Hello,
I searched but couldn't find an answer to this problem.
I have a group member whose messages have been bouncing. I asked her to log in and change her email address (she can receive messages from me, but not from Groups.io) but she replied that she can't. She forgot her password and the reset email bounces!
She did request this:
If you could forward me one of the bounced emails then I can share that with the?company that hosts our [domain].? We already?opened a ticket to fix the problem but they didn't find one!? So more info would help.
My questions:
1. Is it possible to forward her a bounced email as she requests?
2. What is the best way to resolve the problem of her not receiving emails?
Thanks!
Su
