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Re: bouncing, forgot password
#bouncedemails
Hi Su,
Did you check out the wiki page on bouncing? /g/GroupManagersForum/wiki/dealing-with-bouncing Frances -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Re: A member has found a way to not copy me, Owner
Richard, As Leeni said all the answers are NO. I'm skeptical, in both cases. So I changed the setting to the first selection, Use Group Moderation setting. Irrelevant to this concern. I've only partially completed the wiki page on Message Moderation, but the section on Member and Integration controls (paragraph under the bullet list) may help. If not, ask for clarification. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: renamed my main group, now I cant get to it, or sub-group via drop-down "Your Groups", top left
#groupname
Leadership Team,
?
I think I did the same thing -- renamed my group.? And now I can't access it under either name.? ?
There are a couple possibilities. One is that the page you're using to access it is in your browser cache with the old link in it. Ctrl+F5 should fix that (if it is a Groups.io page, and not something placed on an external web site using code from the Promote page or otherwise).
?
The other applies only if you changed the subdomain name (to the right of the @ sign) of a group with subgroups. In this case it can take a while for that change to propagate through the DNS network to reach your browser.
?
?
Hoping you're right and it will come back tomorrow after admin approves the name change.?? ?
I don't think there's any Groups.io approval required for name changes. Only group creation.
But the weird thing is that my yahoo calendar and iCal on iPhone are still showing me the group's calendar entries (though the times are off on full-day entries).? So that gives me hope that the group will come back. ?
Those calendars probably don't update immediately. You may need to re-connect them, I don't think there's a mechanism for them to automatically learn about a group address (name) change.
?
Shal
-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Calendar
#calendar
#bug
#integration
Leadership Team, My all day calendar entries are showing up on other platforms as 10am the day before, carrying over into 10am the correct day.? Mark has reported relating to the export of all day events. The interpretation of time zone information in the ICS format used may be inconsistent. This one in particular sounds similar to your issue:
[] In any case, bug reports go to [email protected], in GMF we can only offer advice and shared experience. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Database secured to Moderators and Owners
Hello all,
I think this can be done. I just want to make sure before doing it. In the group I am Co-Owner, we are trying to come up with a way within Groups.io to keep a running list of the persons that insist upon deleting spam without moving it first to their inbox. We want to have a listing, along with how many times this has been done. I think, but want to find out for sure that it could be a database that would have access only to moderators and Owners. I Thank everyone in advance for their input. Doug |
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Re: Inviting a new member that had been removed from the group
On Thu, Sep 12, 2019 at 07:08 AM, NYIL Logistics - Al wrote:
already subscribedThat says they're already a member of the group.? Double check the Members list. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: renamed my main group, now I cant get to it, or sub-group via drop-down "Your Groups", top left
#groupname
I think I did the same thing -- renamed my group.? And now I can't access it under either name.? Hoping you're right and it will come back tomorrow after admin approves the name change.??
But the weird thing is that my yahoo calendar and iCal on iPhone are still showing me the group's calendar entries (though the times are off on full-day entries).? So that gives me hope that the group will come back. |
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Re: Calendar
#calendar
#bug
#integration
My all day calendar entries are showing up on other platforms as 10am the day before, carrying over into 10am the correct day.? Both when displayed into yahoo calendar and iCal on iPhone.? All are set to EST time zone.? The repeating entries that are specific times (i.e., 9am-3pm) are showing correctly in both places.? Only the all-day entries are off.
On the groups.io site they look fine, as full day (repeating) calendar entries. |
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Ken,
I think his email account was hacked, or his contact list accessed andEither seems likely. Though if his contact list was accessed that implies they compromised his email account to get it. His account shows the original mal-mail msg was posted via email, notWhich is consistent with the above. Naturally, we don't have access to the original email (*OR DO WE???*)You sort of do. See below. *Q1. Is there a way someone can hack a members info to send mal-mailIf someone gained access to his GIO account they would send the mal-mail via the Groups.io Web Poster. Which would limit them to sending the mal-mail to the group, or replying to another member. There is no way for them to use access to his GIO account to get into his email account. If they got into both that could be because he foolishly used the same password for both. *Q2. Looking at the 2 e-dresses -- am I in effect looking at twoCorrect. From Groups.io's point of view two different subscribed email addresses are registered as different accounts, notwithstanding that the same human might log into both of them. *Q3. Is there a way to get to the original posted email to try toIf the message is in the group's Messages still, a mod/owner can access the View Source item in the More menu to get the full header. That includes the original message's header, with only a few extra fields added by Groups.io at the top. If any member has it in their email interface they should be able to access the full header there. That will have a bunch of stuff relating to the message's journey from Groups.io to their interface at the top, but further down it will still include the records of the message's journey from the origin to Groups.io, with Received fields converted to X-Received. That should tell the story too. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: changing message settings
Win,
How can I make ¡°Messages¡± the default and have it stay that?You cannot. Mostly it remembers the view you used last, but the Your Groups page has a hard-wired switch to Topics view. Use the Your Group drop-list instead. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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I have a member who "sent" one of those ("read the attached" type) mal-mails.?
I think his email account was hacked, or his contact list accessed and his sender address/account spoofed. He thinks it was a hack of GIO (his account info) and whoever then sent the mal-mail to the group. His account shows the original mal-mail msg was posted via email, not via the web GUI.? Naturally, we don't have access to the original email (OR DO WE???) so that I could look at the header info. Unrelated - He shows up 2x under members with 2 different addresses (*@infowest and *@gmail.) *Q1. Is there a way someone can hack a members info to send mal-mail thru GIO? *Q2. Looking at the 2 e-dresses -- am I in effect looking at two different users/accounts - that just happens to be the same person? *Q3. Is there a way to get to the original posted email to try to track down who and how it came to GIO and members? ANY other thing I haven't thought of to sort this out? Thx Ken |
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Re: A member has found a way to not copy me, Owner
Richard, I wrote:
Silly me, I got ahead of myself and forgot to include Duane's check: Caused by your email provider, but you check it at Groups.io:
Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Issue regarding merging of 2 accounts and owner status
On Wed, Sep 11, 2019 at 05:26 AM, John Eyles wrote:
Sorry for the convoluted email and hope you can understand what has happened and give me a way forward.John -- As Duane stated, your only option at this point is to ask your co-owner to promote you back to owner. This is done by having him open your subscriber record (Admin>Members) and change the Role field using the pull-down menu. Be sure he clicks on the Save button at the bottom of the page when done. In the [unlikely] event that you don't have a member record, you're going to have to re-subscribe to the group first. If this situation should arise again, be careful to merge your accounts the other way (i.e.: into the email address that owns your group). Regards, Bruce -- The system Help is your friend.??/static/help |
Frances
Shal Farley
Douglas Swearingen
Duane
NYIL Logistics - Al
Leadership Team
KWKloeber
Bruce