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Re: Lost control of my list eejh

M?ir Weiss/z
 

¿ªÔÆÌåÓý

I am able to post from my browser successfully


It then shows up in my log


No other error messages. Nothing no bouncing nothing

Someone is blocking me from posting from my email app?



Sent from my Galaxy S5e :-¡Â)?
G-d Plz Reveal Moshiach Tzidkainu this very Instant!!!!!!!


-------- Original message --------
From: Bruce Bowman <bruce.bowman@...>
Date: 2020-12-21 14:52 (GMT-05:00)
Subject: Re: [GMF] Lost control of my list eejh

On Mon, Dec 21, 2020 at 02:43 PM, M?ir Weiss/z wrote:
Everything? seems to be ok when I post from the website
That's good. It suggests that you actually do have access and have not "lost control" of your group.

But I can not post by email in my eejh group
Go to Admin>Activity and look for the incoming messages in the log.

If it says something like "non-member xxxx@ yy.com attempted to send message ZZZZ ZZZ ZZZ via email" then you're sending these posts from a secondary email address...one that is not subscribed to the group.

If it doesn't say anything then you're probably not sending these messages to the group's posting address ([email protected]).

Hope this helps,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual

Re: Lost control of my list eejh

 

Can you post a screen shot of your activity log? (With any personal info blacked out, of course.)
Re: Lost control of my list eejh

 

On Mon, Dec 21, 2020 at 02:43 PM, M?ir Weiss/z wrote:
Everything? seems to be ok when I post from the website
That's good. It suggests that you actually do have access and have not "lost control" of your group.

But I can not post by email in my eejh group
Go to Admin>Activity and look for the incoming messages in the log.

If it says something like "non-member xxxx@ yy.com attempted to send message ZZZZ ZZZ ZZZ via email" then you're sending these posts from a secondary email address...one that is not subscribed to the group.

If it doesn't say anything then you're probably not sending these messages to the group's posting address ([email protected]).

Hope this helps,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
Re: Lost control of my list eejh

 

On Mon, Dec 21, 2020 at 01:43 PM, M?ir Weiss/z wrote:
But I can not post by email in my eejh group
?
See /g/GroupManagersForum/message/35799

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
Re: Lost control of my list eejh

M?ir Weiss/z
 

¿ªÔÆÌåÓý

Everything? seems to be ok when I post from the website

But I can not post by email in my eejh group



Sent from my Galaxy S5e :-¡Â)?
G-d Plz Reveal Moshiach Tzidkainu this very Instant!!!!!!!


-------- Original message --------
From: "Chris Jones via groups.io" <chrisjones12@...>
Date: 2020-12-21 14:22 (GMT-05:00)
Subject: Re: [GMF] Lost control of my list eejh

On Mon, Dec 21, 2020 at 07:15 PM, M?ir Weiss/z wrote:
So I have no way to fix my problem I will move my list? By force?
Not yet.

Earlier on Frances asked you Have you logged into your group site? Are the messages there? Have you received any messages in your mail? When you log in, have you checked Activity List in Admin?

You have not responded to those questions. Trying the above may well provide a clue about the problem.

Chris

Re: Lost control of my list eejh

 

On Mon, Dec 21, 2020 at 07:15 PM, M?ir Weiss/z wrote:
So I have no way to fix my problem I will move my list? By force?
Not yet.

Earlier on Frances asked you Have you logged into your group site? Are the messages there? Have you received any messages in your mail? When you log in, have you checked Activity List in Admin?

You have not responded to those questions. Trying the above may well provide a clue about the problem.

Chris
Re: Lost control of my list eejh

 

On Mon, Dec 21, 2020 at 02:15 PM, M?ir Weiss/z wrote:
So I have no way to fix my problem I will move my list? By force?
?
Who can fix my loss of ability to post from my email app?
?
Sent from my Galaxy S5e :-¡Â)?

You are successfully sending to a Groups.io group with your Galaxy S5e. So the problem seems to be with your account in accessing to your site.

You have to log into your group - not email - and check out what is happening. See whether your messages are going through.?

No password? Use Email Me a Link to Log In on groups.io
Check your spam, junk mail, if you don't see it in your email.
Click through, go to your group, check your account.?


Are you seeing Owner in the top left corner?
Check Subscription and look at Email Delivery - farthest right tab / button.
In Admin, look at Activity.
Tell us what what you see and we can help more.
Otherwise, I don't think that there is not much we can do.

Frances
?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.
Re: Lost control of my list eejh

M?ir Weiss/z
 

So I have no way to fix my problem I will move my list? By force?
?
Who can fix my loss of ability to post from my email app?
?
Sent from my Galaxy S5e :-¡Â)?
?
?

-------- Original message --------
From: Duane <txpigeon@...>
Date: 2020-12-21 13:55 (GMT-05:00)
Subject: Re: [GMF] Lost control of my list eejh
?
On Mon, Dec 21, 2020 at 11:25 AM, I.Weiss/z wrote:
No error message the addr is good, so I assume that somewhere is my posts are in the queue to eventually see in website archive
If they're not showing up in the Pending Messages queue, they didn't get to GIO.? Sounds like a problem with your email service.

If you have a Basic/free group, you won't hear back from support.? It's only for paid groups - /helpcenter at the top.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
Re: Lost control of my list eejh

 

On Mon, Dec 21, 2020 at 11:25 AM, I.Weiss/z wrote:
No error message the addr is good, so I assume that somewhere is my posts are in the queue to eventually see in website archive
If they're not showing up in the Pending Messages queue, they didn't get to GIO.? Sounds like a problem with your email service.

If you have a Basic/free group, you won't hear back from support.? It's only for paid groups - /helpcenter at the top.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
Re: Lost control of my list eejh

M?ir Weiss/z
 

¿ªÔÆÌåÓý

On all platforms primarily Samsung tablet mail app

Running android 10.

I was ok until a few days ago



Sent from my Galaxy S5e :-¡Â)?
G-d Plz Reveal Moshiach Tzidkainu this very Instant!!!!!!!


-------- Original message --------
From: Frances <frances@...>
Date: 2020-12-21 12:29 (GMT-05:00)
Subject: Re: [GMF] Lost control of my list eejh

On Mon, Dec 21, 2020 at 12:25 PM, I.Weiss/z wrote:
can't seem to post from my email app

No error message the addr is good, so I assume that somewhere is my posts are in the queue to eventually see in website archive

Right now my web list is frozen

I'm not spamming I just post messages news

I sent a help support ticket but nave heard read nothing 6 hrs later, my list has been frozen for four days

I've lost control?
We need a bit more info.
Which email app? From Sympatico? On your phone or tablet or computer?

Have you logged into your group site? Are the messages there? Have you received any messages in your mail?

Not for days

When you log in, have you checked Activity List in Admin?
Have you checked your Subscription (left side of group homepage) to see whether you are bouncing? Check Email Delivery button.

Frances


No error messages at all no bouncing at all


I seem to be able to post from eejh groups website but just days ago it stopped


I'm trying to continue to post but it does not make it to the archive success handshake
?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.
Re: Payment method question

 

On Mon, Dec 21, 2020 at 12:24 PM, Peter Cook wrote:
Thanks, Duane. Could you point me to Mark's explanation?

?

?
Found it.
Re: Lost control of my list eejh

 

On Mon, Dec 21, 2020 at 12:25 PM, I.Weiss/z wrote:
can't seem to post from my email app

No error message the addr is good, so I assume that somewhere is my posts are in the queue to eventually see in website archive

Right now my web list is frozen

I'm not spamming I just post messages news

I sent a help support ticket but nave heard read nothing 6 hrs later, my list has been frozen for four days

I've lost control?
We need a bit more info.
Which email app? From Sympatico? On your phone or tablet or computer?

Have you logged into your group site? Are the messages there? Have you received any messages in your mail?

When you log in, have you checked Activity List in Admin?
Have you checked your Subscription (left side of group homepage) to see whether you are bouncing? Check Email Delivery button.

Frances
?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.
Lost control of my list eejh

I.Weiss/z
 

I can't seem to post from my email app

No error message the addr is good, so I assume that somewhere is my posts are in the queue to eventually see in website archive

Right now my web list is frozen

I'm not spamming I just post messages news

I sent a help support ticket but nave heard read nothing 6 hrs later, my list has been frozen for four days

I've lost control?

Help

Group owner eejh
M
Re: Payment method question

 

Thanks, Duane. Could you point me to Mark's explanation?
Re: Payment method question

 

On Mon, Dec 21, 2020 at 10:13 AM, Peter Cook wrote:
Does a payor have to be a moderator?

And if the answer is yes, and I change a payor from moderator to member, what happens?
That's a yes (with at least Billing permission) because otherwise they wouldn't have access to the Admin menu.? According to Mark's explanation, whatever happens to them doesn't change their status as payor unless/until another person assumes the status.? If they don't remove their CC info first, they could be charged for the next renewal.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
Re: Payment method question

 

Does a payor have to be a moderator?

And if the answer is yes, and I change a payor from moderator to member, what happens?
Re: Red bouncing members #bouncedemails

 
Edited

On Mon, Dec 21, 2020 at 01:56 AM, Shal Farley wrote:
That should have no effect on her bouncing status. Perhaps receiving and accepting the Invitation reset the Bounce status.

This is likely to be a short-term solution unless she resolves whatever problem at her email service is causing them to reject group messages.
Shal, you are right. There were several messages last night and the first is pending (queued) and the others were never sent. I told the member that she needs to contact Cogeco.?

Thanks.

Frances
?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.
Re: HELP [with access]

 

Its all good I merged both addies into the one addy everythings good..thanks for your help
Cheers Cathy?
?
?

-------Original Message-------
?
From: Cathy
Date: 22-Dec-20 12:34:36 AM
Subject: Re: [GMF] HELP [with access]
?
I didn't even know I had ever done that..I left off the au which is for Australia...
How do I fix it up Duane..thanks for your help
cathy?
?
?
[Antivirus ad removed by Moderator]
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-------Original Message-------
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From: Duane
Date: 22-Dec-20 12:16:47 AM
Subject: Re: [GMF] HELP [with access]
?
You're using 2 different email addresses.? eblen1953@... and eblen1953@...? As far as GIO is concerned, those are 2 different people.? It doesn't know that they're the same service, it just takes them literally.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
?
?
Re: HELP [with access]

 

I didn't even know I had ever done that..I left off the au which is for Australia...
How do I fix it up Duane..thanks for your help
cathy?
?
?
[Antivirus ad removed by Moderator]
?

-------Original Message-------
?
From: Duane
Date: 22-Dec-20 12:16:47 AM
Subject: Re: [GMF] HELP [with access]
?
You're using 2 different email addresses.? eblen1953@... and eblen1953@...? As far as GIO is concerned, those are 2 different people.? It doesn't know that they're the same service, it just takes them literally.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
?
Re: HELP [with access]

 

You're using 2 different email addresses.? eblen1953@... and eblen1953@...? As far as GIO is concerned, those are 2 different people.? It doesn't know that they're the same service, it just takes them literally.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
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