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No, as far as I know, no drivers have joined the list. If you get a driver that wishes to join the list that would be great. Because I believe that they should know the accessibility issues that you

A few times that I've had to use either service, I've only had like a 4.9. Shockingly enough. The last Driver, We had a five star rating.

When I get driver confirmation I always just read through the name and car description and then the rating. What’s the lowest rating driver you have had? Mine has always been 4.9. I get apprehensive

Well, that's good. I'm glad you're there. And one of the driver accepts the ride, that's the first thing I do is look at how many star ratings they have. If I think that they don't got good ratings,

Thanks, will this line take other complaints besides that of service animal users?

Has anyone from either company tried to join the list? I would also expand this invitation to drivers as well so that they can learn about the issues many of us have faced. When I’ve heard

Hi Joseph and everyone. I'm here and have been for the last day. I try not to prejudge drivers who have had a 4.9 rating, but it makes me wonder how said driver made his way below a 5.0 rating. In

Thanks, Lyft seems to hold their drivers to a high standard. It is rare that I have to file a complaint like this.

Thanks, what luck have people had when contacting customer service for issues other then payment concerns/

lyft customer service: (503)503-1748.

Jeff, I’m so sorry that you had a bad experience on your ride to the airport. Again, good for you for giving him a zero rating. The driver absolutely deserved this kind of reading from you. I hope

Oh Jeff, I'm so sorry that this happened. Congratulations for giving him a zero writing, which is what he definitely deserved. I hope you have made it to your moms by now.

If somebody from Uber applies, I would definitely welcome them to the team. And our lift. I would not mind having somebody from their accessibility team on the group or a general service customer

Hi To file a disability-related complaint with Lyft, you can contact their service animal hotline at (844) 554-1297. You Can Contact Me Via WhatsApp

I lost the number, does anyone have it? When I finished the initial report, I opted to get called back, but never got anything.

That needs a call to a customer service number. What if any action gets taken I don't know. If you do phone customer service, let them know this e-mail group exists and why it exists.

I am replying again since I missed out on what you asked near the end of the E-mail. The driver helped me get my suitcase in the trunk and when I first got in the car I thought he was listening to the

He saw it when I walked out to the car, and saw it when I got to the airport. When I mentioned Delta, he seemed to not want to be bothered with me.

Was that a folding cane and if so when did the driver first see the cane? I'm asking since the driver's excuse likely will be anyone can get a white cane and I only saw it after we got out at the

?Hi guys, right now I am sitting at the airport and I’m waiting to take a flight to my mom‘s and I should be there later on tonight. However, on the way to the airport I had a pretty bad lift