Re: After the transfer, some YG subscribers immediately opt out of new list on groups.io

 

It makes no difference if this happens in YG's or not.

?

This is being marked spam by the receiving provider.? NOT Groups.io.? If Groups.io does not agree to this it will be blacklisted and no emails?will be able to be sent out.? All your members have to do is, check their spam, mark those that may end in the spam folder as not spam.? Then if they want to delete the messages all is okay.? IF the simply delete everything that is in their spam folder they may run the risk of being removed from the group.

?

As well, if they are removed from the group for the above spam related reason, the member will receive a link to be back in the group.? All they have to do is open the link and click on it.

?

Doug



From: [email protected] <[email protected]> on behalf of Stan Gorodenski <stanlep@...>
Sent: Wednesday, February 21, 2018 9:41 AM
To: [email protected]
Subject: Re: [GMF] After the transfer, some YG subscribers immediately opt out of new list on groups.io
?
I don't fully understand this but if the same kind of thing happens in a
YG's, then I would know it is not something new I would have to contend
with in IO. Does the same thing happen in YG's?
Stan


[excess quotes trimmed by moderator]
Re: Messages marked at SPAM #issue

Group Moderator
 

Hmmm. This is not so good. You're saying a message can get sent to Spam on its own, and then can get automatically deleted on its own (!), triggering the member to be unsubscribed? Is there nothing that can be done about this? How big a problem is it irl though?
Mindy
Has something changed with the message footers?

 

¿ªÔÆÌåÓý

I have had my group set up so that replies go to the group, but all reply options are available and I have seen this as the footer on our messages (which is fine):

View/Reply Online (#4974) | Reply To Group | Reply To Sender | Mute This Topic | New Topic
Mute #issue

Change Your Subscription
Group Home
Contact Group Owner
Terms Of Service
Unsubscribe From This Group

?

Now, for whatever reason, the same settings are giving me this footer (which is far more confusing to my users and which is missing the "reply to sender" option):

?

You receive all messages sent to this group.

?

View/Reply Online (#692):

View All Messages In Topic (7):

Mute This Topic: /mt/12433655/58051

New Topic:

?

Change Your Subscription:

Group Home: Contact Group Owner: [email protected] Terms of Service: /static/tos

Unsubscribe:

?

?

If I change my settings so that replies go to the group AND sender, I get the cleaner footer back, but if people just reply to a message it goes to both the group and the sender so senders get duplicate messages if the reply-er doesn't remove their name from the address bar. ??I've made this change to clean up the footers for now, but I'm afraid this is going to cause some consternation when people start getting duplicate replies.?

?

Janet

?

?
Re: Require info from prospective members

 

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I have a totally moderated group to begin with.? The reason being we are a Chronic Pain group and have in the past had persons looking to sell the latest gimmick or mine the member listing.


We require a pain related reason for membership as well as an agreement to the group rules.? I went to settings on the left side after clicking on Admin, click on Member Notices, under the name column choose pending subscription, click on the box that says active, the go to the bottom of the page and click on add notice.


Then when anyone submits for admission to the group, this message will automatically go out to them.? I just sit back and wait for their reply.


I hope this helps.


Doug





From: [email protected] <[email protected]> on behalf of Patty Sliney via Groups.Io <hoosierquilt@...>
Sent: Wednesday, February 21, 2018 9:57 AM
To: [email protected]
Subject: Re: [GMF] Require info from prospective members
?
Cherill, is this automated, or do you have to manually send the questionnaire???
--
Patty S.

Re: a bit of #testimonials

 

On 20 Feb 2018 at 16:34, J_Catlady wrote:

On Tue, Feb 20, 2018 at 03:23 pm, D R Stinson wrote:


Yeah, three years! I checked back and was surprised. What a time!
I think it's been about 2 1/2 years for me. Time flies when you're having fun!
? -- J
I just checked and found I joined Beta in early Oct 2014. I thought you were
already a member when I joined, J, but that's probably my memory playing
tricks. I first heard about groups.io from a post of Shal's on YGOG.

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Re: Messages marked at SPAM #issue

 

I've also noticed that some services, ATT and Verizon for instance, seem to trigger more spam issues occasionally when the are messing around with their algorithms.
i just searched my unsubscribe archives and since August 26 of 2016 we've had exactly 200 unsubscribes with the "because" clause.
4 of those occurred before I started tracking this function.
79 have rejoined automatically using the "three day link" option.
Others may have rejoined by requesting or my intake moderator may have Direct re-Added them.
We have roughly 3300 members average over most of our 20 year history.
I don't currently have time to analyze how the ISP break out in this.


--
Bob Bellizzi

The Corneal Dystrophy Foundation
Re: Messages marked at SPAM #issue

 

Mindy,

Does this happen (member being unsubbed) after just one such email deleted from spam?

It can.
?
Does it happen more to certain types of email addresses?

Yes.
?
Not every email service implements a "feedback loop" (that's what this "feature" is called) to inform list managers of spam markings by list members. And those that do appear to have differing amounts of strictness.

Ideally the mechanism would require that the email user explicitly mark the message as Spam, and then be offered the choice of being automatically unsubscribed. But it has been observed that some email services will trigger the mechanism even when a message was automatically delivered to the Spam folder, and then automatically deleted from there - with no user input nor notice to the user.

Shal


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Re: Comment Option in the Membership Request? #groupowner #membership

J_Catlady
 

Haha. Well, I can't say that I thank the people who wrote the documentation for my WRX. Maybe the 500-or-so totally incomprehensible pages of gibberish read better in the original Japanese, but I literally still have to take it to the dealer whenever Daylight Savings Time rolls around to get them to change the clock! And that's just the beginning...

On Wed, Feb 21, 2018 at 11:25 AM, Shal Farley <shals2nd@...> wrote:
J,

Shal, I can try to find time to do that but you would have to review it.

Fair deal.
?
I would also include an emphases that there is now a Help button at the top of each page with answers to many commonly asked questions, so that whoever wrote the Help sections does not repeatedly feel that they wasted their time. ?

In my experience documentation is nearly always a thankless task. That's why the initialism of frustration RTFM exists.? ;-)

Shal


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Re: Require info from prospective members

Cherrill
 

¿ªÔÆÌåÓý

sounds good to me.

Cherrill
Life is short. ?Focus on what matters and let go of what doesn¡¯t.




On Feb 21, 2018, at 12:03 PM, Jonathan Sivier <jsivier@...> wrote:

??I have put a Pending Subscription message on the lists that I run. The text is something like this. ?Does this seem to be an appropriate sort of message for this?

-
Re: Comment Option in the Membership Request? #groupowner #membership

 

J,

Shal, I can try to find time to do that but you would have to review it.

Fair deal.
?
I would also include an emphases that there is now a Help button at the top of each page with answers to many commonly asked questions, so that whoever wrote the Help sections does not repeatedly feel that they wasted their time. ?

In my experience documentation is nearly always a thankless task. That's why the initialism of frustration RTFM exists.? ;-)

Shal


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Re: Messages marked at SPAM #issue

Group Moderator
 

Does this happen (member being unsubbed) after just one such email deleted from spam? Although we will tell our members about this, I fear many will not read and/or remember. Has anyone found this to be a big problem? Does it happen more to certain types of email addresses?

Mindy
Re: Comment Option in the Membership Request? #groupowner #membership

J_Catlady
 

Shal, I can try to find time to do that but you would have to review it. I would also include an emphases that there is now a Help button at the top of each page with answers to many commonly asked questions, so that whoever wrote the Help sections does not repeatedly feel that they wasted their time. ?

?

On Feb 21, 2018, at 10:38 AM, Shal Farley <shals2nd@...> wrote:

J,

Good idea.

If you would like to take on the FAQ document I'll cite it. Post it as a New Topic, with a suitable subject line. I'll cite the topic, in case anyone replies to it with more FAQ.

Shal

[excess quote trimmed by moderator]
Re: Require info from prospective members

 

I have put a Pending Subscription message on the lists that I run. The text is something like this. Does this seem to be an appropriate sort of message for this?

-----

Thank you for your interest in the (name of our organization). Your membership in our Groups.io group will be approved shortly. In the meantime please reply to this message and tell us something about your interest in (our group's activity).

Regards,
The (our group address)@groups.io Moderator

-----

Thanks.

Jonathan

On 2/21/2018 12:09 PM, Cherrill wrote:
it is automated .. as soon as a person applies for membership, the questionnaire goes out.
Cherrill
Re: Receiving gifs, jpgs and creations in emails -html

 

¿ªÔÆÌåÓý

Thank you so much for your reply! Of course you¡¯re not wasting my time!
Thanks for the solution to your problem with the downsizing of images/animations in your scripts.
I have adjusted the settings and we¡¯ll test them out in our group.
Your suggestion might just help!

Karin
?

From: aloopyletter@...
Sent: Tuesday, February 20, 2018 5:15 PM
Subject: Re: [GMF] Receiving gifs, jpgs and creations in emails -html
?
I have no idea if this will help you but here goes.? I just started my group on Sunday so I'm new also and don't want to waste your time.
Somewhere in the settings (might be photos) is an option to change the size of the attachments. I had to set mine as 'keep original size'.
Our group exchanges Incredimail Stationery and also gifs and pngs etc and the stationery was coming through with the images much smaller than they should have been.

I went in and looked around.? I set that to 'keep original size' and it worked.

Not sure if this will help or not.

Loopy

Re: Comment Option in the Membership Request? #groupowner #membership

 

J,

I think that some of these issues could possibly be addressed in GMF's welcome message - something to the effect of "If you have transferred your group from Yahoo, here are some things you should know" and then mention/explain the issues of "removed - spam," the lack of qualifying questionnaire and how to use the pending notice, ...

Good idea.

If you would like to take on the FAQ document I'll cite it. Post it as a New Topic, with a suitable subject line. I'll cite the topic, in case anyone replies to it with more FAQ.

Shal

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