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Re: New group not functioning

 

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On 26/10/2019 12:50, Frances wrote:
Other suggestions in this page from GMF wiki -?

/g/GroupManagersForum/wiki/Not-Receiving-Messages
Checked all these posts, thanks for the lead, none of these are an issue.

Your posts are showing up here! A puzzle.
Are you emailing or going from the GMF group homepage?

Both, and tried another email client as well.

The messages DO get through to some level, as for example messages that need moderation (non-members etc.) go into the pending section. But, I CAN'T approve them, they just untick themselves, when I hit APPROVE. Replying to the moderation request doesn't do anything either.

They just never make it to circulation, no matter what.

* Orest



Re: New group not functioning

 

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On 26/10/2019 12:51, Chris Jones via Groups.Io wrote:
On Sat, Oct 26, 2019 at 05:47 PM, Orest Skrypuch wrote:
So clearly, there is something blocking message posts at a low system level. I wonder if an internal setting that is used to stop posts temporarily during the import process, got left on or something??
That would be an entirely logical conclusion. Time for an email to [email protected] I think.

Yes, I sent them an email yesterday, and bumped it again today. Haven't heard anything yet.

* Orest



using email only

 

Hi... we have an 1800 member YG group, low activity though, but existing since 2000, maybe 70,000 message or so. I've been looking around the messages here, some wiki articles, but lost the one that talks about how to use email (only) to send messages - post new topics and reply to a topic sent in an email (individual or digest).

What I remember seeing somewhere is that there was some "strange" email address to use, containing the group name, and bunches of numbers etc. - long email address. This is apparently the email integration feature. A lot of our members will want to continue to use email only so this is very important. I suppose if this receiving email address is long and strange it would still appear in one's email client to-field auto-fill easily enough, but if awkward we could perhaps create a more pleasant email address externally that forwards to the groups.io receiving address? E.g., external to groups.io, I could create an alias called messages@... and it would forward into groups.io for new topics. Not sure about responding to existing topics though.

Another person is pushing to have us move to a "fancy" system (Discourse) but using email only (etc.) is not clear from what I can see so far. (I know that's not your wheelhouse ;-))


Re: Erroneous "help" info (?)

 

On Sat, Oct 26, 2019 at 05:39 AM, Rich Janis wrote:
Is the Help info wrong
Mark has corrected the information on the Help page (but made a little typo while doing it.)? It's good enough to make it more clear.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions


Re: New group not functioning

 

I did try to reply to a message in the groups.io webview.

It said the reply was sent, but reply did not appear.

* Orest


Re: New group not functioning

 

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On 26/10/2019 12:46, David Grimm wrote:
Are you absolutely, positively sure that you are addressing the messages to the group? No mispellings, no extra punctuation, etc.?

Yes, posted to [email protected], not sure if the attachement will show here:

What happens when you reply to a previous message?

I have no received message to reply to. The several test messages I sent BEFORE the import, when it was still working, are deleted.

* Orest



Re: [email protected] isn't a member of my Yahoo group

 

On Sat, Oct 26, 2019 at 12:14 PM, Edward Borg wrote:
Someone in my Yahoo group?
What is step 4?
I already have a moderator in that group.
If you can't promote an existing group member to Moderator now, the obviously you won't be able to do it with the transfer agent later. That's why I'm suggesting that you find someone and try it. It's not going to hurt anything, and you can always change them back.

Bruce


Re: New group not functioning

 

On Sat, Oct 26, 2019 at 05:47 PM, Orest Skrypuch wrote:
So clearly, there is something blocking message posts at a low system level. I wonder if an internal setting that is used to stop posts temporarily during the import process, got left on or something??
That would be an entirely logical conclusion. Time for an email to [email protected] I think.

Chris


Re: New group not functioning

 

Other suggestions in this page from GMF wiki -?

/g/GroupManagersForum/wiki/Not-Receiving-Messages

Your posts are showing up here! A puzzle.
Are you emailing or going from the GMF group homepage??

Frances
--
FAQ on Moving from YahooGroups
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers


Re: Acceptance time frame for [email protected] account #transfer

 

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On Oct 26, 2019, at 12:45 PM, Bruce Bowman <bruce.bowman@...> wrote:

On Fri, Oct 25, 2019 at 08:50 PM, Diane wrote:
I have sent the invite a couple of times, but I am now seeing the red box on that page. I don¡¯t remember seeing that earlier. ?"Make sure you have sent an invite to your group for the user?[email protected]. We will send you an email once we've received and accepted an invite. If this message hasn't been updated within 6 hours of you sending your invite, please send another one. This notice will be updated when we have received your invite."?
Diane -- This suggests that your invitation to [email protected] did NOT go through. Return to the Yahoo invitation page, do a hard refresh (ctrl-F5), then try to send your invite again.?

Yahoo won¡¯t let me send the invite again, at least not now.
I don't understand this. Did you get the dreaded "an error occurred loading the content?" More information needed.

How long should it take for the invite to be accepted? ?I¡¯m sure they are backed up, so maybe this is normal?

Accepting the invite can take 2-3 days, but receiving it should be almost instantaneous (see?).


According to your transfer status, there is no record of your invite being sent at all. So you need to try again until the transfer status says "We have received your invite and will accept it soon..." (Note: it might help to refresh that page, too).



Hi Bruce,

Yes, it did - thanks! I resent the invite after I sent this message and now it says that it¡¯s been received. But I did get that message last week too. It took quite awhile to get past the Yahoo error message last night.

Hopefully you can see it now. I have no idea when my status changed from ¡°we received¡± to ¡°make sure to send¡±. When I did it a week ago, I expected to see it as a group member quickly and did not, so I sent it again, and it was then that I saw ¡°no need to resend¡± so I quietly apologized and sat on my hands.?

I should get an email saying it¡¯s been accepted?

Thanks again for your help.
Diane


Re: New group not functioning

 

Are you absolutely, positively sure that you are addressing the messages to the group? No mispellings, no extra punctuation, etc.? What happens when you reply to a previous message?

Dave


Re: Acceptance time frame for [email protected] account #transfer

 

On Oct 26, 2019, at 12:33 PM, Deborah Cohen <debcohen2@...> wrote:

I¡¯m confused. I gave the go-ahead to transfer my group Mon 10/21st and as of 11:25 AM, Sat 10/26th my group is on step 3, 101st in the queue. I don¡¯t get how your group can be 24 places ahead of me.

How do you even see the queue? I¡¯m still stuck on my invite being accepted and it¡¯s been since the 18th (I had to resubmit)

Diane


Re: New group not functioning

 

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Now, this is interesting.

I temporarily set the group to allow posts from non-members, and sent a message from an unsubscribed email address.

I got a message that moderation was required for that message, as you would expect.

I replied to the notice, which should release it, it didn't.

Went onto the PENDING page, it showed that test message, ticked it and selected APPROVE. That message unticked itself and remained in the list!

So clearly, there is something blocking message posts at a low system elve. I wonder if an internal setting that is used to stop posts temporarily during the import process, got left on or something??

* Orest



Re: New group not functioning

 

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On 26/10/2019 12:29, Chris Jones via Groups.Io wrote:
On Sat, Oct 26, 2019 at 05:19 PM, Orest Skrypuch wrote:
same thing, nothing happened.
Can you confirm that you are still the Group Owner; please don't assume, check!
YES, shown as the owner.

Assuming that you are still listed as the Owner have your attempts to post been from your own (registered) email address?
YES, from my original registered email address. (and others)

Now this is a very long shot; check your settings; under Spam Control make sure that Announcement Group is not checked. (As an Owner or Moderator this should not make any difference, but things seem to be getting desparate!)

Only the first item (restricted membership is checked), Annoucement Group is NOT checked. I did check all of these, save and then uncheck them again and resaved, just in case something is munged deep in the settings.

NO difference.

Thanks for the suggestions.

* Orest


Re: Acceptance time frame for [email protected] account #transfer

 

On Fri, Oct 25, 2019 at 08:50 PM, Diane wrote:
I have sent the invite a couple of times, but I am now seeing the red box on that page. I don¡¯t remember seeing that earlier. ?"Make sure you have sent an invite to your group for the user?[email protected]. We will send you an email once we've received and accepted an invite. If this message hasn't been updated within 6 hours of you sending your invite, please send another one. This notice will be updated when we have received your invite."?
Diane -- This suggests that your invitation to [email protected] did NOT go through. Return to the Yahoo invitation page, do a hard refresh (ctrl-F5), then try to send your invite again.?

Yahoo won¡¯t let me send the invite again, at least not now.
I don't understand this. Did you get the dreaded "an error occurred loading the content?" More information needed.

How long should it take for the invite to be accepted? ?I¡¯m sure they are backed up, so maybe this is normal?

Accepting the invite can take 2-3 days, but receiving it should be almost instantaneous (see?).


According to your transfer status, there is no record of your invite being sent at all. So you need to try again until the transfer status says "We have received your invite and will accept it soon..." (Note: it might help to refresh that page, too).

Hope this helps,
Bruce


Yahoo Group transfer update

 

Mark posted about an hour ago giving the latest information,

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions


Re: Acceptance time frame for [email protected] account #transfer

 

I¡¯m confused. I gave the go-ahead to transfer my group Mon 10/21st and as of 11:25 AM, Sat 10/26th my group is on step 3, 101st in the queue. I don¡¯t get how your group can be 24 places ahead of me.

Deborah


--
Deborah


Re: sticky messages only in the topic secction?

 

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?

Chris wrote:


Subscribers who work mainly or exclusively by email (and anecdotal evidence points to this being the widespread preference) won't have sticky topics permanently at the top of their Inboxes; they will either slide into oblivion off the bottom or simply be deleted.

?

This is certainly true. And of course this would?t even be practical for important messages as the ones I cited.


I certainly wouldn't argue against the topic being sticky in Messages view, but seriously doubt if it would greatly increase members' awareness of them, unless you have managed to get your members to work mainly or solely from the web UI.
(If you did, please tell me how because I might try to copy it!)

?

Hihi! No, I regret I haven?t found the trick to do so yet but I am working on it. And as far as the inclination for reading is concerned, even if they did work mainly from the web UI, I doubt many of them even read the sticky messages. Most members don?t even read the footers which are permanently included in mail messages. Biut nontheless: I write my guides and other texts for the few ones who read, most possibly ?I am an uncurable optimist¡­

Victoria



Chris


Re: New group not functioning

 

On Sat, Oct 26, 2019 at 05:19 PM, Orest Skrypuch wrote:
same thing, nothing happened.
Can you confirm that you are still the Group Owner; please don't assume, check!

Assuming that you are still listed as the Owner have your attempts to post been from your own (registered) email address?

Now this is a very long shot; check your settings; under Spam Control make sure that Announcement Group is not checked. (As an Owner or Moderator this should not make any difference, but things seem to be getting desparate!)

Chris


Re: New group not functioning

 

I tried posting to the group from a NON-subscribed email address, it was properly rejected, and got a rejection message back.

Just for some reason, valid posts are not getting in.

* Orest