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Re: Member can only post from site - something about her address?

 

On Mon, Oct 7, 2024 at 09:19 AM, ~*~WillowRaven~*~ wrote:
How long has this person been experiencing being blocked?
If someone didn't respond when they were required to reverify, they wouldn't receive any email either, not just stopped from sending.
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It would be useful if the owner checked:
- the person's account - In Admin, Members.?

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What does the activity history say, the email delivery history?
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-Clarify whether that the member receives email from the group and to that address

- Clarify whether the member can log into the group (perhaps using Email Me A Link To Log In).
- When they are logged in, ask them to check their own subscription - their settings, their delivery history.

- I think the owner said that the member can send messages to the group from the group homepage. And that the problem is sending to the group from their email.
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- Ask them what email program the member is using. What device, etc. What email service.?
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Frances
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Help available from Groups.io help and GMF wiki.

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Re: Member can only post from site - something about her address?

 

On Mon, Oct 7, 2024 at 09:19 AM, ~*~WillowRaven~*~ wrote:
...if they are continuing to be blocked from posting (etc), is it possible they had/have one of those addresses that needed to be verified earlier this year...
Such an account would not be receiving emails.
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Regards,
Bruce
Re: Member can only post from site - something about her address?

 

I know this may be a longshot, however ..... above and beyond it saying to add a subject line, if they are continuing to be blocked from posting (etc), is it possible they had/have one of those addresses that needed to be verified earlier this year and they didn't (for whatever reason) so the end result is that that particular email address is blocked from current/future activity?? How long has this person been experiencing being blocked?


~Chelle in OKC
"This is my simple religion. There is no need for temples; no need for complicated philosophy. Our own brain, our own heart is our temple; the philosophy is kindness."
~Dalai Lama
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[Overquote trimmed by Moderator]
Re: Member can only post from site - something about her address?

 

The error message says that her message is missing a subject. "Please include a subject and send again."
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Why doesn't she try that to see if it solves her problem?
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Frances
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Help available from Groups.io help and GMF wiki.

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Member can only post from site - something about her address?

 

¿ªÔÆÌåÓý

How do I help this member - ?she can NOT post to the group. ?She can get messages from the group. ?She can¡¯t?

Something strange has happened, and it¡¯s not going away. ?I am blocked from posting in the group. ?Not sure what to do about it. Subscribe using a different email address?
Here is a message I get.?
image0.png
Magda


I¡¯ll try, but I couldn¡¯t log into the group either. ?It has blocked me consistently for a few days with different excuses. ??I¡¯m wondering if it¡¯s censoring me re Middle East conflict.?
Magda


I receive the massages from the group with no problem. ?I just can¡¯t reply or post. ?
Let¡¯s see if we ?it posts ?
Magda

*

Thank you!!!
Becky?
Owner/manager of [email protected]
Re: Adding a group to my subscription

 

Hi Penny, you have to join the group in order to add a tear subscription.

On Sep 28, 2024, at 12:52?PM, Penny Leder <penny.leder.aka.smith@...> wrote:

I am on groups.io for Nordhavn Dreamers
I don¡¯t know how to add American Tug Owners CB in my subscription¡ª I was allowed access by the moderator
Any suggestions how to add that group??
Thanks

Mod's note: Created a new subject line. The original was piggybacked on the discussion about the Groups anniversary.
Re: Is there a menu option called "All Topics"? One Member claims his menu has it in place of New Topic.

 

On Fri, Oct 4, 2024 at 12:31 PM, Jeannette Bellerose wrote:
Alternatively, when at the groups.io/topics page, your member could click on "Your Groups", the menu item right above "Topics". From there, they'll be able to choose your group.
In addition, from the site overview page, /groups, you can just click on the group name and be taken directly to the Topics page for that group.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Re: Renewing a Member

 

On Fri, Oct 4, 2024 at 07:29 PM, Ruth Daniels wrote:
I'm glad we have the Past Members filter, but don't see how I can use it to reinstate a member.
Currently you cannot do that although that facility has been requested before.

Do I need to manually add them in again???
Yes. Or they can try and subscribe and you can approve that (assuming you have restricted membership).
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Regards
Andy
Renewing a Member

 

I'm glad we have the Past Members filter, but don't see how I can use it to reinstate a member. Do I need to manually add them in again???
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Ruth D
Admin of Premium Group
Re: Is there a menu option called "All Topics"? One Member claims his menu has it in place of New Topic.

 

On Fri, Oct 4, 2024 at 11:07 AM, Bruce Bowman wrote:
He's probably at /topics?
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Thank you, Bruce. I'm embarrassed to admit I didn't even know that was available. Another 5 years of membership and I might get there... ;)

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...and provide the actual URL of your group's messages page.?
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Alternatively, when at the groups.io/topics page, your member could click on "Your Groups", the menu item right above "Topics". From there, they'll be able to choose your group. Once there, they'll see the left hand side menu with both "Messages" and "New Topic".?
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Jeannette B.
Re: Is there a menu option called "All Topics"? One Member claims his menu has it in place of New Topic.

 

On Thu, Oct 3, 2024 at 11:30 PM, S. Kalyanasundaram wrote:
This member says he is not able to introduce a New Topic, even though he has posting privileges.
He's probably at /topics?
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This displays all the topics in the all groups he's a member of; if he's subscribed to only one group (yours), it may look similar and perhaps lead to confusion.
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You'll likely have to do some hand-holding and provide the actual URL of your group's messages page.?
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Regards,
Bruce
Re: Is there a menu option called "All Topics"? One Member claims his menu has it in place of New Topic.

 

On Thu, Oct 3, 2024 at 11:30 PM, S. Kalyanasundaram wrote:
Topic says it all. This member says he is not able to introduce a New Topic, even though he has posting privileges.
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Is it in English or in another language? If the latter, it could be a translation issue. A screenshot showing the left side menu, as Frances suggests, would be useful. Or, if the member doesn¡¯t know how to do that, maybe you could ask them to list the items in that menu. Also, you can tell them that the icon for it is a square with a pencil coming from the top right corner.
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Jeannette B.
Re: Is there a menu option called "All Topics"? One Member claims his menu has it in place of New Topic.

 

I don't see it on the app (Apple) or on the website.?
Ask your member to send you (or us) a screenshot.
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Frances
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Help available from Groups.io help and GMF wiki.

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Is there a menu option called "All Topics"? One Member claims his menu has it in place of New Topic.

 

Topic says it all. This member says he is not able to introduce a New Topic, even though he has posting privileges.
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Re: about special notices

 

No, that's something they'd have to do in their email program when replying.? I don't think there's anything Groups.io can do about.? Maybe if the reply were made online, but that would be a minority on most groups.? To be clear though, it's NOT actually sent as a Special Notice unless it's sent by an admin of the group.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
about special notices

 

Is there a mechanism to stop ordinary members from replying to a special notice with the [special notice] prefixed still attached, or adding it themselves?

If not, I may suggest it in the <beta> group

groetjes/?is, Ronaldo
Re: Members of Subgroup have to be members of primary (parent ) group

 

have sorted this one thankyou - I was mistaken and the person is infact a member of the maingroup - barry
Re: Members of Subgroup have to be members of primary (parent ) group

 

On Thu, Oct 3, 2024 at 06:39 AM, Jeremy Harrison wrote:
as main and sub-group moderatorships should be the same
Not necessarily.? However, any owner on the main groups is automatically able to see activity on the subgroup and moderators can be given that permission.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Re: Members of Subgroup have to be members of primary (parent ) group

 

On Wed, Oct 2, 2024 at 09:27 PM, Bruce Bowman wrote:
On Wed, Oct 2, 2024 at 01:02 PM, Barry wrote:
I have at least one member of my subgroup who is not a member of the primary (parent) group.
This seems unlikely. When someone is approved for a subgroup they are automatically added to the main group. A person can, however, have a different Display Name in the subgroup vs the main group. You need to look for a matching email address, not rely on other data elements.
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Regards,
Bruce
An issue I raised a while back is that someone can join a sub-group (by invitation or approval of sub-group moderator), and hence a main group, without any awareness by the main group moderatorship (through approval or main group activity log).
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IIRC, the consensus was that this wasn't seen as a problem, as main and sub-group moderatorships should be the same.
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Jeremy
Re: Members of Subgroup have to be members of primary (parent ) group

 

I believe it's possible to have the mail delivery set to No Mail for the main group and an active delivery option set for the subroup.

But AFAIK, there isn't a way to have a member on a subgroup who's not a member of the main group.? (If there were, I'd prganize my groups and subgroups differently than I do now.)

From: "Bruce Bowman" <bowman46118@...>
To: "GroupManagersForum" <[email protected]>
Sent: Wednesday, October 2, 2024 4:27:40 PM
Subject: Re: [GMF] Members of Subgroup have to be members of primary (parent ) group
On Wed, Oct 2, 2024 at 01:02 PM, Barry wrote:
I have at least one member of my subgroup who is not a member of the primary (parent) group.
This seems unlikely. When someone is approved for a subgroup they are automatically added to the main group. A person can, however, have a different Display Name in the subgroup vs the main group. You need to look for a matching email address, not rely on other data elements.
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Regards,
Bruce
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