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Re: Displaying all members
On Fri, Sep 13, 2019 at 09:49 AM, Michael J. Oghia wrote:
Now it's made it so that only 20 addresses appear on each page.You can change how many items are shown per page.? Click on your name at the upper right corner of a page, then select Account from the drop down.? On the Account page, select Preferences from the left menu.? Scroll down to the Items Per Page setting to see what it is and/or change it.? You'll probably find that yours is set to 20, but you can also choose 50, 100, or Infinite Scroll.? Be aware that Infinite Scroll doesn't work on all pages, resulting in seeing only 20 items.? (I know this happens in databases, so I tend to leave mine set for 50 items.)? Be sure to go to the bottom of the page and click Update Preferences if you make a change. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Out of Order Emails
#bug
Nick, Emails are being delayed, sometimes by several hours. Often times they are delivered to some people quickly, and others slowly. Often I will get a reply to a thread before the original email ever hits my inbox. This is most likely caused by some members' email service using as an anti-spam technique. Another thing we've seen is some services throttling delivery from Groups.io, but as far as I know those have resulted in bounced messages rather than delayed ones. This is happening to the @TosaSpokesmen group - I don't know if its unique to our group or if it happens to everyone. I suspect it is unique to members using specific email services, and not to the group(s) they are in. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Messages to +owner being wrongly routed to the whole group
Chris, What Peter didn't say is that this problem seems only to afflict () account holders with email addresses, ... ? So until some better solution is in place, it seems that an immediate triage would be for owners of an unmoderated group to put all subscribers on moderation.
This way their errant messages to +owner and etc. will be caught in the Pending list rather than sent out to all the users.
That's not too hard to do. In the Members list use the Search box to find all btinternet subscriptions, checkmark them all (with the box next to Display Name), then select Change Moderation in the Actions menu. In the pop-up Set Moderation Status dialog select Override: moderated then click the Change button. Repeat if there is more than one page of search result.
No, there wouldn't be. Those would have been logged as "Non-member ... attempted to send message ... via email" instead. And
ironically
the would-be member would have received back the bounce message that their message was rejected because they are not a member. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Out of Order Emails
#bug
This has been going on for a little while, but it seems to be getting worse over time.
Emails are being delayed, sometimes by several hours. Often times they are delivered to some people quickly, and others slowly. Often I will get a reply to a thread before the original email ever hits my inbox. This is happening to the @TosaSpokesmen group - I don't know if its unique to our group or if it happens to everyone. |
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Re: Messages to +owner being wrongly routed to the whole group
On Fri, Sep 13, 2019 at 06:29 AM, Peter Martinez wrote:
It looks like the bug is that an internet on-route server is interpreting the + sign as the end of the "user" part of the email address.If that's the case, then that service isn't following RFC 2821, which says: "Consequently, and due to a long history of problems when intermediate hosts have attempted to optimize transport by modifying them, the local-part MUST be interpreted and assigned semantics only by the host specified in the domain part of the address." No one from Groups.io management is on this group.? If you'd like to make a suggestion, you can do that on the group.? I'm not sure how much traction it would get since it's not really a groups.io problem. ? Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Facebook Page Integration Stopped working
Unfortunately for those that use them, FB integrations aren't working due to a change they've made:
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: bouncing, forgot password
#bouncedemails
On Thu, Sep 12, 2019 at 02:23 PM, Su wrote:
What is the best way to resolve the problem of her not receiving emails?Assuming you exhaust your efforts to get her current mail provider to accept groups.io messages.... If you have a Premium group, you can change her email address for her. Just open her record in the Member List and make the change. If you don't have a Premium group, you can gain Premium features for a month by paying $10. Failing that: 1) Open her old user record. 2) Delete it. 3) Have her resubscribe to the group using another email address (i.e.: send a blank email to [email protected]. 4) Have her create a new login password...and write it down this time. This will mostly achieve the same objective as "changing her email address"...at least for your group. The only downside is that she will lose "ownership" of previous posts and uploads. Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: bouncing, forgot password
#bouncedemails
Su, 1. Is it possible to forward her a bounced email as she requests? You can't get the whole bounced email, but following Frances' advice you can get what they probably need: the Reason given by the member's email service when it rejected ("bounced") a recent message. 2. What is the best way to resolve the problem of her not receiving emails? If the problem is recurring bouncing, she needs to get her email service's cooperation to resolve whatever problem is causing them to reject group messages. Sometimes it is a matter of getting them recognize that Groups.io is a legit email list service and remove the rate limiting or other blocks they put in the path of "unknown" email sources. Either that, or get another email service. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: bouncing, forgot password
#bouncedemails
Hi Su,
Did you check out the wiki page on bouncing? /g/GroupManagersForum/wiki/dealing-with-bouncing Frances -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Re: A member has found a way to not copy me, Owner
Richard, As Leeni said all the answers are NO. I'm skeptical, in both cases. So I changed the setting to the first selection, Use Group Moderation setting. Irrelevant to this concern. I've only partially completed the wiki page on Message Moderation, but the section on Member and Integration controls (paragraph under the bullet list) may help. If not, ask for clarification. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: renamed my main group, now I cant get to it, or sub-group via drop-down "Your Groups", top left
#groupname
Leadership Team,
?
I think I did the same thing -- renamed my group.? And now I can't access it under either name.? ?
There are a couple possibilities. One is that the page you're using to access it is in your browser cache with the old link in it. Ctrl+F5 should fix that (if it is a Groups.io page, and not something placed on an external web site using code from the Promote page or otherwise).
?
The other applies only if you changed the subdomain name (to the right of the @ sign) of a group with subgroups. In this case it can take a while for that change to propagate through the DNS network to reach your browser.
?
?
Hoping you're right and it will come back tomorrow after admin approves the name change.?? ?
I don't think there's any Groups.io approval required for name changes. Only group creation.
But the weird thing is that my yahoo calendar and iCal on iPhone are still showing me the group's calendar entries (though the times are off on full-day entries).? So that gives me hope that the group will come back. ?
Those calendars probably don't update immediately. You may need to re-connect them, I don't think there's a mechanism for them to automatically learn about a group address (name) change.
?
Shal
-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Calendar
#calendar
#bug
#integration
Leadership Team, My all day calendar entries are showing up on other platforms as 10am the day before, carrying over into 10am the correct day.? Mark has reported relating to the export of all day events. The interpretation of time zone information in the ICS format used may be inconsistent. This one in particular sounds similar to your issue:
[] In any case, bug reports go to [email protected], in GMF we can only offer advice and shared experience. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Database secured to Moderators and Owners
Hello all,
I think this can be done. I just want to make sure before doing it. In the group I am Co-Owner, we are trying to come up with a way within Groups.io to keep a running list of the persons that insist upon deleting spam without moving it first to their inbox. We want to have a listing, along with how many times this has been done. I think, but want to find out for sure that it could be a database that would have access only to moderators and Owners. I Thank everyone in advance for their input. Doug |
Duane
Shal Farley
Nick Schweitzer
dleese
Bruce
Frances
Douglas Swearingen