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Re: Claimed pending posts

 

On Fri, Nov 1, 2019 at 02:49 PM, Shal Farley wrote:
when we click the post and then click approve, the approve button greys out for a second then comes back and the posts are sitting in pending still.
That definitely should not happen. I've been able to approve, reject, or edit messages claimed by another mod in the past. I'm not sure whether what you're seeing is some kind of glitch, or a new bug. Try another browser, or have another mod try to approve the message.
This behavior, if accurately described, also makes me wonder if the group setting for "allow posts by non-members" was changed to disallow it while these messages were still in Pending. If so, you might be able to get them back out by changing the setting back just long enough to process them.

Just a thought,
Bruce


Re: Email addresses

 
Edited

So groups.io allows you to add additional email aliases to your account allowing any of them to post.
Yahoo did this as well, but allowed you to associate different aliases for delivery from different groups.
Apparently groups.io does not.
Where do I put feature requests for this (granted Yahoo's collapse probably puts that into late 2020 or 2021).
Note that using email filters does not work when you want to direct emails to different actual email accounts, e.g. to work, to home private, to gmail.

In the meantime, using multiple accounts, one per destination mailbox, subscribed as necessary, perhaps with one account for Admin of all groups, with all but moderator messages turned off for that account, is probably the best solution.? Makes for lots more groups.io accounts however, so maybe implementing the group.sendto.alias functionality is more desirable for the groups.io maintainers.

Regards,
Steven Deller


Re: Able to edit reject message heading?

 

Deborah - I also can't get it to work. I am thinking that it only works when replying from the web, is that correct Gerald?

If so, is there any way to make it work when replying from email?

Sally



Re: What is the best practice for Pending Subscription notices for a restricted group #membershipapplication #membernotices

 

When someone applies for membership through the group home page, they receive both the automatic confirmation and the Pendiing subscription notice. The receipt of those two messages occurs without the member or the moderator taking any action or responding to any message.
I thought that the Pending Subscription notice is not sent until after the user confirms their email address. But that doesn't match what I'm seeing.
For the purpose of these tests, I'm being both the prospective member and the moderator so that I can control the test.
You get an acceptance to Groups.io, but not to the specific group.

I agree it is confusing. I tested it to see if I could get in before I had approved my test email account in my group. I got that error message.
The new email address could not access the group. And I used the "send me a link to login" link since I hadn't done anything with that address before.

If you didn't approve the "person" i.e. the new email address, as a member, try to have them join again. I did it using the subscribe email address from the group homepage.
Since the "person" has an email address known to Groups.io, you probably won't get the intermediary email about joining Groups.io

But bottom line, they can't start posting or looking at your message archive until after you have approved them.

Frances


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Re: What is the best practice for Pending Subscription notices for a restricted group #membershipapplication #membernotices

 

Jesse,


I thought that the Pending Subscription notice is not sent until after the user confirms their email address. But that doesn't match what I'm seeing.

It differs based on whether the person uses the home page button or the email +subscribe command.

With the +subscribe command the confirmation is required first because the incoming +subscribe might be coming from a spammer or virus spewing messages to every address they've scraped from the web. So weeding those out first seems sensible.

With the home page button there's much more confidence that the action isn't being taken by a spammer or other robot, so the Pending Member notice is sent promptly to help move things along.

This has been debated a few times in beta, with some people more concerned about the apparent inconsistency, and others more concerned about not putting delays in the process.

Shal

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Re: Able to edit reject message heading?

 

From Juulz:?I am able to edit my rejected message subject. I actually liked the wording - I just added our group name, saved it and it stuck.

Able to edit it where/how? Saved it where? In the rejection message? It can be done when sending a message to the member, but then the original message is not included, and the footer gets added on. If you have figured out a way to do it, I would love to know. Thank you
I did create a couple rejection notices as per Shal, but the subject lines of those can't seem to be changed when sending the actual notice.
Thanks, Sally



Re: Email addresses

 

Or keep both addresses on the list, make both owners and set one to
No Email. That way you have a backup, alternate way to access the list,
just in case something happens to the other address. Also a good idea
to have at least one other person who is a co-owner.

Jonathan

On 11/1/2019 1:49 PM, Duane wrote:
On Fri, Nov 1, 2019 at 01:39 PM, Lawrence wrote:

I would like to split the different group topics to at least 2
different email addresses

On Groups.io an email address is an account.? You'd need to join some
groups using another email address, creating another account.? If you
own the groups, you can change that account to owner/moderator and
remove the original if you like.

Duane
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Re: Contacting Yahoo Groups to change member status #yahoo

 

On Fri, Nov 1, 2019 at 01:27 PM, Jan English-Lueck wrote:
we have 20 years of files they want to keep.
Files are relatively easy, download from YG, upload to GIO.? They'd all belong to you, but they'd be there.

Duane
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Re: Able to edit reject message heading?

 

Thank you Shal, that's a good workaround. One thing I noticed is it the message part can't just be left blank or it won't save. Unfortunately there is still no way to edit the subject to be able to include the original subject line but this is better than before. Thanks again for all your help!

One question - is there a way to change the subject which appears when
a message is rejected?
Yes.

In the Member Notices tab of your group's Settings page, create one or more of type "Rejected Message" - these become templates you can select from a drop-list to pre-fill that Rejection note.

But to the point, the Member Notice has a Subject field that is used for the outbound notice in place of the default Subject.

After you've selected one of the prepared notices you can edit the content of the Rejection box. I usually have a few prepared Notices to cover the most common reasons for rejecting a message. Those edits won't be sent, so I use that as a way to further customize the note to the case at hand.

It is a hidden and clumsy way to do it, and I've suggested (in beta) improving it so you can actually see / edit the Subject when working with the Rejection dialog, but it hasn't happened yet.

Shal


Re: Email addresses

 

On Fri, Nov 1, 2019 at 01:39 PM, Lawrence wrote:
I would like to split the different group topics to at least 2 different email addresses
On Groups.io an email address is an account.? You'd need to join some groups using another email address, creating another account.? If you own the groups, you can change that account to owner/moderator and remove the original if you like.

Duane
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Re: Claimed pending posts

 

Sheila,


When we try to approve them, they just stay in pending and now have 'claimed by Wanda' on the right of each post title.

The claim is established if a moderator edits a pending message, even if they subsequently cancel or complete the edit.

How do I unclaim the posts?

You don't need to. The claim is advisory - go ahead with the action you wanted.
when we click the post and then click approve, the approve button greys out for a second then comes back and the posts are sitting in pending still.

That definitely should not happen. I've been able to approve, reject, or edit messages claimed by another mod in the past. I'm not sure whether what you're seeing is some kind of glitch, or a new bug. Try another browser, or have another mod try to approve the message. If the problem persists report it to [email protected] - and be sure to give as much detail as possible, including what steps you've taken and what browser and OS you are using.
Looks like io are as difficult to contact with problems as Yahoo were!
?
Not even close, normally. As you might understand they're a bit swamped since Yahoo's surprise announcement.

Shal


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Re: Contacting Yahoo Groups to change member status #yahoo

 

Jan,

Can't help with a contact for Yahoo, but I would strongly recommend that if nothing else you archive your group and content using Personal Groupware Offline (personalgroupware.com). It's the only tool I've found that seems to reliably grab Y! content.?That will give you at least a local copy of your 20-years' worth of content. In the worst case - not being able to 'unlock' the Y! group, you would then have the option of re-posting/re-uploading the content to your groups.io; not trivial, perhaps, but so much better than nothing.

I've used the tool to archive a Y! group with around 1,600 members and 81,000 messages that I'm a 'normal' (i.e. not Mod or Owner) member of in case of issues around our transfer. It has a 28-day fully functional free trial period, but a license is cheap anyway.

Derek

Disclaimer: I have no connection with Personal Groupware other than as a satisfied and slightly relieved customer. Your Mileage May Vary.


Re: Email addresses

 

Why not just use a filter on your email program to direct the
messages from different groups into different folders. (i.e. a message
from this group will have the text string "[GMF]" in the subject, so I
have a filter that says if that string is present in the subject of a
message put it in a folder called "Groups.io Moderation". I have a few
other types of messages placed in that folder as well, all having to do
with moderating and running my Groups.io groups.)

Your email address is your account at Groups.io, so if you change
the email address used by your account it will change the delivery
address for all of the groups you are subscribed to, no matter which one
you thought you were changing it for. To do what I think you are
talking about you would need to join each list with a different address
and thus have 20 different accounts to keep track of. Much easier to
use just the one address and then have your mail program sort the
messages based on which group they are coming from.

Jonathan

On 11/1/2019 1:38 PM, Lawrence wrote:
I am in about 20 groups on Groups.io but all of them send the messages to a single email address of mine.

I would like to split the different group topics to at least 2 different email addresses, maybe more, and so fill different folders in my email program. So far I have been able to create another account with another email address but when I try to change the one for a particular group they all go there and I have not yet found out how to separate them.

I could do that on Yahoo and even have a separate email address for each group if I wanted to. I am hoping that I have missed something that should have been obvious to me. Any advice on that would be appreciated.

Lawrence


Re: Email addresses

 

Lawrence,?

My email (Apple Mail) does that for me - made rules in iCloud.
What email client are you using?

You could rejoin some groups with different email address, if you wish. Then cancel the subscriptions that are duplicates.

But then you lose the ability to see the activity of all your groups on one page - On the group site of one, go to Your Groups, Manage Your Subscriptions at the bottom of the list. Choose Feed.

Do you need to get every email from all of your subscriptions?
There is a neat way to use the Advance Subscriptions to just get the first email from any thread. When you get the email, if it interests you, click on follow. There are more options to manage the amount of email.
See?/static/help#subscription-options

Frances

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Re: Upload for Files are greyed out

 

On Fri, Nov 1, 2019 at 01:37 PM, lloyd lehrer wrote:
I am the owner of my group and have set files for all subscribers, but its greyed out for the main group. ?

The subgroups are not. What's wrong?
You're probably over quota on the main group.? Check /g/GroupManagersForum/wiki/Managing-Attachments%2C-Files-and-Photos

Duane
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Re: What is the best practice for Pending Subscription notices for a restricted group #membershipapplication #membernotices

 

On Fri, Nov 1, 2019 at 01:36 PM, Jesse Nahan wrote:
When someone applies for membership through the group home page, they receive both?the automatic confirmation and the Pendiing subscription notice.
They will only get the Confirmation Notice if they don't already have a Groups.io account.

Duane
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Re: Transferring Yahoo group after October 28

 

Larry,

On Nov 1, 2019, at 12:01 PM, Larry <n8lp@...> wrote:

I received a Yahoo Mail account, and I use it to log into all of my groups. There are no issues with the email address or password. I can log into the account. It's just that I have somehow lost my privileges.

I signed up for premium hone support to at least talk to a human, but they told me that the support is only for email, not Groups, so I cancelled it. It seems like I am in Limbo at the moment, and I doubt that there is anything that can be done about it. I will email Yahoo support, but I'm not holding out much hope.
Try sending another email to the -owner email address.
Tell them your story.
Ask them to contact you and/or promote you to Owner, or Moderator with "Invite and add members" and "Add, remove, and change moderator privileges" privileges.

Management > Manage Members
Click on the row with your email address (not the check box) to open the "Edit Member" window
Use the "Role" drop down menu to select "Owner" or "Moderator"
- If "Moderator" check the boxes next to "Invite and add members" AND "Add, remove, and change moderator privileges"
Scroll to the bottom and click "Save"


Re: Resizing photos?

 

On Fri, Nov 1, 2019 at 02:36 PM, e-mail lynne.mcmillan wrote:
Our group is only on the basic allowance for storage. I have no idea what would be a decent size to resize photos? in photo section so that they take up less space but are a reasonable size to see. Any suggestions?
Lynne -- I've found that downsizing photos to 1024px in the longest dimension is more than adequate for viewing online. Some groups use even smaller than that.

Those with a real need to share print-quality images should be encouraged to upload their photos to cloud storage (Google Drive or some such) and send a link instead.

Also, if I set it at strip attachments in emails will that just delete the attachment but let the post through?
Exactly right.

What I don't know is whether anything is added to the message body to notify anyone that it once contained an attachment and why it was removed. Probably not.

Regards,
Bruce


Email addresses

 

I am in about 20 groups on Groups.io but all of them send the messages to a single email address of mine.

I would like to split the different group topics to at least 2 different email addresses, maybe more, and so fill different folders in my email program. So far I have been able to create another account with another email address but when I try to change the one for a particular group they all go there and I have not yet found out how to separate them.

I could do that on Yahoo and even have a separate email address for each group if I wanted to. I am hoping that I have missed something that should have been obvious to me. Any advice on that would be appreciated.

Lawrence


Re: Transferring Yahoo group after October 28

 

PG Offline may be a solution