A few times that I've had to use either service, I've only had like a 4.9. Shockingly enough. The last Driver, We had a five star rating.
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On Dec 23, 2024, at 12:31?PM, Jeff Kenyon <jkenyon7@...> wrote:
When I get driver confirmation I always just read through the name and car description and then the rating.? What¡¯s the lowest rating driver you have had?? Mine has always been 4.9.?
I get apprehensive when I either have someone with a 4.9 or someone with a foreign sounding name.? Since I live in just an apartment house, there isn¡¯t any reason to indicate I am blind, but when I am either at work or a doctor appointment, I¡¯ll go a head
and put in the note that I will be waiting at an entrance with the white cane.? Also, when I am in Lyft, I keep a GPS program active so I can tell where we are.? I¡¯m doing that more and more.??
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Well, that's good. I'm glad you're there. And one of the driver accepts the ride, that's the first thing I do is look at how many star ratings they have. If I think that they don't got
good ratings, you can better believe it I would cancel the ride luckily I've never had to cancel a ride because of somebody's star rating yet. But I definitely would if I didn't think it was a good situati so let's just remember to check the ratings before
continuing on with the trip.
On Dec 23, 2024, at 12:23
?PM, Jeff Kenyon <
jkenyon7@...>
wrote:
?
Hi Joseph and everyone. ?I'm here and have been for the last day. ?I try not to prejudge drivers who have had a 4.9
rating, but it makes me wonder how said driver made his way below a 5.0 rating. ?In customer service, you can't please everyone, but I have noticed that the drivers who have given me trouble are the ones who have ratings of 4.9. ?I've never had a driver with
a rating of below 4.9 in a very long time.
-----Original Message-----
From:?[email protected]?<[email protected]>
On Behalf Of joseph hudson via?
Sent: Monday, December 23, 2024 2:36 AM
To:?[email protected]
Subject: Re: [Uber-Lyft] A very bad ride
Oh Jeff, I'm so sorry that this happened. Congratulations for giving him a zero writing, which is what he definitely deserved. I hope you have made it to your moms by now.
On Dec 22, 2024, at 9:41?PM, Jeff Kenyon <jkenyon7@...> wrote:
Hi guys, right now I am sitting at the airport and I¡¯m waiting to take a flight to my mom¡®s and I should be there later on tonight. However, on the way to the airport I had a pretty bad lift ride, and it has been worse than any ride that I¡¯ve had in a while.
It all started out when the driver arrived, and he was talking on the phone to either his wife or his girlfriend from the pick up point, which was at my house to the airport, which is about a 15 minute drive. When we got to the airport, he went as far as dropping
The off at the wrong entrance for Delta. He then saw my white king, but told me to come this way and he asked if I could see him at all, and I said no. When we got in the airport, he went way ahead of me, and I was pretty much lost for a minute there.I don¡¯t
know what to say, but he got a zero rating for me.?
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