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Re: Using Donation to collect club dues
#donations
On Sat, Feb 5, 2022 at 11:22 AM, Lew Volk wrote:
Lew -- I don't know of anyone who has done this. Although it could work, individual subscribers do have the option of leaving at any time, changing their email address or Display Name, etc. I think it could prove difficult to keep track of. I'm not aware of any way to set up a subscription expiration date, much less alert you of it. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: No Email Formatting vsible
On Sun, Feb 6, 2022 at 07:56 AM, Lynda Kane wrote:
When I and group members apply formatting to an email (italics, bold etc), it does not appear when the email is received via Groups.io. I'm sure I set this somewhere (forget where it was) to allow this in messages. But it's not happeningCheck Admin, Settings. Message Formatting: Force HTML Emails
Make all emails HTML and remove the plain text digest option.
Normalize HTML Emails
Strip all different fonts and colors from HTML emails.
Plain Text Only
Strip out HTML messages.
Frances
?-- Help available from Groups.io help and GMF wiki. ? |
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Using Donation to collect club dues
#donations
I apologize if this is not an appropriate question for this group.
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We are currently using membership management site to collect our club dues. It¡¯s not bad, but it¡¯s expensive and has many features we not using. I¡¯d much rather spend that money to upgrade here at GIO.?
Is anyone here using the Donation feature to collect club dues?? If so how is working for you.? Is there a way to setup alerts when the membership is about expire??
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Re: Problem receiving io group mail
I am also utilising iiNet as my ISP.? I called them on January 31 to be told that it was an IncrediMail problem or a problem with my PC and not an iiNet problem.
Since that time I have sent out mail to my Groups (outwards mail goes but inwards doesn't come in) and a friend suggested this topic.? I have had a look and have spoken with my Technicians at the Company we use.? I have sent this mail to iiNet and I quote: "I am not a very happy customer at all.? After being with Ozemail since it¡¯s inception (no, not joking) and staying with you for all these years (1987 or 1988 till now) I am now facing having to change to an organisation who will unblock the domain of my Groups.io. Since 25 January I have not received any emails from the domain @groups.io.? I thought it may have been a problem with the NBN and thunderstorms however, on 31 January I did contact the Support personnel in Cape Town.? Sadly the person to whom I spoke said it was not an iiNet problem and offered no other thoughts.? I was in the middle of cooking lunch when she rang back and I couldn¡¯t stop so discontinued the call.? Since that time I have done some digging of my own, reading up on the Group Managers Forum in Groups.io and that it appears that all iiNet customers utilising the domain @groups.io have been locked out.? Therefore I would like you to do the following please: Firstly, check with your mail server filter to not block the domain @groups.io in both my account and all other accounts which use that domain or do I have to get them to write to you (good luck with the thousands of mails you will have to cope with ?). Once that has been unblocked please add @groups.io as a safe sender in my iiNet mailbox for my email address of janetb@....? Please note that I am sending this mail to you from my alternate email address ¨C I do not use this address (j_bullard1944@...) for Group mails. Once you have done this then I hopefully won¡¯t need to change ISP. Thank you, Janet" |
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Re: preparing to upgrade and merge accounts
On Thu, Feb 3, 2022 at 08:24 PM, Maria Swarts wrote:
I currently have 2 basic groups and planning to upgrade to premium.? I want to merge one group into a new subgroup on the paid account.? Hoping someone can review my steps and let me know if I missed anything or if this is even possible.Maria -- You're confusing groups with accounts. The two are unrelated, except to the extent that an account can own a group. You can export a group for backup purposes only (/helpcenter/ownersmanual/1/exporting-or-downloading-your-group-s-data). There is no corresponding import function, as a subgroup or otherwise. To do that you will need to contact groups.io support at [email protected]?. If I recall correctly, he has previously offered to do this for others in return for a year of Premium ($220), but I'm currently unable to find example of it. Since you're planning to upgrade to Premium anyway that shouldn't be a problem. Hope this helps, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: Topic locked
On Thu, Feb 3, 2022 at 06:21 PM, Donald Hellen wrote:
You unfortunately can't expect everyone to understand if the topic is locked,You might create a locked topic notice - in Admin, Settings, Member Notices. You can clearly explain why - on my community group we have this: Sorry, but this topic has been locked.
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This topic has run either its course or has grown contentious or is veering into co-op policy.
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There are other actions available to you:
- contact Management or write to the Board of Directors
- contact the appropriate committee
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You can also dispute this locking by emailing: ?
?-- Help available from Groups.io help and GMF wiki. ? |
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Re: Topic locked
On Thu, Feb 3, 2022 at 02:41 PM, Ullman Garrett wrote:
this person is not a moderator Who replied to the locked topic.I'm sure you probably did, but there are ways around the lock. If someone forwards a message instead of replying -- or simply types a new message with the same subject line -- there will be no in-reply-to: field in the header. At that point groups.io will apply the threading algorithm found at?/g/GroupManagersForum/wiki/6321?(I'll let you read that on your own) to determine if the incoming message is actually part of an existing topic. If it doesn't meet the criteria, a new topic is started. This is to accommodate brief, nondescript subject lines like "Need help" or "Check this out." You wouldn't want all such messages to be threaded into a single topic until the end of time. Or maybe you do, but most people don't. Generally, please double-check to see that the new message is actually within the locked topic. Just because it has the same subject line doesn't mean it's in the same topic. Hope this helps, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: Links not working
On Thu, Feb 3, 2022 at 03:09 PM, Pat O'Coffey wrote:
When I select any of the links below, I get directed to Microsoft Edge home page.Those are all Mailto: links.? My guess is that you don't have a default email program set up in Edge. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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Re: Topic locked
On Thu, Feb 3, 2022 at 01:41 PM, Ullman Garrett wrote:
The activity log says this person attempted to reply to a locked topic.I'd have a look at the source code for the message that posted.? I suspect it doesn't have an "In-Reply-To:" header.? If not, then I think he discovered a bug.? Part of the threading algorithm is to add a message to an existing topic if the subject line is identical and the topic is less than a few days old.? Because the topic is locked, it shouldn't have, but sounds like it did.? Is there another entry for the message that actually posted? Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
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Re: Completely customized invitation email
On Thu, Feb 3, 2022 at 10:22 AM, Randy Kramer wrote:
I do wish there was a simple way to create a completely customized invitationI don't think you'll have much luck making a custom version from scratch.? There are examples of the standard and a customized version of the invitation in the wiki.? Using horizontal lines, bold, italic, etc. could draw people's attention to your customization and emphasize that a simple reply to the email invitation will get them signed up for the site (if they don't already have an account) and into your group. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual. |
Bruce
Frances
Lew Volk
Janet Bullard
Duane