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Re: Finder Not Responding


 

On Dec 4, 2023, at 8:44 AM, Gijzette <gsstrickland@...> wrote:

I have a 2021 M1 MacBook Pro that is issued to me by my company. A couple of weeks ago finder started giving me issues. I get the spinning beach ball and have to force quit finder.

I can help you trouble-shoot this problem. But first...

As soon as you said ¡°issued to me by my company¡± it made me strongly suspect the cause of the problem. In about 90% of the cases where someone tells me that their Mac is having beachball/slowdown problems, the problem is always the same.

Does the machine, by any chance, have Sophos anti-virus installed? If so, then that¡¯s almost certainly the problem.

Here is how to uninstall Sophos:



If you don¡¯t have Sophos installed, but you have some other fully interactive anti-virus software installed, that is very likely to be the source of your problem.

__________________________________________________

Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Essential But Hard To Find Macintosh Software and Advice

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