Was that a folding cane and if so when did the driver first see the cane?
I'm asking since the driver's excuse likely will be anyone can get a white cane and I
only saw it after we got out at the airport. You may have used the cane to get to the driver's vehicle but the
driver talking on the cell phone wouldn't have noticed it then.
A straight cane is a little more obvious especially if any trouble fitting it and you in the vehicle.
Another question pick up instructions, did you put look for someone using a white cane in those instructions?
I found out uber will not take any of my credit cards but lyft will takee them so tried and failed to unsubscribe from uber since on safari their unsubscribe form is unuseable.
I'll try it with another browser and see if that can work.
I haven't used lyft yet but they're on my phone.