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Received from Jules via Groups.Io at 11/9/2018 08:37 AM UTC: Do whatever is required to tell your junk mail filter that these messages AREN'T spam. Don't just delete them from the junk folder. Do that

Received from Shal Farley at 11/10/2018 12:39 AM UTC: The most effective solution to Gio mass bouncing problems is direct contact with the ISPs doing the bouncing by someone responsible at Gio. It's a

Received from dgrass1@... at 11/9/2018 10:43 PM UTC: Unless you get connected to the folks "higher up" before asking about the status of the ticket, you run a high likelihood of getting the same

Yvette, ... if the email provider is bouncing messages from Groups.io, is there a That's quite possible, depending on the criteria used by the receiving email service. The automatic bounce handling

Ginny, I put a support request into Mark; he asked me if I could send him any You can go to your Account and click on the *Recent Bounces* page to see what error codes (and text) are listed in the

The support group fixed my problem. Great service!

My group also has been having quite a few issues with bouncing members lately and all are using providers that have been mentioned above.? Some automatically restart after Groups.io is able to get a

I'll chime in here - we've got issues going on with bouncing other than the old/usual "spam" thing. Within the last month or so I've been contacted by members of groups I run that they can't keep

I called my ISP again on Friday the 2nd, and this time I got to talk to a tech person a level higher on cox.com. They gave my problem a ticket number after determining the problem seemed to be on

Ellen, When you email an individual in Groups.io where do you go to That's a feature that doesn't (yet) exist. For now use the "BCC Me" checkbox to receive a copy in your email. Shal

When you email an individual in Groups.io where do you go to review/retrieve the sent email? -- Ellen Bourne "When things in your life are not adding up, it's time to start subtracting."

Michael, | Subject: Invitation to join the <groupname>@groups.io email group Mark typically uses the group's posting address as the name of the group, so it should appear as [email protected] or

Chris, I have several group members who use >1 email address, and the one they You cannot, as moderator, but they can set an *Email Alias* in their Account settings. Tell them to go to their Account

I sent an invitation to a new free email address of mine. This is the Invitation message it received: | Subject: Invitation to join the <groupname>@groups.io email group Shouldn't this be

I have several group members who use >1 email address, and the one they signed up with is not the default their email uses to send. Is there any mechanism by which I can associate multiple email

i figured it out -- it lists my second email address as an "alias" on my subscription.

I hope this replies to the group. It was confusing h ow to do that. I wanted to just say I had to unsub them and then sub them again. It seemed it was att and a server called hughes. You are right if

i did that -- it's not there. i went through the entire list manually -- that email address does not show up.

Yes, I'm sure. I received the 'Your Group has been Transferred" email and it said right there that none of the messages were transferred. And, yes, I can still log in to our group and see/search/view

Yes, it does. Are you sure the transfer is actually done? If you haven't yet received a completion email, then it's probably still working. Also remember that you cannot transfer more than 100,000