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New members to a restricted group - unclear how this works or it's not working #subscription #membershiprequest


 

So, our group is set to restricted access.? Those seeking access send and email to [email protected]

My impression is that we moderators would receive an email notifying of a pending new member.? That email would contain the new members email.

However, when tested this is what I observe:
1)? The pending new member first receives an email from groups.io to Confirm their Subscription - This happens before any notice has been made to any moderators in our group.
2) Once they reply to that email they show up as a NMM in our list of members.? I assume this means they are a pending member.
3) The moderators never received an email notifying them as a pending new member.? It's as if they bypassed that step.
4)? Their 'application' email never showed up in the + Owner Messages
5) Their ROLE lists them as a member

Something seems to be setup incorrectly.? What we would like to happen is to receive a pending member notification via email - which includes their 'application' email.?

How do I set this up correctly??


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