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Confusion on group email addresses #messages

 

I'm new to groups.io, my apologies for asking some basic questions. I couldn't find a topic on this, or info in the wiki.

in the welcoming message that new members get, it says you can post new topics by sending an email to <groupname>@groups.io.? I couldn't find information about creating new topics via email anywhere in the help or wiki, I just stumbled on this.

However, in the group home page, it lists "Group Email Addresses", and it says "Post: main@<groupname>.groups.io"

Are these essentially synonymous? Any difference between the two? I find it a bit confusing to have two different forms for email addresses in these two places


Re: How do I enlarge photo on home page of my group?

 

On Fri, Jan 3, 2020 at 02:53 PM, Sarah Breithaupt wrote:
When I upload photo to home page of my group it comes out really small.
The closer the original is to 900x300 pixels, the larger the area covered.? If it's larger than that, it will be scaled down to fit within those limits.

Duane
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Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
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A few site FAQs: /static/pricing#frequently-asked-questions


Re: Recovering deleted database #database

 

On Fri, Jan 3, 2020 at 02:53 PM, Hakan Karag?z wrote:
Is it possible to recover an old database file that has been deleted?
No, you need to recreate it.

Duane
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Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
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A few site FAQs: /static/pricing#frequently-asked-questions


How do I enlarge photo on home page of my group?

Sarah Breithaupt
 

When I upload photo to home page of my group it comes out really small. I can't find a way to enlarge it, say to the size of the elephant photo on this forum's home page. Can anyone help with directions?

Thanks!


Recovering deleted database #database

 

Is it possible to recover an old database file that has been deleted?


Re: problem with .rr

 

I guessed that, but didn't think of an easy way to show it. Thanks, Duane.

Larry


Re: problem with .rr

 

On Fri, Jan 3, 2020 at 01:39 PM, Laurence Marks wrote:
66.175.222.12. That address belongs to linode, where groups.io is hosted.
Specifically, it's GIO's outbound email server.

Duane
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Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
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A few site FAQs: /static/pricing#frequently-asked-questions


Re: problem with .rr

 

Duane, I have some experience in this. Here are the two messages. While you are correct that 4xy messages are temporary and should be retried and 5xy messages are permanent and should not be retried, more detail is available. The codes are defined in .

The second digit (x above), breaks out as:
0: A syntax error was detected in the request
1: This is a reply to information that was requested
2: These are replies relating to the communications channel
3: Unspecified
4: Unspecified
5: These replies indicate the status of the receiver mail system vis-a-vis the requested transfer or other mail system action.

Let's look at these two individually:

Jan2: 4 different messages

pkvw-mx.msg.pkvw.co.charter.net: 452 4.1.0 <[email protected]>?server temporarily unavailable?AUP#CMPOL

This message came from the Parkview Colorado mail exchange of charter.net.?
The message had code 452. The second digit was 5, consistent with the text "server temporarily unavailable." The complete definition for 452 is?
"Requested action not taken: insufficient system storage"

They make reference to their Acceptable Use Policy, but it doesn't seem to be relevant in this case.

Dec 15 and 16: 2 different messages

pkvw-mx.msg.pkvw.co.charter.net: 421 p-impin019.msg.pkvw.co.charter.net cmsmtp 66.175.222.12 blocked AUP#CMPOL

This message states that the sending source?p-impin019.msg.pkvw.co.charter.net?at IP address 66.175.222.12 has been blocked.?The message had code 421. The second digit was 2, consistent with the text stating that the communications channel was blocked. The complete definition for 421 is?
421? <domain> Service not available, closing transmission channel
? ? ? (This may be a reply to any command if the service knows it must shut down)

This is not general server overload like the case above. In this case, charter.net has explicitly blocked 66.175.222.12. That address belongs to linode, where groups.io is hosted.

Larry


Re: How do you change the "Feed" group image

 

On Fri, Jan 3, 2020 at 02:01 PM, Ken Adams wrote:
I have gotten in the habit of using the Groups.io "feed" to quickly review messages in all the groups to which I subscribe. But the group I own like many has this default elephant image.? Some groups have managed to change that.? Is this a premium feature? If not where would I as a group owner change the image to something more appropriate?
Any group, free or premium, can change the image on their home page. Plus you can change the icon on the feed.
See the wiki -?
/g/GroupManagersForum/wiki/Quick-Start-for-Group-Formation
#4, Settings ?3) Cover photo

Frances
?
--
Moving to Groups.io (without easy transfer)


GMF Wiki: (unofficial) Help for members (and would-be members) and group managers


Re: How do you change the "Feed" group image

 

On Fri, Jan 3, 2020 at 01:01 PM, Ken Adams wrote:
Some groups have managed to change that.? Is this a premium feature? If not where would I as a group owner change the image to something more appropriate?
That's the Icon you can add on the Cover Photo page.

Duane
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Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions


Re: Full Email Address Truncated

 

On Fri, Jan 3, 2020 at 01:01 PM, Anita Goldstein wrote:
When I go to 'admin'>'settings' there is no 'privacy' link.
It's not a link, it's a section of the Settings page.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions


How do you change the "Feed" group image

 

I have gotten in the habit of using the Groups.io "feed" to quickly review messages in all the groups to which I subscribe. But the group I own like many has this default elephant image.? Some groups have managed to change that.? Is this a premium feature? If not where would I as a group owner change the image to something more appropriate?
--
Ken Adams
Plastic Freight Car Builders (PlasticFreightCarBuiilders.groups.io)
Owner and Moderator


Re: Full Email Address Truncated

 

I"m a group owner. When I go to 'admin'>'settings' there is no 'privacy' link.
What am I missing?
thanks
Anita


Re: Question about a texting function

 

On Fri, Jan 3, 2020 at 11:49 AM, Ellen Bourne wrote:
I didn't see this option does Groups.io have a texting function?
Ellen -- Groups.io does not natively support SMS or MMS. To get that to work you would have to set up some kind of forwarding.

Regards,
Bruce


Re: Question about a texting function

 

There is a chat function, but not texting
/g/GroupManagersForum/wiki/Chat-Overview

There was a discussion in Beta some time ago - with a reply from Mark saying texting could be added, but as part of a paid group (service?)


Mark is looking for beta testers for an iPhone app. Not sure what functionalities will be available.


Frances

--
Moving to Groups.io (without easy transfer)


GMF Wiki: (unofficial) Help for members (and would-be members) and group managers


Re: Deleting all subgroups causes main group name to revert

 

On Fri, Jan 3, 2020 at 10:57 AM, Samuel Murray wrote:
Essentially this means that one must always keep at least one dummy subgroup alive in order to maintain the domain-style group e-mail address. Is that right?
That's correct.

The impression I got from the help files is that the group address change after creating a subgroup is non-reversible.
See this discussion in beta?

Bruce


Question about a texting function

Ellen Bourne
 

I didn't see this option does Groups.io have a texting function?

Please let me know.

Thanks

Mod's note: Enhanced subject line


Issue replying to Full Digest with required hashtags #bouncedemails #reply-to-group

 

Hello all,

I help maintain a list of over 2,000 members, recently migrated over from Yahoo groups. One of our members recently brought to my attention that there seems to be an unusual issue replying to messages in a Full Digest when a hashtag is required.

Our subgroups requires hashtags or the message will bounce, and when someone clicks "reply to group" in a Full Digest under some topics, the hashtag is not automatically carried over, so the message bounces.?

Has anyone else noticed this? It doesn't appear to happen with all topics, so I think perhaps the hashtag only gets stripped from those topics initiated via web, while emailed topics maintain the hashtag.

The only workaround I could suggest to the poster was to look at the hashtag in the topic summary, copy it over, and paste it into the reply subject line when replying via email. But this seems like a design flaw.

If anyone else has noticed this and has suggestions or a workaround, or know if Groups.io is aware of this particular issue, I'd appreciate you letting me know.

Thanks!


Re: Deleting all subgroups causes main group name to revert

 

On 03 Jan 2020 16:54, Samuel Murray wrote:

So, this means that if I have "[email protected]"?and I create a subgroup called "one",?and rename the main group from "main" to "two", and I then delete the subgroup, mails can no longer be sent to "[email protected]" and must be sent to "[email protected]" again.
Upon further testing, this reversion appears to happen only if you did not change the main group's name from "main" to something else. I tested it by changing the main group's name from "main" to "original" before deleting the sole subgroup, and the main group's domain-style name remained intact this time.

Still, it is unexpected that a main group named "main" would lose its name.

Samuel


Re: Possible to display [groupname-gio] in subject line?

 

On 03 Jan 2020 16:53, Linda N wrote:

Is it possible to change the group settings so that [groupname-gio] is displayed? in subject line of group emails rather than [groupname ]?
You can fully customise the subject line tag. Is that what you mean?

On your group's "settings" page, scroll down to "Message Formatting" and see the field called "Subject Tag".

/g/YOURGROUPNAME/settings

Samuel