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Re: #subscription not working via email
#subscription
On Thu, Apr 9, 2020 at 12:21 PM, Jason Diceman wrote:
Sending to MyGroupNameHere[email protected]?is not subscribing as of today.? But was working fine a few days ago.? I have tested from various accounts.Is the email address you're sending from already subscribed to the group? If so, nothing will happen...not even an error message. Regards, Bruce Check out the new groups.io Help Center? See also the groups.io Owners Manual |
Re: Member Not Confirmed
On Thu, Apr 9, 2020 at 12:21 PM, Kent Lantaff wrote:
Thanks but at the bottom of this member's page there is no Confirm button.You must have a Basic group. Only Premium and above can confirm members without their intervention. The buttons displayed are Save/ Send message/ Remove/ Ban/ Send Confirmation EmailCheck the box next to the person with the NC bade and select Send Confirmation Email from the Actions menu. The subscriber will have to respond to this email to remove the badge. Bruce Check out the new groups.io Help Center? See also the groups.io Owners Manual |
#subscription not working via email
#subscription
Jason Diceman
Sending to MyGroupNameHere[email protected]?is not subscribing as of today.? But was working fine a few days ago.? I have tested from various accounts.
Subscribe does still work via the web form /g/?MyGroupNameHere/join Anyone else having this error? thanks -Jason Diceman |
Re: Member Not Confirmed
On Thu, Apr 9, 2020 at 11:01 AM, Kent Lantaff wrote:
We are a new group and have signed up over 40 members. One candidate who applied yesterday is listed on our members section but has the code "NC" for "Not Confirmed."? How do I confirm this member? 23.3.3 Confirming members who are marked as Not Confirmed
In a Premium or Enterprise group, owners and moderators can confirm members who requested to join the group but have not yet responded to the confirmation message sent by Groups.io. These members are marked with a Not Confirmed ? badge in the member list.
To confirm a member who is marked as Not Confirmed:
1. Display the membership record of the member whose membership you want to confirm.
2. Go to the bottom of the member¡¯s page and click the Confirm button.
Note: In a restricted Premium or Enterprise group, if you approve a pending member who is not yet
confirmed, the approval also confirms their membership automatically.
Frances -- GMF Wiki: (unofficial) Help for members (and would-be members) and group managers and Official Help |
Re: Chronic:: Messages not being delivered.
On Thu, Apr 9, 2020 at 12:35 AM, Shal Farley wrote:
You can then copy or move messages to folders that are local on your computer.Depending on how your client is set up and operates, it may also be used to rearrange the items on the server.? I use Thunderbird and Gmail mostly, so when I move a message from the Gmail Spam folder to the Gmail Inbox in TB, it also moves it on the server.? I resisted IMAP for years, but don't think I could get along without it now.? Mainly because I use a desktop at home and a laptop while traveling.? Everything stays in sync automatically and I don't have to remember to copy from one to the other.? As with any program, there are details to work out, but it works for me. Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Nor Receiving Emails
On Thu, Apr 9, 2020 at 07:54 AM, Ellen Bourne wrote:
didn't receive a confirmationWhen you don't receive emails that you're expecting, the first thing to do is check your email delivery history. Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Replying to the sender, not the group
Alan,
This has caused confusion for those who get the digest. They tellThat seems to imply that your group's Reply To setting is "Group and Sender". Look for it in the Message Policies panel of your group's Settings page. Is it possible for you to separate this into two so it is theI'm not sure why the footer of individual messages would have those separated when the digest does not. I would expect that they would also be controlled by the group setting. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Member is "Pending Approval" but there is nothing in "Pending"
#members
Jim,
Someone applied to be a member of my group via the web,The Pending page is for pending messages, not pending members. In Admin->Members the person shows up when the top drop-down is set toThe Members page is the correct place to find pending members, as you discovered. AND with the drop-down set to "Members". How can someone be both aThey can't. As Bruce said, check the email address carefully. Particularly if one of them has the the NC badge, it may be a typo. I clicked the "View Pending Member" link in the email and it said theIf you replied to that email that would approve the pending message. Or, a moderator can approve new members if you have promoted someone and given them that permission. The best place to look is in your group's Activity log. Usually that will provide the answers, or at least valuable clues. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Chronic:: Messages not being delivered.
Chris,
With the new one even /that/ limited choice has been removed. NoBut, is there a Junk or Spam folder in the webmail interface, and can you create a filter that moves a message to the INBOX? "Filter" here refers to a generic capability to recognize certain messages and take an action - not specifically a spam-related function. (I do have one IMAP address already that was foisted on me and I canNeither did I at first. It took a while to really "get" what it can do and how to work with it. IMAP is merely a means to let you access your INBOX (and other web folders) with the messages still on your provider's servers. You can then copy or move messages to folders that are local on your computer. Typically you can also set your application up to make a local cache of the messages at your provider, so that you can access them when working offline. As I said, a different way of looking at things. It is very useful if you happen to read your email from multiple computers, or even from your computer plus your phone (and/or tablet, and/or laptop). Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Messages for Moderation buttons have changed. Gripe
¿ªÔÆÌåÓýOn 8 Apr 2020 at 12:05, Frances wrote about :
Subject : Re: [GMF] Messages for Moderation b
>
> On Wed, Apr 8, 2020 at 02:52 PM, Tony Moody wrote:
>???? It used to be like: NUM for New User Moderated, and NS for Nonsubscriber.
> If you get a message from a non-member and your group is set to moderate non-member posts
> rather than reject them, the label when you go online is NM for non-member.
>
> Frances
>
> --
> GMF Wiki: (unofficial) Help for members (and would-be members) and group managers
> and
> Official Help
> _._,_._,_
Thanks Francis,
It used to be NUM for New User Moderated, now labeled NMM. ok.
It used to be NS for Non-Subscriber. To change my kneejerk/habit for myself I have put a sticky
on the screen NM = Non Member. And of course there is the tooltip saying Non-Member which
comes up after a small wait.?
The bigger problem
is that on the Pending screen, a message from a new member on
moderation has no label next to the Author to indicate status. I guess no tooltip either. (I think it
was NUM3 before.? )? So, to check, for each blank status i have to go to Members to find their
status. a lot of clicks for my old short attention span.
Tony
.
??
|
Re: Member is "Pending Approval" but there is nothing in "Pending"
#members
On Wed, Apr 8, 2020 at 03:28 PM, Jim Avera wrote:
This seems odd.? Someone applied to be a member of my group via the web, and as owner I got a "Subscription Approval Needed" email.?It is possible to unsubscribe while still in Pending. Perhaps this person wasn't willing to comply with whatever stipulations you may have placed in your Pending Subscription notice.? In Admin->Members the person shows up when the top drop-down is set to "Pending Approval" AND with the drop-down set to "Members". How can someone be both a member and not a member?Different email addresses? I clicked the "View Pending Member" link in the email and it said the person "Joined April 7" (yesterday). But I have done nothing to approve this person yet. I am the only Owner.At this point I suggest you check your activity log and see what you can glean from that. Hope this helps, Bruce |
Member is "Pending Approval" but there is nothing in "Pending"
#members
This seems odd.? Someone applied to be a member of my group via the web, and as owner I got a "Subscription Approval Needed" email.?
However nothing at all appears in Admin->Pending.? In Admin->Members the person shows up when the top drop-down is set to "Pending Approval" AND with the drop-down set to "Members".?? How can someone be both a member and not a member? I clicked the "View Pending Member" link in the email and it said the person "Joined April 7" (yesterday).?? But I have done nothing to approve this person yet.? I am the only Owner. |
Re: Messages for Moderation buttons have changed. Gripe
On Wed, Apr 8, 2020 at 02:52 PM, Tony Moody wrote:
It used to be like: NUM for New User Moderated, and NS for Nonsubscriber.If you get a message from a non-member and your group is set to moderate non-member posts rather than reject them, the label when you go online is NM for non-member. Frances ? -- GMF Wiki: (unofficial) Help for members (and would-be members) and group managers and Official Help |
Re: Messages for Moderation buttons have changed. Gripe
On Wed, Apr 8, 2020 at 01:52 PM, Tony Moody wrote:
NUM and NMM are too perilously close to stand for opposite status.They don't.? To be more consistent across the site, the word User was replaced with Member in many places, so it stands for the same thing. Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Chronic:: Messages not being delivered.
On Wed, Apr 8, 2020 at 06:45 AM, Shal Farley wrote:
It will help with the spam filtering if you can set up the filter on the provider's webmail interface. The messages moved from Spam to INBOX will then download by POP like any others.To quote Shakespeare... Aye, there's the rub.* With the "old" BT web interface (+ POP) the only available option was to have the Spam box on or off. With the new one even that limited choice has been removed. No safe senders list. :( I have no objections to IMAP per se; it's just that for consistency's sake I would have to do 3 other email addresses as well (tedious), with no certainty that it would actually provide a means of achieving what I want to achieve. I will revisit BT's "guidance" because I think I saw some suggestion that with IMAP some tinkering is possible, but if I read things correctly that tinkering is from the email client, and the vintage of Outlook that I am using doesn't have any obvious means to do it. (I do have one IMAP address already that was foisted on me and I can see nothing useful in there.) Chris. * Hamlet, Act 3 |
Messages for Moderation buttons have changed. Gripe
¿ªÔÆÌåÓýHallo All,
Groups.io have recently changed the the naming of parts and the way messages for moderation
are presented to us moderators. It used to be quite clear who was a new member and who was
a non member. Now it is not so clear and the nomenclature has changed.
??
( I'm flying a bit blind now because I do not have any messages to be moderated now. )
NUM and NMM are too perilously close to stand for opposite status.
Time is being wasted going back and forth to check Members.
Mistakes are being made.?
OK,
Tony
|
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