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Over-quoting versus under-quoting
On 8/27/2019 2:57 AM, Epicatt2 wrote:
On Tue, Aug 27, 2019 at 03:28 AM, Chris Jones wrote:I think the "over-quoting/piggybacking" controversy and the under-quoting policy is one of those things of personal preference like top posting versus bottom posting.? A lot of the groups I am in and some I own or moderate seem to think that "no quoting" of a message is a great thing to do and so the reader has no clue what they are talking about or even who they are talking to!? There needs to be at least enough quoting to let the reader know what the comment is about or in reference to.? You might be surprised to read all of the messages posted to a forum that are simply the responder's comment without any indication of what it is about!?? My personal preference to to be over-quoted.? When that is paired with top posting it means I do not have to read the entire thread (but can if I want) but have the option to do so.? There does need to be a balance and I do not see that.? In fact, I see very little moderator coaxing to strike a balance.? There seems to be more of a tendency to chastise those that over-quote but no mention is made to those that under-quote or do not quote at all.? That paired with thread hijacking often makes it impossible to even know what the responder is talking about!Looking at this thread in its entirety I find myself reminded that== == Thank you. Jim Pruitt |
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Re: Custom Direct Add message
#addmembers
#messages
Casey,
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Not being able to edit the canned Groups.io Direct Add message is problematic at best in an Enterprise or Open Source environment. ?
You should be able to edit an included part of it on the Direct Add page and/or in the Member Notices tab of your group's Settings page.
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When I attempt to directly add someone to a subgroup, I must add them to the main, and they see that they were subscribed to list that they didn't ask for.? ?
I believe that if you Direct Add them directly to the subgroup they will be automatically added to the primary group, and the primary group's notice will be suppressed. It has been over a year since I tried this though, and that was in a Premium group, not Enterprise, so you may want to try a test case before trying this on any "real" members. It may require that you (temporarily) mark the Welcome and Direct Add notices of your primary group as "inactive".
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We also need to be able to effectively remind them that?Community Members who are not subscribed to individual mailing lists could/will experience moderation of their posts. ?
You can remind them in your group's Home page description, Guidelines, a pinned Topic, a sticky-wiki, or a recurring event notification.
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Shal
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-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Custom Direct Add message
#addmembers
#messages
On Tue, Aug 27, 2019 at 11:11 AM, Casey Cain wrote:
This is a critical flaw in the Groups.io platform and something needs to give.No one from Groups.io management is on this group.? If you have suggestions, such as this, you'll need to join the where it might be seen by management.? I believe there are threads over there about this very thing.? BTW, I don't think it's that critical or there wouldn't be as many groups here as there are. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Custom Direct Add message
#addmembers
#messages
Not being able to edit the canned Groups.io Direct Add message is problematic at best in an Enterprise or Open Source environment.? Most users do not know, understand or care to be required to be subscribed to a "main" mailing list in order to subscribe to another.? Because we can not edit the canned message, we can not effectively communicate that with new members of our community.?
When I attempt to directly add someone to a subgroup, I must add them to the main, and they see that they were subscribed to list that they didn't ask for.? They unsubscribe and then wonder why they are not getting the email from the subgroup that they did request. This is a critical flaw in the Groups.io platform and something needs to give. Either we need the ability to individually subscribe members to subgroups without them being a member of the default group, or we need the ability to edit the canned message to reflect that they are being added to a subgroup and the "main" list because it is required to be subscribed to any of the domain mailing lists.? We also need to be able to effectively remind them that?Community Members who are not subscribed to individual mailing lists could/will experience moderation of their posts. Regards, Casey Cain Technical Program Manager The Linux Foundation |
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Re: How do I make a member a moderator or co-owner
Barbara Jean,
Here is how. There is also a cautionary note in the wiki page. That being said, there are advantages with having a second person in case something happens to the sole owner. /g/GroupManagersForum/wiki/Promotion%2C-Status-or-Permissions-Change-to-Moderator-or-Owner Frances -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Re: Thread hijacking
One thing I've discovered is that if the subject line in a reply to a topic is corrected (for a typo, etc.) after the orignal post has been approved, then changing even one character in the subjec tline of the reply causes the reply to become a new thread.
This has the effect of splitting a topic into more than one thread even if it were meant to be the same topic. And in that case it then needs to be merged with the original post to keep the info together. Just FWIW . . . Paul M. == |
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Re: Thread hijacking
I don't think removing the subject and typing in a new out would work. That I would think would still link to the old messages in the thread, right? I don't want to take that risk. Plus you would have to remove all of the material in the message before writing a new one. Just start a new message, it's much easier.
toggle quoted message
Show quoted text
Sarah Alawami, owner of TFFP. [excessive multiline sig and solicitation trimmed by moderator] On 27 Aug 2019, at 7:00, Barb M wrote:
I like the tone of Kathleen's message as well as the fact that it's sent to the whole group. I understand the strategy of asking for suggestions, but in this case I might try to simply explain how to fix it: "If you delete out the old subject line and type in your new subject before sending, that would be very helpful!" If THAT doesn't work, then sending a private message to an individual sender would be my step 2. Barb |
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Re: Hiding files from other than moderators
#question
We would like to restrict access to our ACTIVATION files to only select individuals.If you put your owners and mods in a subgroup, could that subgroup have access to a separate set of subgroup files? Dano |
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Re: Thread hijacking
I like the tone of Kathleen's message as well as the fact that it's sent to the whole group. I understand the strategy of asking for suggestions, but in this case I might try to simply explain how to fix it: "If you delete out the old subject line and type in your new subject before sending, that would be very helpful!" If THAT doesn't work, then sending a private message to an individual sender would be my step 2.
Barb |
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Re: Thread hijacking
On Tue, Aug 27, 2019 at 03:28 AM, Chris Jones wrote:
== == Bruce, not wanting to hijack this thread I'll have to agree with Chris that the over-quoting/piggybacking thingy is surely right up there with hijacking a thread. And a gently worded member notice which would ride somewhere between yours and Kathleen's should be the most effecive. Kathleen's suggestion for explaining to a member (or to the membership) what's wrong and why, plus how not doing that can make the info on one's group more accessible to other members who are wanting to learn about the topic. - - Paul M. CostaRicaLiving https: //groups.io/g/CostaRicaLiving == |
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Re: Thread hijacking
On Mon, Aug 26, 2019 at 08:00 PM, Bruce Bowman wrote:
Do?not?the "reply" function of your email client to start a new topic.Bruce... a trivial point but I think there is a "use" missing from the above. Looking at this thread in its entirety I find myself reminded that over-quoting is another widespread problem. Chris |
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Re: #email [privacy and sharing addresses]
#email
Lisa,
However, from time to time a member WANTS other people to contact themWhat Duane said. Another popular cheat is: user(at)example.com Also, those members replying online via the "Reply" link below the message can then click the silver Private button over to the right. This will change that one reply into "Reply to Sender". This works without the need to expose the original sender's email address. Checking the BCC Me box is recommended, as otherwise the person making the reply will have no record of what they sent. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Hiding files from other than moderators
#question
On Mon, Aug 26, 2019 at 09:21 PM, Kidd AtHeart wrote:
We would like to restrict access to our ACTIVATION files to only select individuals.? Owner or moderator access levels would work for us. No need for further breakdown.Go to Admin>Settings>Files>Permissions and select "Subscribers cannot view, Moderators can upload" from the pull-down menu. Be sure to scroll down and click the Update Group button to save your changes. Please note, however, that whatever you choose here applies equally to all of the files in your group. There is currently no way to set access permissions on a folder-by-folder basis. ? Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: A group member asked this question.
Barbara Jean,
I took this one first, as it implies that she is looking at her Account page (clicked on Account from the menu under her name, in the upper right corner. The Export My Account button requests that Groups.io prepare a Zip file (compressed archive) of her contributions - to your group and/or any other groups she's a member of. That would include any message posts as well as uploaded photos, files and other content. It is part of Groups.io's commitment to openness as well as fulfilling a requirement of Europes GDPR regulation (that requires companies which retain personal information to make that information available to the person). As a group owner/moderator you have access (via a tab on the Settings page) to a similar function to export the entire content of the group.
She certainly has - witness access to her Account page. That may or may not include having subscribed to your group though - depending upon exactly what actions she took.
While at her Account page, she should make note of the left-hand column. As with the sections of a group, her Account also is organized into sections. The place for her name, photo, etc. is in the Identity section. There she'll find a list of her profiles - the first is her Account Profile and any information she puts in it becomes the default information put into a group profile when she joins a group. Following her Account Profile is a list of her profiles as they appear (if she allows them to appear) in her various group subscriptions. It is perfectly possible for her to show different profile information (Photo, Display Name, bio, Location, and Website) to different groups. She might want to differentiate the information she shows in hobby groups versus classmate groups versus general interest groups, for example. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Group features
Barbara Jean,
?
OK, I am new to the io groups, currently in the process of moving my yahoo groups to io.? GMF's wiki has some pages of interest when moving from Yahoo Groups. One is our collection of notes regarding the Easy Group Transfer, another is information about using Direct Add to bring in member email addresses, and a third is about Inviting members.
When would one use the hashtag feature?? One aspect of hashtags, and in particular the Hashtag page in the navigation list (the left-hand column) is that they are a way to make a collection of messages for easy reference. Click on a Hashtag on that page and it brings up a search result with all of the messages that have that hashtag in the Subject line. So that works best when there are some specific recurring topics in the group.
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Another aspect of hashtags, that goes hand-in-hand with the first, is that members can choose to follow a hashtag, or to mute it, as a way of controlling which email messages they want to receive by email. Being able to mute a hashtag or a topic is an individual member's choice, as is using the Advanced Preferences section of their subscription to follow only certain topics rather than receive all group messages.
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A third aspect of hashtags is that they offer options to control the behavior of topics. This aspect, defining options for a hashtag is open only to moderators, one of the options is whether members can then use the hashtag, or only moderators.
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When do you use the Wiki feature.? You've seen GMF's usage as a kind of reference work, containing pages such as those linked above. That's the general idea, but it doesn't have to be technical information - it can be a place to consolidate any kind of information that is of recurring interest to group members. Because the pages are easily edited (same editing tools as Groups.io's New Topic or Reply features) a wiki page is easier to keep up to date than a text file or document stored in the Files section.
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Are these limited to the group moderator or available for the group members to use. That's up to the group management (owners/moderators). The Settings page sets some overall limits, and the individual features have some control options as well.
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Shal
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-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Member not showing in Member Directory
¿ªÔÆÌåÓýThey will need to go to their account in the upper right hand corner, click on Identity, then click "Edit" to the right of their Account Profile.? Scroll down to "Profile Privacy" and make sure to select "Other members of your groups" instead
of "Only group owners and moderators".? This should make their profile show up in the Member Directory.
Scott
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Every Dream Matters... Every Gift Counts
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Re: #question [about reposting messages]
#question
It still won't repost after changing the setting to 1 day. ?That was a good idea, though. ?I thought it might work. ?But sadly it didn't.
Scott --
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Every Dream Matters... Every Gift Counts
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Re: Hiding files from other than moderators
#question
Kidd AtHeart
Our group is basically an Emergency Management Group.? We activate to support area hospitals/large nursing homes in the event of a hurricane, disaster, etc.? We activate as requred to provide emergency communications via our 2-meter communications network.? With that background ......
We would like to restrict access to our ACTIVATION files to only select individuals.? Owner or moderator access levels would work for us. No need for further breakdown. Groups.io is working great for us.? Would like to keep all actions within G.i. Thank you Bobby N5VCU |
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