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Re: Member's e-mail
On Sat, Nov 16, 2019 at 11:45 AM, Terry Bockhaus wrote:
I have a member that is getting her e-mails returned and at the bottom it says she is not a member of the group.? She is a member though.. Any suggestions?Terry -- She's probably posting from an email address that is not subscribed. Check your activity log. It will probably display a number of entries about a "non-member attempting to send" a message. Compare that address with the one that's actually in your member list. Or if she has a group message, she can also find her subscribed address in the footer (next to the unsubscribe link). Bruce |
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Re: Did I read that later, we can be charged more than the current Premium price??
On Sat, Nov 16, 2019 at 11:46 AM, Janie wrote:
I'm concerned if my new IO group grows enough that I'd eventually be charged more than the current Premium price. What has anyone learned about this?Janie -- The price structure is what it is. Any discussion about the future is pure speculation. Regards, Bruce |
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Owner not receiving notices of new postings
I am a co-owner of a group, with my message delivery option set for 'Individual Emails.'? In the past three days I have not received notification that messages have been posted.? My wife's account for the same group has received individual notifications per her settings.? I can go to the web site and see all of the new messages.? I am receiving notices from other groups where I am a regular member.? Am I missing something (other than the messages)?
Thanks. Paul |
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Re: Group Members e-mail Address
#multipleemail
#membersemail
#memberemail
Chris,
Fortunately, multiple groups is not an issue for this crowd. Thanks. Scott. |
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Re: Group Members e-mail Address
#multipleemail
#membersemail
#memberemail
On Sat, Nov 16, 2019 at 10:47 AM, Scott H. wrote:
So as group owner, I go to Admin, Members and select the individual. I can then change the e-mail address associated with him the the one he wants to use and he will maintain his "Joined" on date status.Scott -- If you have a Premium group, yes. Watch very carefully for typos, and it would be wise to contact the member ahead of time and ask him if he's subscribed to any other groups.io groups before doing this. It WILL affect his other subscriptions. If I send him an new invite with the new e-mail address he will have a new joined on date and lose his group seniority status, correct?If you send him a new invite with a new email address he was have a second subscription with a new join date. The previous subscription will remain, and you can set it to "no email" delivery, if he doesn't want to get duplicate messages from the group. If this happens, can Groups.io Support correct the Joined date for seniority status for members at the Owners or moderators request?That can probably be done, but I really don't think maintaining a subscriber's vanity join date will receive very high priority. Regards, Bruce |
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Re: Members can't search messages unless I allow them to "Download Archive"
#messages
On Sat, Nov 16, 2019 at 10:59 AM, Mark Goldberg wrote:
After I toggled off the "Download Archive" setting for members, my husband's MEMBER account now sees the set of buttons and boxes related to SEARCH messages but without the button for "EXPORT DATA".?? This is what I was trying to achieve. ? I am going to survey my members to see if they can't SEARCH messages.Mark -- Glad you were able to work this out! ? I know where to find the SEARCH button from my experience as an OWNER.? These SEARCH buttons and boxes are at the top of the message list.??? Unfortunately at this moment, Bruce, I can no longer provide you a screen shot of the bizarre screen I saw, in the member account,? where there were no SEARCH related buttons or boxes at the top of the screen.??? This sounds like a BUG to me. ? The SEARCH button definitely was not there...I suspect we could be dealing with some artifact of browser caching, but who knows. It's going to be difficult to track down a bug that you are currently unable to demonstrate. Regards, Bruce |
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Re: Trying to get below Storage Limits
I have set a size limit on new photos. Our oldest photos have already been reloaded on flickr, so deleting them here is not a hardship.? We began flickr when we could no longer upload photos to our Yahoo group 2 years ago.? We have not yet opened up our flickr account to our group as it is still using the quirky Yahoo sign in.? Some people, even those with Yahoo mail, get blocked trying to access flickr.? So for now I would like to keep as many photo as possible on Gio.? That photo edit function sounds like a good idea; I look forward to seeing it happen - if it does happen.? Ruth D
On Saturday, November 16, 2019, 10:44:31 AM EST, Chris Jones via Groups.Io <chrisjones12@...> wrote:
On Sat, Nov 16, 2019 at 03:08 PM, bret wrote: There are FREE OpenSource photo/image tools to reduce the size of the photo and still keep the photo quality.The above is of no help when the photos are already in the photo archive. Their size cannot be reduced in situ; the only way of doing it is to download them one by one and then upload them again with a more appropriate Max Size In Photos Section which is available in Settings. Although possible, this method is extremely tedious and to do it fairly the newly reloaded photo has to be assigned to its originator again, becuse the reload assigns it to whoever did the processing; as you might be able to imagine this merely adds to the overall tedium. In short, why use a 3rd party program to do what Groups.io can already do? In another thread someone (sorry; I cannot recall who) said it would be good if the photo "edit" function included the capability of reducing photo sizes, and I suspect that that is an idea that we would all support. However, actually suggesting it will have to wait for all the dust kicked up by the Great Migration to settle at Groups.io and for Mark to get his breath back, so to speak. Ruth; it won't help you reduce your storage occupancy now, but check the setting I mentioned above as it will minimise the risk of your storage filling up again too quickly. At the risk of repeating myself it will not reduce the size of the photos that have already been uploaded; it is not retroactive. Chris |
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Re: Members can't search messages unless I allow them to "Download Archive"
#messages
Bruce,
?? It appears that the actions of making the settings change to 1)? giving members the ability (under Message Policies) to "Download Archive"? then 2) toggling this off? has ended up giving members the ability to search messages.???? I have 2 accounts for my group that I use to test this, one for my husband's email with MEMBER rights and one for myself with OWNER rights.????? After I toggled off the "Download Archive" setting for members, my husband's MEMBER account now sees the set of buttons and boxes related to SEARCH messages but without the button for "EXPORT DATA".?? This is what I was trying to achieve. ? I am going to survey my members to see if they can't SEARCH messages. ? I know where to find the SEARCH button from my experience as an OWNER.? These SEARCH buttons and boxes are at the top of the message list.??? Unfortunately at this moment, Bruce, I can no longer provide you a screen shot of the bizarre screen I saw, in the member account,? where there were no SEARCH related buttons or boxes at the top of the screen.??? This sounds like a BUG to me. ? The SEARCH button definitely was not there... thanks, Mark |
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Re: "Special" as a delivery type?
Bruce, thanks for asking this.? I thought it meant high priority like most email packages allow a person to flag the message prior to sending it out.?
Here are the details from that linky. Special Notices Only sends only those messages which a moderator has designated as a Special Notice. ? |
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Re: Group Members e-mail Address
#multipleemail
#membersemail
#memberemail
OK. So as group owner, I go to Admin, Members and select the individual. I can then change the e-mail address associated with him the the one he wants to use and he will maintain his "Joined" on date status.
If I send him an new invite with the new e-mail address he will have a new joined on date and lose his group seniority status, correct? If this happens, can Groups.io Support correct the Joined date for seniority status for members at the Owners or moderators request? Thanks loads. Scott. |
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Re: Trying to get below Storage Limits
On Sat, Nov 16, 2019 at 09:44 AM, Chris Jones wrote:
it would be good if the photo "edit" function included the capability of reducing photo sizesThat's been on the TODO list for a couple of years, Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Bruce
Janie
Paul J Kettle Jr
Scott H.
Ruth Daniels
Mark Goldberg
BMaverick
Duane