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Re: Candidate members [ideas for a better mechanism]

 

On Sat, Jan 4, 2020 at 04:41 PM, Michael Pavan wrote:
My hope is that will happen in 2020, now that the YahooGroups Mass Migration is over.
You do realize that unless you post this on the beta group (or canny), it won't be seen by site management?? We can agree, discuss, cuss, etc., but Mark makes the decisions.

Duane
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Re: Calendar time problem

 

On Sat, Jan 4, 2020 at 04:33 PM, Otto J. Arnoscht N4UZZ wrote:
I created a recurrent event - our club meeting.
I enter the start time ... 7 pm.
I save the event.
I look at the calendar.
It says it starts at 8 pm.? ??
As Frances said, you have your own account time zone, The calendar also has it's own time zone - look at the lower right of the calendar page.? If you set it for the correct calendar zone and the correct time, it will change (correctly) for those, if any, in another zone.

Duane
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Re: Candidate members [ideas for a better mechanism]

 

I am looking a way to oblige candidate members to fill up and answer few questions before coming new members. Do you have a trick to do?.
Groups.io currently does not have a satisfactory and intuitive way to handle 'candidate members' who apply to join a Restricted Group which requires the applicant to answer questions before they are considered for approval. Awkward workarounds have been contrived, but all suffer from having the 'cart before the horse'.

There is a "Pending Subscription" Member Notice feature, but it really only sends additional information to the applicant.
My Groups do use it to send questions that are asked to be responded to, with the Subject changed to: Additional Information Require to Join <Group Name>.
Some Groups do use it to send a link a off-Groups.io form and ask that it be filled out, e.g. a Google form, however we ought to be able to vet applicants within Groups.io (rather than promote Google or some other entity)...

Unfortunately, there is no automated feature that delays starting the 14 day application expiration clock and instead sends a "Subscription Application Made" notice to the GroupOwner; and when the applicant replies to the "Pending Subscription" Member Notice, then the 14 clock would start and the "Subscription Approval Needed" notice be sent to the GroupOwner.

Most applicants new to Groups.io (that I have asked) seem to believe that since they replied to the Groups.io Account Confirmation email, that there is no need to also respond to a Pending Subscription notice and their application expires after 14 days unless a Moderator (with Member Approval permission) or an Owner has claimed their subscription request. The result is frustration for the applicant and the Group.


It would also help if the Groups.io Account Confirmation email fully detailed:
1) a Reply to Groups.io Account Confirmation email only confirms that they are able to receive emails from Groups.io
2) It should also explain about 'being removed for marking Groups.io emails as SPAM' and the restoration process
3) that Restricted Groups also require approval from that Group's Owner or Moderator.
4) (if there is an active "Pending Subscription" Member Notice) that another email entitled <"Pending Subscription" Member Notice' Subject> will give further instructions.


A better 'Question Applicants to Restricted Groups for Approval' process has been requested before.
My hope is that will happen in 2020, now that the YahooGroups Mass Migration is over.


[Subject enhanced by moderator to start new topic]


Re: Calendar time problem

 

On Sat, Jan 4, 2020 at 05:33 PM, Otto J. Arnoscht N4UZZ wrote:
created a recurrent event - our club meeting.
I enter the start time ... 7 pm.
I save the event.
I look at the calendar.
It says it starts at 8 pm.? ??????
so I had to start it at 6pm so that on the calendar it will say 7pm.
advice? info? contempt for newbie?
otto
No contempt! But a query. You can change your time zone in Account - upper right corner of the your home page.
Perhaps that is the issue? The default is Pacific time.

Frances
?
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Calendar time problem

 

I created a recurrent event - our club meeting.
I enter the start time ... 7 pm.
I save the event.
I look at the calendar.
It says it starts at 8 pm.? ??????
so I had to start it at 6pm so that on the calendar it will say 7pm.
advice? info? contempt for newbie?
otto


Re: Bouncing emails.

 

Thank you, Shal, this is way simpler than copying and pasting email addys to gmail.? ?Most of the services are Yahoo, so let's hope they're not greylisting .io.

Good point abou the +owner address, I'll give it a try.

Thanks, Shal.

Terri


Re: Login settings page for account

 

On Sat, Jan 4, 2020 at 01:42 PM, Bill Hazel wrote:
Check boxes usually indicate multiple options can be checked, however when I tried to add Google Login it wouldn't let me.
You've done something wrong.? I can choose any or all of them.? It might be because I have a Gmail account, but I don't think so.

Duane
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Re: Bouncing emails.

 

Terri,

I sent the probe, I'd like to be able to email the newer members but
it looks like I can't do that.
You can, right from the Bouncing list. Though if the bounce reason for a given address indicates a permanent issue (address is "disabled", or "not found" or similar) the attempt may be futile.

For a batch of members, put checkmarks on their row in the list, then in the Actions menu select "Send Message".

That will open a message composition page. The From address is a drop-list, the default is to send from the group's +owner address but you can send from your own address instead.

One caveat, as Jonathan noted, is that the address may be bouncing because the receiving service doesn't like Groups.io (finds it on a blacklist or whatever), and may block this type of message as well.

In some cases sending it from the +owner address might have a better chance of getting through because the message will be both From and delivered by Groups.io - which some services treat as "more authentic" than a message with mismatched From address and delivery service.

Shal


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Re: Can group owner change a members email-address?

 

On Sat, Jan 4, 2020 at 02:56 PM, M Parker wrote:
I am an owner of a premium group and I understand from this message thread that I should have the ability to change this member's email address. I have her permission to do so. From what she has told me she has never accessed the groups.io website so has probably never set up a password.

I have got her membership record on screen and replaced her yahoo.com email address with her preferred one. When I click Save, the yahoo.com email address reappears with a message in red saying the email address is not valid.
Margaret,

I can't tell you exactly because I don't have access to a premium account.

However, I am puzzled when you say "her membership record". Do you mean she gave you here password and you logged in as her? If so, you could change it through Account. But the member needs to click on a link in her email to confirm the change.

Hoping someone else with Premium can chime in!

Frances
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Re: problem with .rr

 

Coincidentally, I JUST got the bouncing message and had to unbounce.? It¡¯s the stupid Road Runner email account doing this.
I also have a Rail Passenger Association account (paid membership) and that keeps cancelling my membership and that is directly related to the road runner (.rr) mail account.
?
I am trying to shift everything off that account and use a different? email server.
?
Bill><>
?

From: Duane
Sent: Friday, January 3, 2020 10:50 AM
Subject: Re: [GMF] problem with .rr
?
On Fri, Jan 3, 2020 at 08:59 AM, Sandra Pickens-Gmail wrote:
Any ideas?
These errors are common with charter, rr, and a few other email services.? As was mentioned yesterday, a 4xx code (452 and 421) is considered a soft bounce.? For whatever reason (or none) the service has delayed accepting the message.? GIO will attempt to send the message again later.? The only way to avoid it is for the member to use another email service that doesn't do it.? GIO is still 'small' compared to Google and Yahoo, but as it grows and its reputation becomes better known, these interruptions should become more limited.

BTW, I have limited knowledge of this, so I hope Lena or one of the other email gurus will correct me if/when I make a mistake.

Duane


Re: Can group owner change a members email-address?

 

I am picking up this thread fro August last year as I now find I have a member with a non-functioning email address (yahoo.com!). I am an owner of a premium group and I understand from this message thread that I should have the ability to change this member's email address. I have her permission to do so. From what she has told me she has never accessed the groups.io website so has probably never set up a password.

I have got her membership record on screen and replaced her yahoo.com email address with her preferred one. When I click Save, the yahoo.com email address reappears with a message in red saying the email address is not valid.

What am I doing wrong/what is the solution please?

Thanks for your help
Margaret P


Re: Login settings page for account

 

On Sat, Jan 4, 2020 at 02:42 PM, Bill Hazel wrote:
On the Login settings page for account, I have my original entry for my email with password but also, in the Social Logins section there are check boxes for:
¡õ?Allow Facebook Login
¡õ?Allow Google Login
¡õ?Allow Single Sign On Login
Check boxes usually indicate multiple options can be checked, however when I tried to add Google Login it wouldn't let me.
Usually choosing Google Login takes me to a "Pick Google Account" window.
I would have assumed that having both my email and Google accounts checked would allow me to access my content using either sign-in method, merging the accounts.
What am I missing?
The login page has "or you can" so you can't do all of them. At least that is my believe.
The easiest way is to get an emailed link. Unless you clear cookies, the login works for 30 days, and automatically renews for 30 days each time you visit the site. (Note: this is per device.)
You can create a password if you prefer - top right corner (account) - after you have logged in for the first time.

See these pages:
/g/GroupManagersForum/wiki/Logging-in-and-How-to-Set-a-Personal-Password

/g/GroupManagersForum/wiki/Logging-In

Frances

?
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Moving to Groups.io (without easy transfer)


GMF Wiki: (unofficial) Help for members (and would-be members) and group managers


Login settings page for account

 

On the Login settings page for account, I have my original entry for my email with password but also, in the Social Logins section there are check boxes for:
¡õ?Allow Facebook Login
¡õ?Allow Google Login
¡õ?Allow Single Sign On Login
Check boxes usually indicate multiple options can be checked, however when I tried to add Google Login it wouldn't let me.
Usually choosing Google Login takes me to a "Pick Google Account" window.
I would have assumed that having both my email and Google accounts checked would allow me to access my content using either sign-in method, merging the accounts.
What am I missing?


Re: Candidate members

 

I created a Google form to collect more information from prospective members. I then put a link to it in the Pending Member notice. You can set the Google form to notify you when someone completes it.?


Re: Bouncing emails.

 

If they are marked with a red B then Groups.io has given up on trying to reach them. You can manually send further bounce probes of course, but at this point I usually send an email directly to the address from my personal address (just in case the problem is with messages coming from Groups.io). If that bounces then I remove the address from the list.

It was my experience, and I think many people found this as well, that a new list transferred from Yahoo will lose around 10% of the subscribers in the first few months. Most of these are addresses that have been bouncing for a long time, but Yahoo failed to notice. Also, a few people who are no longer interested will take this opportunity to unsubscribe.

Jonathan

On 1/4/2020 10:13 AM, T Golding wrote:
Chris, I'm mostly "bouncing via system", whatever that is.? I've only gone through 10 but only one is disabled mailbox.

They could have been bouncing on yahoo for all I know, I never checked because it was impossible to check.? I sent the probe, I'd like to be able to email the newer members but it looks like I can't do that.? I might just email them from my email as was suggested.? The very old members I don't know about, although most were still on individual mail.? this is a pita, to put it mildly.

Thanks,

Terri


Re: #rsvp #rsvp

 

On Sat, Jan 4, 2020 at 09:52 AM, Bill Patterson wrote:
Member reports that she could not RSVP for meeting because her email was not recognized.?
Bill -- You cannot RSVP, answer polls, etc...without first logging in.

Bruce


Re: Bouncing emails.

 

On Sat, Jan 4, 2020 at 11:15 AM, T Golding wrote:
Chris, I'm mostly "bouncing via system", whatever that is.? I've only gone through 10 but only one is disabled mailbox.

They could have been bouncing on yahoo for all I know, I never checked because it was impossible to check.? I sent the probe, I'd like to be able to email the newer members but it looks like I can't do that.? I might just email them from my email as was suggested.? The very old members I don't know about, although most were still on individual mail.? this is a pita, to put it mildly.
I guess you saw the system help, linked at the beginning of the wiki page on dealing with bouncing:
/static/help#bouncing

Frances
?
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Moving to Groups.io (without easy transfer)


GMF Wiki: (unofficial) Help for members (and would-be members) and group managers


Re: bouncing members

 

? ? ? ? ??
Also, if you want to whole email address to show up in the Message, you need to replace the @ symbol with something like _AT_ otherwise Groups.io will truncate the address off and just leave the name.
Or change the setting for your group so that it doesn't Hide Email Addresses in Archives.

Duane

I'm just going to print out the first 20 and email them from my email.? email addys show in the members list, is that what you're talking about?? You can tell my tech skills are poor.??

Terri
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Re: Bouncing emails.

 

Chris, I'm mostly "bouncing via system", whatever that is.? I've only gone through 10 but only one is disabled mailbox.

They could have been bouncing on yahoo for all I know, I never checked because it was impossible to check.? I sent the probe, I'd like to be able to email the newer members but it looks like I can't do that.? I might just email them from my email as was suggested.? The very old members I don't know about, although most were still on individual mail.? this is a pita, to put it mildly.

Thanks,

Terri


Re: bouncing members

 

If you're signed in as owner, use the More menu below the post and select View Source.
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?###

Oh, that explains that, I didn't know only an owner could see that.? On Yahoo, anybody could see it.
Thanks, Duane.

Terri