|
Re: Automatic Unsubscribes?
On Fri, Jun 22, 2018 at 08:39 am, Tim McDonough N9PUZ wrote:
It sounds like some user education is in order.I wrote (and partially plagiarized) a Member Notice on this topic called "Some Notes on Spam Filters." I send it to those who have been bumped off the group and are wondering what's going on. Fortunately, I haven't had to do that very much, and?I don't know for sure if those recipients found it enlightening or simply more confusing. On the remote chance that you might find parts of it useful for your own purposes, it's appended in its entirely below. Regards, Bruce Many ISPs and email services have implemented a "feedback loop" intended to reduce spam for their users. When you mark a message as spam in one of these services, it automatically sends back an unsubscribe request. Some provider's spam filters will mark messages and send this request without your knowledge or intervention.?Unfortunately, groups.io and similar services must comply or risk having ALL of their messages blocked by that provider. What does this mean to you? If you mark a message from [GROUPNAME] as spam, or leave a legitimate group message in your spam/junk folder for too long, your email provider could send us an unsubscribe request, forcing Groups.io to unsubscribe you from this group. A work-around has been created to send another message with a hyperlink that will immediately resubscribe you; click on that link with 3 days and you'll be reinstated. The problem is, if that message also lands in your spam folder and you don't notice it, you remain unsubscribed. More detailed information on this can be found at?/g/GroupManagersForum/wiki/Removed-for-spam How can you remedy this? The best way is to "whitelist" the groups.io domain (or [email protected] specifically) so that all [GROUPNAME] email is kept in your inbox. Or you may be able to set up a message filter to achieve the same objective. Another option is to change your message delivery option in the?[GROUPNAME]?group. If you're receiving individual emails and they're getting sent to spam, you might have better luck with the plain-digest mode or a daily message summary. In the unlikely event that a spammer does slip by the?[GROUPNAME]?vetting process and sends something to your inbox, PLEASE let the group owners deal with it. Reporting any group message as spam can get the entire groups.io domain blacklisted. It has happened before. Seriously. Just don't do it. For assistance on any of these options, contact us at [email protected] ? -- The system Help is your friend.??/static/help |
|
Re: Automatic Unsubscribes?
So far the only Groups.io messages that my Apple Mail application has put in its JUNK folder are some of the "Welcome to <group>@Groups.io" messages that came when I transferred groups from YahooGroups that had more than 3 of my email addresses subscribed.
What is the need or reasoning behind "Automatic Unsubscribe"? Is there a need??? What is it? Why the punishment of "Automatic Unsubscribe" for: a) members failing to check SPAM or JUNK folder before deleting b) members purposely or accidentally marking a Groups.io message as SPAM or JUNK Is this an attempt of Groups.io to boost its reputation as 'not a SPAM vehicle'? If so, might it backfire on Groups.io by making it seem unreliable for members to stay subscribed... One of my Hotmail addresses gets dozens of real SPAM messages most every day. I do check and pull out legitimate messages before clearing it out at least 3 times a day. I do know people who say they get 100s of SPAM messages every day, and we're all using Apple's Mail application... I do tell them they should check (and check more frequently), but they say they don't have time for that... |
|
Re: Automatic Unsubscribes?
Thank you everyone. It sounds like some user education is in order. A fair number of our members are "technology challenged" and will need quite a bit of assistance to understand this.
?
Tim?
On Fri, Jun 22, 2018, 8:24 AM Ullman Garrett <ullman.garrett@...> wrote:
|
|
Re: Directory
#directory
On Fri, Jun 22, 2018 at 04:39 am, Bruce Bowman wrote:
The Directory then showed my email address but without domain information.?I thought the ellipsis (...) was there because my email address was too long to display fully, but perhaps it's a protection feature.I also tested and don't have the domain either.? I tried setting the group to NOT mask email addresses in the archives and that made no difference in what was shown in the Directory.? I think this will be minimal protection because you could try a few of the major email service domains and probably get an email to most people.? The only ones more protected would be those using the less well known domains or their own email server. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
|
Re: Directory
#directory
On Thu, Jun 21, 2018 at 10:40 pm, Shal Farley wrote:
Please no. The Directory does not and I think should not ever show member email addresses.Perhaps I spoke too soon.? I edited the Display Name out of my profile. The Directory then showed my email address but without domain information.?I thought the ellipsis (...) was there because my email address was too long to display fully, but perhaps it's a protection feature. Please try it yourself. Thanks, Bruce ? -- The system Help is your friend.??/static/help |
|
Re: Problem with the way Groups.io sends group messages
Michael,
I understand some people might not care, so perhaps Anonymous groupsI don't think there's any doubt that making a group anonymous would be a group setting -- were that ever to be implemented. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
Re: Problem with the way Groups.io sends group messages
Chris,
I am used to Yahoo Groups and emails from this system don't have sayI don't know what you are seeing in Thunderbird, more exactly I don't know how you can avoid seeing the poster's email address in the From column (if you stretch it wide enough) or in the From line when you open a message from a Y!Group. Maybe you have your Group email addresses as contacts, and you have checked the box "Always prefer display name over message header" in each of their contact forms. Then the From would show the same thing for every post from that group (not very useful, IMO). ---- One of the problems here is that various email interfaces handle the From information in various ways. For example Thunderbird also has an option to "Show only display name for people in my address book". But even turning that on would show you the poster's email address. Here's what I see in Thunderbird, with neither of those options checked: Shal Farley shalf@... [yahoo_group_of_groups] <yahoo_group_of_groups@...> That differs from the actual From field (shown in the Message source) only be the removal of the quotation marks that delimit the display name part of the From address. From: "Shal Farley shalf@... [yahoo_group_of_groups]" <yahoo_group_of_groups@...> ----- So it is perilous for you to judge what other Yahoo Groups users may think is normal according to what you see in a single example user interface. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
Re: Question about fhe 'Sender" or "From" disucssion
#messages
Dan,
Under what circumstances (if any) do all the member's email addressesUnder no circumstances. If anything you read recently implied otherwise it was probably poorly worded. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
Re: Is there a full email history?
Dan,
I had recalled seeing the "Email History" tab so went there hoping toAbsent the member's use of Mute, or Following Only, it is safe to assume that Groups.io had attempted delivery of every message. Those that were unsuccessful would (eventually) show up in the Bounces list (they may not list there until all retries have been exhausted). This seemed odd to me, as the title of the tab I was looking at isI agree with that, but I wonder if it wasn't done for the "most recents" because managing a list of them would add overhead to each and every outbound email message. That's a lot of messages! Having only the most recent reduces that overhead to just storing a pointer to the result in a known location. I'm not saying that's the actual reason, but it wouldn't surprise me. On the other hand, given all the other processing that occurs for each and every outbound message, maybe the list management wouldn't amount to a noticeable burden. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
Re: Directory
#directory
Bruce,
If was possible to force people into the Directory and nothing isPlease no. The Directory does not and I think should not ever show member email addresses. As you pointed out, for that there is the Members list. That does leave the open question of what should be displayed if the member has not populated any of their profile fields (or has emptied them). The joined date would remain; the All Posts By link and the Email button could still work. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
Re: Automatic Unsubscribes?
Paul,
You are the first that I know of to have a gmail account removed forMe too. This is a big "say it ain't so" moment for me. I don't think I've had any of my Groups.io groups messages end up in spam at my Gmail addresses (yet). OTOH, I don't understand why anyone would empty their Spam FoldersThis too may be automatic, with an expiration of old messages after 30 days (or optional). Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
Re: Automatic Unsubscribes?
On Thu, Jun 21, 2018 at 04:36 pm, Tim McDonough N9PUZ wrote:
It has happened with yahoo, ameritech, and gmail addresses. Any ideas what's going on?This is not uncommon. See?/g/GroupManagersForum/wiki/Removed-for-spam Bruce? -- The system Help is your friend.??/static/help |
|
Re: Problem with the way Groups.io sends group messages
On Thu, Jun 21, 2018 at 02:31 pm, Michael Pavan wrote:
you overlooked the second part of what I said:I didn't overlook it, I ignored it.? If you're going to allow anyone to contact anyone else, I don't see what's accomplished by trying to hide the email addresses.? It would seem to me that at some point everyone will know everyone else's address anyway. There has been discussion in the past on the beta group about having an "ignore" function.? If that were implemented, depending on if/how it's done, it's possible that folks would still have a way to block those attempting to contact them.? It would seem easier to me to just add that person's email address to a spam filter and toss them in the bit bucket. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Bruce
Michael Pavan
Tim N9PUZ
Duane
Shal Farley