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I have a member who "sent" one of those ("read the attached" type) mal-mails.?
I think his email account was hacked, or his contact list accessed and his sender address/account spoofed.
He thinks it was a hack of GIO (his account info) and whoever then sent the mal-mail to the group.

His account shows the original mal-mail msg was posted via email, not via the web GUI.?
Naturally, we don't have access to the original email (OR DO WE???) so that I could look at the header info.
Unrelated - He shows up 2x under members with 2 different addresses (*@infowest and *@gmail.)

*Q1. Is there a way someone can hack a members info to send mal-mail thru GIO?
*Q2. Looking at the 2 e-dresses -- am I in effect looking at two different users/accounts - that just happens to be the same person?
*Q3. Is there a way to get to the original posted email to try to track down who and how it came to GIO and members?

ANY other thing I haven't thought of to sort this out?

Thx
Ken

Hi All,

Thanks for the responses. Unfortunately, the other person I thought I had set up as an admin couldnt (when they set up an account just now) do anything so I cant have saved the setting when I set them up. Before contacting support.io I thought I would just try to log in under the account I thought that was deleted after combining the two...that account was still active so I was able to log back in using those credentials and make my second account an owner and also making the other person an owner and have checked to make sure I saved the options ..so looks like all OK. Thanks for helping out.

John

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On Wed, Sep 11, 2019 at 05:26 AM, John Eyles wrote:

Sorry for the convoluted email and hope you can understand what has happened and give me a way forward.

John -- As Duane stated, your only option at this point is to ask your co-owner to promote you back to owner. This is done by having him open your subscriber record (Admin>Members) and change the Role field using the pull-down menu. Be sure he clicks on the Save button at the bottom of the page when done.

In the [unlikely] event that you don't have a member record, you're going to have to re-subscribe to the group first.

If this situation should arise again, be careful to merge your accounts the other way (i.e.: into the email address that owns your group).

Regards,
Bruce
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On Wed, Sep 11, 2019 at 09:44 AM, Barbara Jean Jasen wrote:

Looking at the members of one of my groups I notice a few have the notation nc by them indicating not confirmed.? OK so just what does that mean?

Those who are new to groups.io (i.e.: new accounts) have to respond to a "confirmation message" sent to their email address to ensure they actually want to receive groups.io emails and that the address they provided is correct. They?must?click on the link in that email to begin to receive any groups.io messages.

You can resend the confirmation email to those in NC status by reopening their subscriber record and clicking the "Send confirmation email" button at the bottom of the page.?Of course, if that message lands in their spam/junk email folder -- or the subscriber we're talking about is uber-conservative about clicking on links -- the whole thing becomes problematical.

See?/g/GroupManagersForum/wiki/Status-Badges-in-the-Members-List?and?/static/help#confirmemail?for details.?

Hope this helps,
Bruce
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Looking at the members of one of my groups I notice a few have the notation nc by them indicating not confirmed.? OK so just what does that mean?
Barbara Jean

On Wed, Sep 11, 2019 at 08:13 AM, ray_r.rm wrote:

In the Member list there is a "P" after his name.
It says, "can Post".
When I un-moderated him it appears that I checked the wrong box in posting.
What box should I have checked?

Ray -- If you want to disable a posting override, click the top radio button in the Posting Privileges section of his user record ("use group moderation setting"). Doing so should remove the "P" badge.

This doesn't, however, explain why you aren't receiving his posts. Did you check your own Email Delivery History as Duane suggested?

Hope this helps,
Bruce
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I get every other member post sent to my e-mail.
But not his.
In the Member list there is a "P" after his name.
It says, "can Post".
When I un-moderated him it appears that I checked the wrong box in posting.
What box should I have checked?
I don't know what the definition of each thing is.
Thanks,
Richard

On Wed, Sep 11, 2019 at 04:26 AM, John Eyles wrote:

I have emailed the only other member to ask them to add me as an admin but must be a way of getting ownership of the group back.

You've done what you can.? If you had been the only owner, the system should have refused to allow you to merge the accounts because that would have removed the only owner.? I can't verify that, but it should only fail if there's a bug in the system.

Duane
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Hi Team,

I am a member of a number of groups and moderator of one. A couple of days ago I set up a new group and was therefore the owner. Over the years I have 2 different emails registered on my groups which often meant I received duplicate emails. One of those addresses is just a re-direction service to the first. The redirection service email it turned out was the one I used to set up the new group. Once it was approved (yesterday)? I added another person to the group who I made an admin. Once we had agreed on a list of people to join I was set then to start adding people. But then I discovered that I couldn't send email from my mail client on my desktop because it was coming from my primary address and not the redirection one. So, I thought I would try to fix all of that and hopefully resolve the duplicate emails. I tried adding my primary as an alias but the system reported it was already there? so then I found I could merge the two accounts and one would be deleted...so I went down that track only to discover I was now no longer the owner of the group I had just set up. I have emailed the only other member to ask them to add me as an admin but must be a way of getting ownership of the group back.

Sorry for the convoluted email and hope you can understand what has happened and give me a way forward.

John

On Tue, Sep 10, 2019 at 08:21 PM, dave w wrote:

When in some random instance I wanted to check the group 'record' of what has been emailed (Emailed Photos), I find the my pics have been attributed another member, who has only replied to my 'posts'.

Dave -- This is not a bug.?

This behavior has been discussed often, most recently here:?/g/GroupManagersForum/topic/32524744#17760 .?It often happens if the person quotes your original message without removing the photo. That being so, the Emailed Photos folder should contain both your original photo and the duplicate.

Groups.io has no way to determine whether something attached to?any?incoming message is accidental or intentional (even a duplicate can be intentional). Short of asking your subscribers to use more discretion when quoting/replying, there is currently no way to keep this from happening.?

Regards,
Bruce
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Hi team,

Only recently have I been actively posting (by Group posts only) a few pics of my hobby activities.
**NB not related to YG transfers**

When in some random instance I wanted to check the group 'record' of what has been emailed (Emailed Photos), I find the my pics have been attributed another member, who has only replied to my 'posts'.
I'm not sure that is desirable in any sense (ie he may not want to be associated with my work ;-) ) but also from an obvious point- were I not Owner/Admin I couldn't do anything about correction (should I want to).
A bug? I see no previous IOG specific correspondence on this,
davew

On Tue, Sep 10, 2019 at 04:48 PM, Nancy C wrote:

If a member who still is with a group, but is not longer a moderator, could he/she still delete the files she has uploaded, even though no longer a moderator?

Permissions are set to moderator upload only.

I just checked this out (moderator upload, subscribers view) and the answer is no.? I could still see the trashcan, but when I tried to delete it, I was told I didn't have permission (as a former moderator.)? When I saw the trashcan, I was concerned, but luckily it was a false alarm.? However, the account that uploaded it still "owned" the file, so I think that's why the trashcan showed up.

Duane
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If a member who still is with a group, but is not longer a moderator, could he/she still delete the files she has uploaded, even though no longer a moderator?

Permissions are set to moderator upload only.

Thanks

Nancy C
ECIR Group

On Tue, Sep 10, 2019 at 12:39 PM, ray_r.rm wrote:

What can I do to see every post via my e-mail.

If you're set to Individual Emails, you should be getting them when they post to the group.? Have you checked your Bounce history?

Duane
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A troublesome member, ex moderated but now not moderated is posting messages that I do not get via my e-mail.
I usually read the massages via my e-mail.
I can go for some time without seeing what he has posted until I scroll through various Topics
I want to see every post he makes via my e-mail, just like every other member.
The setting is the second one down, Override, not moderated

What can I do to see every post via my e-mail.

Thanks,

Richard