--

On Thu, May 4, 2023 at 09:29 AM, Kenneth Sharp-Knott wrote:

3) The moderators never received an email notifying them as a pending new member.? It's as if they bypassed that step.

If you want to receive a notification of this via email, you need to select that notice to be sent to you.? See /helpcenter/ownersmanual/1/managing-moderator-notifications-about-group-activity

BTW, the Pending Subscription notice and the Confirm Email notice are sent at the same time.? If they haven't yet confirmed their email address, they'll show up with an NC next to their name in your Pending Members page.

All of this is covered quite well in the Owners Manual.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

On Thu, May 4, 2023 at 03:29 PM, Kenneth Sharp-Knott wrote:

How do I set this up correctly?

Q1: Have you got a Pending Membership message set up and "active"?
Q2: Have your moderators got "Pending members" Notifications set to "email"? with or without web notification)

Chris?

So, our group is set to restricted access.? Those seeking access send and email to [email protected]

My impression is that we moderators would receive an email notifying of a pending new member.? That email would contain the new members email.

However, when tested this is what I observe:
1)? The pending new member first receives an email from groups.io to Confirm their Subscription - This happens before any notice has been made to any moderators in our group.
2) Once they reply to that email they show up as a NMM in our list of members.? I assume this means they are a pending member.
3) The moderators never received an email notifying them as a pending new member.? It's as if they bypassed that step.
4)? Their 'application' email never showed up in the + Owner Messages
5) Their ROLE lists them as a member

Something seems to be setup incorrectly.? What we would like to happen is to receive a pending member notification via email - which includes their 'application' email.?

How do I set this up correctly??

As a final followup, I found the discussing the procedure involved.? That topic is now moderated, but you can join beta and submit additional thoughts if you want.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

You guys rock! ?Thank you.
?I think the privacy and "announcement" settings will be the simplest option.

Patti

On Wed, May 3, 2023 at 04:32 PM, Jeannette Bellerose wrote:

Am I to understand that George's information about a change of email address has been shared with the moderators of groups he is not affiliated with?

George is the owner of a paid group.? He changed someone's email address for them.? An entry was made in the Activity Log of the other groups that person was a member of that showed George's information as the person that made the change.? Bruce's earlier message mentioned this.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

On Wed, May 3, 2023 at 03:55 PM, Patti Woodbury wrote:

I though I'd check first to see if there is a way of "combining" the archived messages into the main group's archives which would be so much cleaner

No.? As you've discovered, subgroups are basically separate groups under the main group umbrella.? However, there is a setting for subgroups, under Privacy, that would allow you to set them to "Group listed in parent group, messages viewable by parent group members" so that no one would have to join to read.? You could set the subgroups to Announcement type and leave things there, but not allow additional posting.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.

开云体育

Patti,

For the most part putting the low volume archives into files won't be too challenging but I though I'd check first to see if there is a way of "combining" the archived messages into the main group's archives which would be so much cleaner (from the user viewpoint).

There's no built-in way of doing this, but you can set the subgroup Settings->Privacy->Visibility setting to Group listed in parent group, messages viewable by parent group members, so this way any main group member can just visit the subgroup and peruse/search/etc that subgroup as normally.? You also set the subgroup to Announcement-only so its archives are "frozen" in time.? That'd be the least amount of work for the mods.

In this case, when one is perusing the main group and want to peruse a subgroup, they can right-click on "Subgroups" on the left menu links and open in a new tab, so this way they can explore the subgroup in a separate screen without affecting what they were doing or where they were in the main group.

If you have a paid group, you may be able to get Groups.io to move the message archives into the main group's message archives for a fee, that has happened in the past but I don't know how much it was.

Cheers,
Christos

On Wed, May 3, 2023 at 12:42 PM, Frances wrote:

Note:?

?

This change applies to all groups you are subscribed to at the original email address.

If the new email address is already registered with Groups.io, a page appears that explains the account merge process and prompts you to verify that you want to merge your Groups.io accounts.

/helpcenter/membersmanual/1/understanding-groups-io-accounts/setting-account-preferences-and-viewing-account-information?single=true

This could be used as a model for the Owners' Manual.

I remember seeing this in the manual. What I understood--and still understand--from this note in the Member's Manual is that the change ONLY "applies to all groups [one is] subscribed to at the original email address." It doesn't say that your email address or any information about you is going to be sent to owners/moderators from other groups you are not affiliated with. In fact, the only change of email addresses I've received in the few years I've been a group owner is from my own group members. I already have their names and email addresses and they know that.

Am I to understand that George's information about a change of email address has been shared with the moderators of groups he is not affiliated with? If that's really the case, I agree that there is something wrong here. The note that is in the Members Manual says the opposite. It would not help to also include this note in the Owners Manual.

Duane, I'm not sure the onus should be on users to create stealth email addresses for every group/services to which they belong. The onus is on the service providers to clearly explain what users sign up for and how their information is being used and shared, IMHO.?
--
____________
Jeannette B.

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Norman,

This is a hack of sorts, sometimes -but not always- you can get around that funky copy+paste result by trying to copy and paste the HTML code instead.

In new topic, expand the Advanced part of the toolbar (rightmost icon, click on the three horizontal lines), then show the Source Code (<> icon), then paste in there the Google Docs HTML code for the document.?

A lot of times this does work but depending on the formatting complexity, some formatting may get lost, the TinyMCE editor app that's used here is not as feature-rich as other bigger apps, plus some of its features (or HTML formatting) are also not fully enabled by groups.io site default to avoid HTML-based malformed messages.

If 100% same look is always desired/needed, I agree with others, export from Google Docs to PDF and send that as an attachment.?

Cheers,
Christos

Tracking and moderating our subgroups has become unwieldy - so I intend to "eliminate" the subgroups and simply rely on tags (which will be in line with the other platform our group uses) but wish to keep the subgroup archives. ?
I do not want to make it necessary for someone to have to "join" the inactive subgroup. ?As far as I can tell for now, the only way I can simply do this is to put the archived messages into files which main group members can easily access.
For the most part putting the low volume archives into files won't be too challenging but I though I'd check first to see if there is a way of "combining" the archived messages into the main group's archives which would be so much cleaner (from the user viewpoint).
Appreciate your thoughts.

Patti


?

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Norm

IIRC, the activity log entry?associated with changing account information used to have some generic wording about the group admin doing it, without any other identifier. Someone subsequently complained about this in beta because she couldn't tell which of her co-moderators had done it.

To make this person happy, the log entry was changed. I can only guess that the notification sent to those who select to receive it was changed at the same time.

Throughout, little though was given to the fact that this same notification is sent to admins of other groups. At least not by me.

In all such cases, if the Display Name or User Name is not populated, the email address will be provided instead, as that's the only identifier available.?

Note that if you do not proactively ask to receive notification of Account Changes, they won't land in your inbox anyway. Are we kinda over-reacting? I suspect so.

Anyway, that's the history as I understand it. I could be mistaken on a fine point or two.

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

Wed, 03 May 2023 10:11:12 -0700, "Norman C. Berns" <ncberns@...>, wrote:

One of our contributors writes in Google Docs. It's a fairly complex piece with several fonts, different formatting, and a lot of graphics.

The article can be copied and pasted from Docs into a new topic in my group though (1) the formatting is inconsistent and (2) the graphics don't transfer at all. We were able to do this easily a few months ago, but that ability seems to have changed.

Why not ask that member to send the Google Doc as an attachment in the first
place?
Arno

I suggest the Notice that is sent to other Groups say:
[x Group's Admin] has changed [Member name and email address] from [email address] to [email address]
or
[another Group's Admin] has changed [Member name and email address] from [email address] to [email address]
instead of
[My name & email address] had changed [Member name and email address] from [email address] to [email address] in group [their group name].


If the "Member name" is not the name connected to the email address (with their Email Provider),
rather than their Display name (which can differ from Group to Group),
then [Member name and email address]
should just be:
[email address]

-Michael

On Wed, May 3, 2023 at 01:14 PM, Norman C. Berns wrote:

The article can be copied and pasted from Docs into a new topic in my group though (1) the formatting is inconsistent and (2) the graphics don't transfer at all. We were able to do this easily a few months ago, but that ability seems to have changed.?

I'd say you were lucky a few months ago.

Pasting something into an email is asking for trouble. Fonts will not render right if the recipient doesn't have the same font installed on his computer. Page breaks and other formatting often fail to come out in the right place if the recipient's screen has a different aspect ratio. Images are rarely copied at all, except as an tag referring back to the original's URL. If the original image is subsequently moved or deleted -- or requires authentication to get to (a logon or some such) -- it will show up a broken link.

If you want to provide everyone with a document and be sure it appears as originally composed it really needs to be saved in a portable format (say, PDF) and supplied to them in that manner.

Good luck,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

On Wed, May 3, 2023 at 01:14 PM, Norman C. Berns wrote:

Is there any way to transfer an article from Google Docs into my group, retaining the formatting and the graphics?

I'd suggest downloading it and including it as an attachment. You have a variety of formats available to d/l in.

Pete