Looks like your problem is solved, but FWIW, I got one from a local store that does their own line of equipment, and is not available outside of western Canada. ?As for compatibility, I mean the protocol not the type of connector. ?So if the computer supports USB 3.2, then so should the hub. ?The important point is that it should say on the box what it works with and that you can¡¯t assume it will work otherwise despite how obvious it seems.