On Thu, Feb 3, 2022 at 08:24 PM, Maria Swarts wrote:
I currently have 2 basic groups and planning to upgrade to premium.? I want to merge one group into a new subgroup on the paid account.? Hoping someone can review my steps and let me know if I missed anything or if this is even possible.
Maria -- You're confusing groups with accounts. The two are unrelated, except to the extent that an account can own a group.
You can export a group for backup purposes only (
/helpcenter/ownersmanual/1/exporting-or-downloading-your-group-s-data). There is no corresponding import function, as a subgroup or otherwise. To do that you will need to contact groups.io support at
[email protected]?.
If I recall correctly, he has previously offered to do this for others in return for a year of Premium ($220), but I'm currently unable to find example of it. Since you're planning to upgrade to Premium anyway that shouldn't be a problem.
Hope this helps,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual