On Mon, Oct 7, 2024 at 09:19 AM, ~*~WillowRaven~*~ wrote:
How long has this person been experiencing being blocked?
If someone didn't respond when they were required to reverify, they wouldn't receive any email either, not just stopped from sending.
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It would be useful if the owner checked:
- the person's account - In Admin, Members.?
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What does the activity history say, the email delivery history?
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-Clarify whether that the member receives email from the group and to that address
- Clarify whether the member can log into the group (perhaps using Email Me A Link To Log In).
- When they are logged in, ask them to check their own subscription - their settings, their delivery history.
- I think the owner said that the member can send messages to the group from the group homepage. And that the problem is sending to the group from their email.
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- Ask them what email program the member is using. What device, etc. What email service.?
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Frances
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Frances