On Fri, Feb 11, 2022 at 04:55 PM, John Mackintosh Jr. wrote:

Is it possible to temporarily make a message thread "hidden" to users without deleting?

There is no option to do that. Given that many, if not all, of your members may have received a copy of existing messages by email. I'm not sure what hiding it would achieve. If you wish to stop people adding to an existing topic then you can lock it.

Regards
Andy

开云体育

Nope, not just iiNet - see my mail from a little while ago. ? Hugs, Janet? ? ? ? ?

开云体育

Apparently it's not just iiNet (who have now fixed my problem and I am getting mail without any delay but also includes Comcast and Charternet as well as others.? I had spoken with my IT professionals and?was told to send off a mail to iiNet telling them ..... ? 1) Contact iiNet Support (or the support section of your ISP) 2) Inform them that you are not receiving any emails from the domain @groups.io 3) Have them to check with their mail server filter to not block the domain @groups.io in your mail account ? 4) Get them to add @groups.io as safe sender in your iinet mailbox?(insert your email address) ? The major problem is that you can't contact all the senders of mail by alternate means - that is ridiculous when, for example, I have around 45 of the 51 groups I belong to that I participate in!!! ? Since I wrote to iiNet on February 5 (received no mails from January 25) I have not had one reply from them saying what they were doing or apologising or anything.? I have written this morning to them saying that it's just not good enough - I started with Ozemail back when it started over 30 years ago and expect better treatment. ? So people should do the above but please do not my personal information - they should write it from themselves! ? Thanks and hope this can sort out stuff. ? Cheers, Janet ? ? ?

I have some users that have posted material that may not be appropriate.? So I stopped posting to give me time to review it and make a decision on how to proceed.? Another question:? Is it possible to temporarily make a message thread "hidden" to users without deleting?? I searched the owner manual without luck.

Thank you so much!? I have changed to announcement mode.

On Fri, 11 Feb 2022 14:43:10 -0000, Duane <txpigeon@...> wrote:

2) Again, under Spam Control, change the Message Moderation to "All messages are moderated". This would cause all messages to go to the moderation queue, so you'd have to deal with them.

On Fri, Feb 11, 2022 at 08:34 AM, John Mackintosh Jr. wrote:

Can I as an owner temporarily disable all members from making posts?

There are a couple of ways that would do that:
1)? Under Spam Control, change the group setting to Announcement-Only Group.? Only owner/mods can post.? Messages via email are rejected and the Reply button is removed online.
2)? Again, under Spam Control, change the Message Moderation to "All messages are moderated".? This would cause all messages to go to the moderation queue, so you'd have to deal with them.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.

Can I as an owner temporarily disable all members from making posts?? I can't seem to find such a setting.? Thanks.

On Thu, Feb 10, 2022 at 12:39 PM, FE Baxter wrote:

I want to copy several files that are in a folder to a different group files area.

Try this:

If you export the Files area of the source group, all the files in that folder should be intact and together (?/helpcenter/ownersmanual/1/exporting-or-downloading-your-group-s-data/exporting-your-group-s-message-archive-and?).

You can then upload the resulting folder to the destination group in one go. You don't have to upload each file one at a time.?/helpcenter/membersmanual/1/working-with-files/uploading-files-and-folders?

Please note that file and folder metadata (description, ownership, date/timestamps, etc) will not be retained.

Regards,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

On Thu, Feb 10, 2022 at 12:39 PM, FE Baxter wrote:

How do I copy folders that are in the files area of one group to the files area of another group?

There is no function to copy files from one group to another. You can't even do it across subgroups.

Sorry,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

How do I copy folders that are in the files area of one group to the files area of another group? In other words, I want to copy several files that are in a folder to a different group files area. Other than copying one at a time from a download.
Please don't tell me to read the manual. I have done a search and not found the answer. We are swamped here with rescue activities. == baxter, llama /alpaca rescue, small group

Thanks for the reply and advice Bruce!

I uploaded files manually, it was a slog at ~100 files, but went smoothly. I wish the upload Folder feature honored folder structure… alas, it still saved on button clicks.

On Thu, Feb 10, 2022 at 12:14 AM, @brio wrote:

I’m going through an exercise to cleanup the files section of our group and would like to retain descriptions and users responsible for uploading the files in the first place. When we downloaded all the files through Admin > Export each file came with a corresponding filename.ext.json file which contained some useful metadata like Created and Desc.

Admin > Export is the backup feature. There is no corresponding restore feature.

It's possible to delete and reorganize files using the web interface. I recommend you use that instead.

/helpcenter/membersmanual/1/working-with-files/updating-files-and-folders?

If I use the upload folder button and retain filename.ext.json, will these file fields automatically be retained?

No. The json file is just another file in the upload. It will not repopulate the metadata of other files.

None of them had “Uploaded By,” is there any way to also apply this field on upload?

Short of having the original person do the upload, no.

There is a feature that allows you (as group Owner) to reassign ownership of Photos. There is is no corresponding function for Files.

Regards,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

Uploading filename.ext.json alongside filename.ext does not update the description field. Interested in any ideas here.

I’m going through an exercise to cleanup the files section of our group and would like to retain descriptions and users responsible for uploading the files in the first place. When we downloaded all the files through Admin > Export each file came with a corresponding filename.ext.json file which contained some useful metadata like Created and Desc.

If I use the upload folder button and retain filename.ext.json, will these file fields automatically be retained? I’ll just try it and get back to everyone.

None of them had “Uploaded By,” is there any way to also apply this field on upload?

For those interested, my GitHub project for file organization and reorganization lives at?

On Wed, Feb 9, 2022 at 05:25 PM, Don Grass wrote:

Only one member is having this problem that I know of, so I guess we will keep trying to solve it on our own.

Why? See Bruce's suggestion earlier about raising the detail of the problem either here (GMF) or on Group Help.

Chris

I have been a paid group owner for a few years now, just before the great?exodus from Y Groups. I found some information relating to the problem I am trying to solve, but I thought support might be able to fix it or explain it to me better how to resolve it. Only one member is having this problem that I know of, so I guess we will keep trying to solve it on our own.

Hi folks,

Well, looks like my mail is coming back in and today I have received well over 200 mails from today/yesterday depending on their originating countries.- so if you have iiNet as your ISP then I suggest that you do this:

I did speak with my IT Professional and he said that I should and so I pass this on for you to help with your problems:

1) Contact iiNet Support

2) Inform them that you are not receiving any emails from the domain @groups.io

3) Have them to check with their mail server filter to not block the domain @groups.io in your mail account?

4) Get them to add @groups.io as safe sender in your iinet mailbox janetb@...

I had not received any emails from the domain @groups.io since?25 January.? If you are speaking with their support personnel don't take their word for it if they say it's not an iiNet problem but send them an email to support@...?telling them what the problem is and giving them the above information.? I did also tell them that?I had done some digging of my own, reading up on the Group Managers Forum in Groups.io and that it appears that all iiNet customers utilising the domain @groups.io have been locked out and asked them to do the following:

?

Firstly, check with your mail server filter to not block the domain @groups.io in both my account and all other accounts which use that domain or do I have to get them to write to you (good luck with the thousands of mails you will have to cope with ?).

?

Once that has been unblocked please add @groups.io as a safe sender in my iiNet mailbox for my email address [insert your email address here].

Hope this helps anyone who is having trouble.

Regards,?
Janet

On Tue, Feb 8, 2022 at 02:42 PM, Linda Gray wrote:

I just want to copy a doc from the file section and paste it onto a new topic e mail to send to my group

Linda -- First off, make sure you are using the HTML editor. The HTML editor should have an assortment of formatting icons in the taskbar at the top (for bold, italic, bulleted list, etc).

Secondly, is this something you plan to send on a regular basis? If so, you might have more luck by writing it up as a Member Notice of some kind, instead of a Word document (see?/helpcenter/ownersmanual/1/managing-member-notices).?

I also strongly support the previous suggestion that you simply save it to a PDF and send it as an attachment.

All that aside, back to your question...

With simpler documents, I frankly haven't had too much difficulty opening the file in Word and doing cut-and-paste from that into the editor. But the MS-Word format is proprietary; there is no such thing as a "Word format for email." If your document contains constructs that can't be easily rendered in HTML, the online editor (and your own email client, for that matter) are both likely to struggle to handle it.

You might have more luck by first saving the document as HTML directly to your desktop (File->Save As->Web page, filtered). Then open that in a second browser tab and cut-and-paste it into the editor from that.

All told, if you expect the document to look exactly the same in email as it does in Word then I have to say that's very unlikely to happen. If you could provide a copy of the file (or a similar one) it might help us to help you further.

Regards,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

Sorry for the excitement!? No problem actually.? Just a brain fart on my end!