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Re: Delivery options query

 

A means attachment size limited.?
I rolled my mouse over it to see. There is a list somewhere but can't find it.
For your own subscriptions, go to Your Groups, Subscription.

Frances
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Delivery options query

 

Can someone tell me what the 'A' is for?



If you know of any other values and their meanings, that would be helpful too.

Thanks
Andy

Re: Do Users Receive Feedback if a Post Is Rejected under Moderation?

 

If a post in the pending queue is rejected, the sender will receive an email to that effect.? If it's approved, then deleted, there will be no notification.? The group owner could check the activity log to see what actually happened.

I'm not sure why you would have been asked to sign in again.? Best guess would be a glitch, but hard to say if it was the site or your browser.

Duane
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HELP PLEASE [how do you clean out the photos and messages]

Sherry Priest
 

how do you clean out the photos and messages?

Thank you?
Re: Is anyone having an issue adding photos to an album?

 

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Thanks, Bruce.? I appreciate the response.?

?

Our setting is fine and we're a premium group with space to spare.?

?

After much back and forth with one of the users who had this problem, we finally stumbled on what she is doing.? In case it is of use for anyone else, this is where we landed.? She kept swearing there were 5 pics in her album and I kept seeing 2 so I was pretty sure she wasn't actually IN her album.? Last night she included a note that she was entering her name where it said "created by."? I couldn't find anywhere where it said "created by" but tried the search box and, sure enough, there were her five pictures...in three different albums...and no "Add Photos" button. ??I explained the difference between being in an album and the search hit list, and how to get into an album from the list.? She has since added another picture to her album.?

?

My users have complained for a long time that it's difficult to find albums on groups.io.? They liked that you could sort the most recently modified albums to the top on Yahoo so they could easily access the most recently added photos.? (They have completely forgotten that we went 2-3 months without being able to load ANY pictures on Yahoo before moving!)? I suspect someone figured out they could use the search box to find pics and shared that and I missed it (I do read all the messages that come through, but I sometimes skim...)? So that's why I suddenly have several users in this boat.?

?

Janet Smith

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From: [email protected] [mailto:[email protected]] On Behalf Of Bruce Bowman
Sent: Wednesday, January 23, 2019 7:06 PM
To: [email protected]
Subject: Re: [GMF] Is anyone having an issue adding photos to an album?

?

On Wed, Jan 23, 2019 at 04:21 PM, Janet Smith wrote:

I've suddenly got several users who claim there is no "Add Photos" button.

I think I've seen this before.?Go to Admin>Settings and scroll down to Photos. The Permissions box should say "Subscribers can view and upload." If it doesn't, you've found the problem.

If it does, change it to something else and click Update Group. Repeat to change it back. Check to see if it now works as expected.

Another thing to check is your total storage. Instructions to do this can be found at?/g/GroupManagersForum/wiki/Managing-Attachments%2C-Files-and-Photos. If you are over 1 GB on a Basic group, then you may need to delete some things to make room. However, this problem usually manifests itself as a greyed-out button, not with the button disappearing altogether.?

Hope this helps,
Bruce
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Re: Email to group falling into a black hole

 

It looks like a message specific issue. The user sent the message twice. Both times it fell into a back hole. He sent it to a co-owner. The co-owner posted it successfully. The problematic poster posted other messages successfully the day before the problematic period and later the same day. He posts several times a day almost every day.

It is a two time issue. He has had no difficulty posting either before or after the problematic two post attempts.

Thanks for responding. It would be easy to chalk this up as a mystery of store and forward and trundle on, but I am baffled.

I am considering asking him to try to post the message one more time, but the group has moved on and I would not like to confuse the group with a weird repost.

I am not very familiar with Apple email. Do they perform aggressive filtering that could account for this? I soured on Apple way back in the 80s, probably irrationally, and I have avoided them since.
Best, Marv
Do Users Receive Feedback if a Post Is Rejected under Moderation?

Gerald Boutin
 

The reason I ask whether or not there is any feedback is that I replied via the web to a moderated topic and I?am almost 100% certain that I saw my message show up, but a few minutes later now, and it is no longer there. I did not receive any email notification. I also don't subscribe to posts on that group, so I don't have any proof of the post.?Is there any other place I might find feedback?

If the second part is really related, then this really would be an unusual circumstance, but it would appear more likely it was just a coincidence. Right around that time, I was unceremoniously dumped and told to log back in. I checked my browser cookies and the login cookies were indeed gone. This, despite?the fact that I was active on the site at the time.

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Gerald
Re: Is anyone having an issue adding photos to an album?

 

On Wed, Jan 23, 2019 at 04:21 PM, Janet Smith wrote:
I've suddenly got several users who claim there is no "Add Photos" button.
I think I've seen this before.?Go to Admin>Settings and scroll down to Photos. The Permissions box should say "Subscribers can view and upload." If it doesn't, you've found the problem.

If it does, change it to something else and click Update Group. Repeat to change it back. Check to see if it now works as expected.

Another thing to check is your total storage. Instructions to do this can be found at?/g/GroupManagersForum/wiki/Managing-Attachments%2C-Files-and-Photos. If you are over 1 GB on a Basic group, then you may need to delete some things to make room. However, this problem usually manifests itself as a greyed-out button, not with the button disappearing altogether.?

Hope this helps,
Bruce
--
The system Help is your friend.??/static/help
Re: Bouncing emails.

 

On Wed, Jan 23, 2019 at 02:48 PM, Barry Liddle wrote:
My question is; can I "unbounce" members accounts? Or do I have to contact each member directly with instructions?
Accounts will continue to bounce until the underlying problem is fixed. If you know how to do that, it's a good idea to contact these subscribers ahead of time, telling them what to do.?

At that point you can force groups.io to send them a new bounce probe:

  • Go to Admin>Members.
  • Pull down the blue menu at upper left and select "Bouncing."
  • Select all associated members' checkboxes, then
  • Select "Send Bounce Probe" from the Actions menu at the bottom of the page.
Again, it's up to the subscriber to fix the underlying problem, and confirm successful receipt of a groups.io email by clicking on the link in the probe. You cannot unbounce a subscriber's account for them.?

Hope this helps,
Bruce?
--
The system Help is your friend.??/static/help
Re: Bulk Removal of Messages

Leeni
 

For my purposes this worked like a charm
It was a brand new group and I only had 269 messages to remove.
So removing 50 at a time didn't take that long.
Thanks so much for letting us know about that procedure. Ilene?
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?

-------Original Message-------
?
Date: 1/23/2019 5:05:20 PM
Subject: Re: [GMF] Bulk Removal of Messages
?
On Wed, Jan 23, 2019 at 07:47 PM, William Halte wrote:
Is there a way to do a bulk removal/deletion/export of messages based upon date or topic
Well sort of, yes. Firstly there is a world of difference between deleting messages and topics. Delete a topic and all the messages within it vanish as well.

There is a way of deleting in batches, if not actually in bulk. Starting at your topic view, add -test to the URL and go to it. This produces a checkbox beside every topic along with some possible actions at the top. Check the boxes for the topics you want to delete (might be a good idea to start with your oldest topics!) and then click Delete at the top.

I don't know what your preferred Items Per Page is but it might be worth changing yours to 50 or 100 rather than the default 20; the setting is in your Account > Preferences, not in the settings for your group Subscription.

Hope that helps a bit.

Chris


[excess quote trimmed by moderator]
Re: Bulk Removal of Messages

Leeni
 

Oooops then I didn't understand it when I first was told about it.
But I understand it now and it worked like a dream.
Thanks. ?
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-------Original Message-------
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From: Duane
Date: 01/23/19 17:37:31
Subject: Re: [GMF] Bulk Removal of Messages
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On Wed, Jan 23, 2019 at 05:35 PM, Leeni wrote:
I was wondering why I wasn't told about this when I inquired about?the deletion of messages a while back.
?
You were told, acknowledged it, and said you would be using it:
/g/GroupManagersForum/message/13132

Duane
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GMF's Wiki: /g/GroupManagersForum/wiki
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?
? ?

Re: Email to group falling into a black hole

Gerald Boutin
 

Marv,

Typically, the answer to email disappearing into the ether is waiting for another day or so. There is no guarantee for immediate delivery.

More proactively, is this a one (two) time issue, or can that user not still send any messages to the group?

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Gerald
Re: Bulk Removal of Messages

 

I just tried to search for "Bulk Removal" to see when you asked and no such message from you shows up here except the two you posted about an hour apart today
What's the message number of your original question?
--

Bob Bellizzi

Founder, Fuchs Friends??
Founder & Executive Director,?
Re: Bulk Removal of Messages

 

On Wed, Jan 23, 2019 at 05:35 PM, Leeni wrote:
I was wondering why I wasn't told about this when I inquired about?the deletion of messages a while back.
You were told, acknowledged it, and said you would be using it:
/g/GroupManagersForum/message/13132

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions
Re: Bulk Removal of Messages

Leeni
 

¿ªÔÆÌåÓý

I was wondering why I wasn't told about this when I inquired about?the deletion of messages a while back. ?
?
?
?
?

-------Original Message-------
?
Date: 1/23/2019 5:05:20 PM
Subject: Re: [GMF] Bulk Removal of Messages
?
On Wed, Jan 23, 2019 at 07:47 PM, William Halte wrote:
Is there a way to do a bulk removal/deletion/export of messages based upon date or topic
Well sort of, yes. Firstly there is a world of difference between deleting messages and topics. Delete a topic and all the messages within it vanish as well.

There is a way of deleting in batches, if not actually in bulk. Starting at your topic view, add -test to the URL and go to it. This produces a checkbox beside every topic along with some possible actions at the top. Check the boxes for the topics you want to delete (might be a good idea to start with your oldest topics!) and then click Delete at the top.

I don't know what your preferred Items Per Page is but it might be worth changing yours to 50 or 100 rather than the default 20; the setting is in your Account > Preferences, not in the settings for your group Subscription.

Hope that helps a bit.

Chris
?
Re: Bulk Removal of Messages

 

On Wed, Jan 23, 2019 at 07:47 PM, William Halte wrote:
Is there a way to do a bulk removal/deletion/export of messages based upon date or topic
Well sort of, yes. Firstly there is a world of difference between deleting messages and topics. Delete a topic and all the messages within it vanish as well.

There is a way of deleting in batches, if not actually in bulk. Starting at your topic view, add -test to the URL and go to it. This produces a checkbox beside every topic along with some possible actions at the top. Check the boxes for the topics you want to delete (might be a good idea to start with your oldest topics!) and then click Delete at the top.

I don't know what your preferred Items Per Page is but it might be worth changing yours to 50 or 100 rather than the default 20; the setting is in your Account > Preferences, not in the settings for your group Subscription.

Hope that helps a bit.

Chris
Re: Message marked "Objectionable" hides full thread?

 

On Wed, Jan 23, 2019 at 05:01 PM, I wrote:
I have done the same with the "live group" for which I am a moderator with the same results.
Just to add to the series of tests I have repeated the above but this time made a violation of Terms of Service report. (I took the precaution of advising Support in the message that there was no infringement of the ToS and that the report was purely for test purposes.)

This generated no report to the Owner / Moderators and the entire topic, including the "offending message" remained visible.

So it seems unlikely that a ToS report was at the bottom of the original query. The mystery deepens... or perhaps not.

Chris
Re: Bulk Removal of Messages

Leeni
 

¿ªÔÆÌåÓý

I inquired a while back about the same thing. Unfortunately I was told they have to be removed one by one.
?Ilene?
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-------Original Message-------
?
Date: 1/23/2019 1:48:00 PM
Subject: [GMF] Bulk Removal of Messages
?
Just transferring from Yahoogroups to Groups.IO and discovered there are way to many messages in the group. Is there a way to do a bulk removal/deletion/export of messages based upon date or topic. Would not like to have to delete the messages one at a time.?
?
Email to group falling into a black hole

 

One of the owners of one of the groups I help moderate sent an email to the group twice. In both cases, the email did not appear on the groups.io site and was not reflected to the membership. The sender is not a technologist, but he is an experienced computer user and he posts to the group successfully several times a day. He received no undeliverable mail message. He's checked his spam folder for error messages. He forwarded the message to me and to one of the other co-owners, who then successfully sent the message to the group.

I've gone through the activity log and find no evidence that the email ever made it to groups.io.

I've examined the message he forwarded to me and I can't see anything exceptional about it.The only things notable are it is long (8846 characters) but not excessively long. Most of it was pasted into the email. HTML for the paste shows fairly elaborate formatting. It was sent from a me.com address, through Apple Mail, I think.

I baffled. What am I missing? Has anyone experienced anything similar?
Best, Marv
Re: Messages/Topics

  

Thanks?Duane?did a search but didn't?see that topic - I put a tickler out there.

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