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Chris,

When you went back to view the test message, did you use the link in the email, which worked?in my case, or click on the messages tab on the site, which?did not show the message in my case.? That was part of the issue, it was there because the link took you there, but there was no way to get to it from the site.

I'll?move this conversation over to the beta site.

Peace,
Tom

On Tue, Jan 22, 2019 at 06:49 PM, Tom Vail wrote:

We had a member mark a message within a thread as?objectionable and now the entire thread does not show

While awaiting my last message to get through moderation I did a quick test on Shal's test group, but starting a test topic and then "reporting" it. I was sent a message by Groups.io stating that the message had been reported (along with all the other members of that group I have moderator status) but the topic (single post!) did not disappear; the link in the message I was sent went straight to it.

FWIW the "reply" I sent was to myself, for the simple reason that I did not notice that the default reply option changes to one whereby the message originator is the recipient, not the group, but a second reply went to the group as normal when I clicked the right tab.

I can confirm that nothing of this (pointless!) exchange appeared in the Activity Log.

Chris

On Tue, Jan 22, 2019 at 10:09 PM, Tom Vail wrote:

There is nothing in the Activity Log noting the report being sent and no option I can find to reinstate the thread (other than deleting the reported message).

Two points: for the avoidance of doubt there does not appear to be an activity defined as "Reported Message", so on that basis the log can't record it! That sounds like something for beta.

The second point (about reinstating the thread with the reported message) sounds like something for support.

Chris

On Tue, Jan 22, 2019 at 10:09 PM, Harlan Steinle wrote:

I have had two messages that I ‘rejected’ for posting that posted anyway.

Is that rejected by email or rejected by web UI?

Chris

Yes, report this message sends a message to the moderator/owner that:

? ? ? ?is objectionable. They entered the following reason why it should be considered objectionable:

Once that message was received, the full thread was not showing in "Messages." ?Once I deleted the reported message, the thread came back, less the one I deleted.

There is nothing in the Activity Log noting the report being sent and no option I can find to reinstate the thread (other than deleting the reported message). ?I can find nothing in the help files on the subject of either reporting messages or?objectionable messages.

Peace,
Tom

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There are a few places where infinite scroll (IS) doesn't work.? I know when looking at the activity log, it will work with any of the fixed numbers, but not IS. Same for a database.? I'm not sure why IS doesn't work on those, but 100 is usually more than I want to see at once.? It's been that way for some time.

Duane
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Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions

On Tue, Jan 22, 2019 at 07:26 PM, Frances wrote:

Tom, how do you mark a message objectionable?

Or did Tom mean Report this Message?

Chris

I have the Items per Page setting in my profile set to Infinite Scroll yet when I view the activity log it only shows 20.? Does anyone know if this is by design for some reason?

Andy

Hi

I found something in Google if you using G Suite.



Frances

--
/g/GroupManagersForum/wiki

( /g/GroupManagersForum/wiki ) /static/help
More help: use the search button at the top of the Messages list.

Tom, how do you mark a message objectionable? I tried and can't see how. Not in an emailed message nor on the group homepage.

Would it be done through their email program / client?

Frances

--

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/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.

We had a member mark a message within a thread as?objectionable and now the entire thread does not show, although if you access the original messages in the thread from the Activity Log, the thread is still there.

?

What I’m assuming has happened is the thread was “hidden” when it was marked?objectionable. ?(In this case it was not really?objectionable, it was just someone complaining about the wording.)

?

So how does a moderator/owner “un-objectionablize” a message?? (Un-objectionablize is a technical term in case you are not familiar with it??)

?

Peace,

Tom Vail

On Tue, Jan 22, 2019 at 10:50 AM, <info@...> wrote:

Do you recall how long it was before you were approved?

I suggest waiting 24 hours for your new group to be approved before contacting support. It's generally done within an hour or two, though.

Bruce?
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The system Help is your friend.??/static/help

Thanks for that, Nancy. Do you recall how long it was before you were approved??

To set different posting permissions for individual users compared to the group look at the profile for an individual user and go to the bottom section (Posting Privileges).

For example, if you have the whole group as moderated you should be able to set 'Override: Not moderated' for a member and let them post at will.

On Tue, Jan 22, 2019 at 01:12 AM, Ken Kloeber wrote:

Is it just me.......... or does it make more sense to display the 1-2 lines (should be given a choice of condensed, loose, expanded) of the most RECENT?message, rather than the first author/message in the topic (which could be MONTHS old.)???

The most recent mention I could find on the beta group, although a year and a half old, seems to indicate that this will happen one day.?

Duane
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Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions

Brandy,

I thinking somebody will need to see those exact emails, both the ones from
group.io in the inbox and the ones that were sent from the sent folder.
There may be a clue in the mail headers about what might have triggered
this.

-Ken Cameron, Member JMRI Dev Team
www.jmri.org
www.fingerlakeslivesteamers.org
www.cnymod.com
www.syracusemodelrr.org

Related:...

In the list display of topics

Is it just me.......... or does it make more sense to display the 1-2 lines (should be given a choice of condensed, loose, expanded) of the most RECENT?message, rather than the first author/message in the topic (which could be MONTHS old.)????

Most likely peeps viewing the website already know the 1st message (or at least the meat of the subject,) but wants to quickly see (or at least I do) the most recent msg to know whether to in open the topic and read the content.

-ken