not getting messages in my group

#18229

Hello there, I am not getting messages in my group I don't know what I did, can anybody help?

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Re: Amount of time to send emails

#18228

Dave,

Both messages appeared almost instantly on the website, but I have yet to receive either by email. On two different email clients.

?

Comcast is notorious for or sometimes outright blocking messages from Groups.io. If enough of their customers complain maybe they'll whitelist Groups.io, or whatever they need to do, to ensure prompt and reliable delivery.

Check your Recent Bounces page (in your Account) periodically to see if Comcast has also rejected some of the messages sent to you from Groups.io. That page includes all of your group subscriptions (you also have an Email Delivery History tab in each group's Subscription page).

Shal

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Re: Member welcome

#18227

Hi Shal

I thought I sent this response days ago, but got interrupted and now not sure. Not seen message come through.

I have checked Settings and deleted all other notices.? Have personally left the group and rejoined to test the new member welcome message activity.

We do not require approval for membership, so folks are in automatically.? Upon request to join, this page of the web is immediately brought up.? In our custom message we ask that they fill out their auto signature as part of the registration process. This auto message is end-running our message as evidenced by the number of non-signed posts and emails we get from new members.

Thanks for any further thoughts you have.

Nancy C
ECIR Group Mod

Re: Can group owner change a members email-address?

#18226

Chris,

It may well be that these adddresses are being disabled by Yahoo because of lack of use, but that has to mean that the addresses aren't being used for anything else either, which is slightly puzzling.

It was (is?) a common misconception that one must use a Yahoo Mail address in order to participate in a Yahoo Group.

It was true (almost always) that creating a Yahoo Account so that you could access group web pages automatically created for you a Yahoo Mail address, which if you did nothing further became your subscribed email address for your groups. Many never figured out how to set a non-Yahoo mail address for their group subscription while retaining the ability to access the web pages via their Yahoo Account.

One consequence is that many people had two subscriptions, one with the Yahoo Mail address that they used for web access, and one with their preferred email address that they used to receive and post by email. This was a somewhat undesirable circumstance (the unused Yahoo Mail address would go fallow and start bouncing after a month or two, and that subscription didn't have ownership of the messages posted by the email subscription), but in the last few years the sheer required to correctly set a non-Yahoo email address for your Y!Group subscription became too much for many to overcome.

The other consequence, of course, is that many people simply used the Yahoo Mail address for Yahoo Groups and little or nothing else.

Shal

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Amount of time to send emails

#18225

开云体育

Not really a problem, but more curiosity. As owner of a group, I just received moderated message notices for a post (which I approved by email) and a reply from another moderated member (which I approved via the website). Both messages appeared almost instantly on the website, but I have yet to receive either by email. On two different email clients. And yes, I have manually refreshed both. It has now been 25 minutes and 10 minutes, respectively.

?

And interestingly, I also noticed in that amount of time an attempted email from a non-member of the group in the same topic/thread.

?

Not end of the world stuff; just looking for others’ insight.

?

Dave Grimm

[email protected] owner

?

Sent from for Windows 10

?

Re: Can group owner change a members email-address?

#18224

On Fri, Aug 16, 2019 at 04:35 PM, Shal Farley wrote:

I suspect the majority of active Yahoo Mail addresses are still working fine. But as Bruce mentioned Yahoo Mail does cull accounts that are not signed into for a long time

This thread prompted me to carry out a quick analysis of the "Bouncing" members in the group I moderate. Yahoo addresses make up about 28% of our membership, but 75% of those listed as bouncing. This must point to something but quite what it points to isn't entirely clear!

It may well be that these adddresses are being disabled by Yahoo because of lack of use, but that has to mean that the addresses aren't being used for anything else either, which is slightly puzzling. I know (if only from anecdote) that some people use a proliferation of different email addresses for different applications but to me that always looks like a recipe for confusion, starting with trying to access Groups.io from a "wrong" email address.

I am a little bewildered by some of the points raised in the original post; I know that some people are simply not tech - savvy, but it would appear that they are sufficiently savvy to be able to have more than one email address. Out of interest, how many "lost" members would expect to be able to recover because you know of their second email addresses, and what percentage of the total does that represent?

Chris

Re: Can group owner change a members email-address?

#18223

Victoria,

Does this mean, they can join by password without an email-adress?

No.

Their initial logon and setting of the password would have had to have been done while the old email address was still active and they could receive the required confirmation email from Groups.io. As I admitted, that's probably a rare circumstance for these members.

Ownership yes, but they can read the old stuff online if they want to including theirs, I hope.

Of course. Their new subscription is just like any other new member.

Could it be that all yahoo-adresses have stopped functioning in the course of the last few months or years?

I suspect the majority of active Yahoo Mail addresses are still working fine. But as Bruce mentioned Yahoo Mail does cull accounts that are not signed into for a long time, I think it is a year.

Shal

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Re: Can group owner change a members email-address?

#18222

On Fri, Aug 16, 2019 at 08:15 AM, Victoria wrote:

Could it be that all yahoo-adresses have stopped functioning in the course of the last few months or years? Otherwise it?s hard to understand why almost all of the bounced members have yahoo-adresses and are not reachable any more.

Victoria -- Over the past year or so, Yahoo has been deleting email accounts that are "inactive"...meaning that no?posts?have been made using that address. Receiving emails does not count as "activity," and a?lot of lurkers with Yahoo addresses seem to be getting caught in that net.

Typically, you'll find that a cluster of subscribers with Yahoo accounts will all begin bouncing, with a 554 error, sometime near the beginning of a month.

Hope this helps,
Bruce?
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Re: Can group owner change a members email-address?

#18221

开云体育

Shal,?

***If you upgrade the group to premium you can do that. You could choose the Premium for one month option, change them all during your 30 days, then the group would revert back to Basic.***

?

o.k. This is an option. I vaguely remember this was a subject in beta. Good idea.

*Since they cannot get into the group with their original addresses, they cannot change their addresses themselves in order to get out of bouncing.*

***They could if they had already set up a password for their Groups.io account. ***

?

Does this mean, they can join by password without an email-adress? I thought you can only join by existing e-mail adress and then create a new password if you had forgotten the old one …..

?

***But from what you say these are likely people who didn't ever log in to Groups.io.***

For some of them this is reality, unfortunately.

?

***An invitation is probably the easiest answer for them. They can reply to it and be subscribed under their new address without having to go to Groups.io's web pages. If they only want to read and post by email that's pretty simple.***

?

o.k.

?

***Absent an email address change (by you or by them), their old membership will remain bouncing.***

?

Of course. I remove that old one and approve of the new one.

?

*** Whether you invite them, or they use the +subscribe email command, or they use the Join/Apply button on your group's home page, those will all create a new subscription based on their new address. Which does abandon their ownership of any posts or uploaded content they may have contributed under their old email address.***

?

Ownership yes, but they can read the old stuff online if they want to including theirs, I hope.

One more question, Shal, even though I am not quite sure if this was already answered somewhere: Could it be that all yahoo-adresses have stopped functioning in the course of the last few months or years? Otherwise it?s hard to understand why almost all of the bounced members have yahoo-adresses and are not reachable any more.

?

Victoria

?

Re: Email Delivery Options for Message Topics #featurerequest

#18220

Thanks Bruce for the answer.

Akshaya -- I believe what you're wanting is for some topics would be sent as individual messages and others as a digest.

Yes you are absolutely correct

What behavior are you looking for if someone has already selected a digest as their delivery mode? What about Frances' situation where they may have selected only the first message in a topic, certain hashtags, or some other Advanced Preference?

The moderator set preference of Digesting a topic should be applied only if the user had set Individual Messages as delivery mode.
If the user had already selected Full Featured Digest as their delivery option or had setup any other Advanced preference, then it should take precedence

If this feature is not feasible or too much complicated to implement, then there should be an option like Digest This Topic or Get a summary of this Topic similar to how Mute This Topic currently works

Perhaps all those interactions could eventually be worked out, but it strikes me as a peculiar way to achieve your objective. Is there some reason why placing the topic on moderation won't work?

I have already placed the topic on moderation and I am collating and sending the summary of the responses as a single mail in the end of the day which is difficult and time consuming.

The existing Full Featured Digest delivery option already bundles messages by topic, so you might want to consider setting up this option as the default delivery mode for the group. Go to Admin>Settings and click the "Default Sub Settings" button at the top of the resulting page. Note, however, that whatever you select and save is just the starting default for any new subscription; the change doesn't affect existing subscribers, and the individual can change it at any time.?

Thanks for the suggestion. But unfortunately, if this setting is not applied to existing subscriptions then it is of little use for me because the group has most of the members onboarded already.

If you want all existing subscribers to use the digest mode and thereby slow the flux of messages you'll have to edit all their member records. Go to Admin>Members, select the checkbox next to Display Name to select everyone on the page, followed by selecting "Change Email Delivery" from the Actions menu at the bottom of the page. I suggest you tell everyone what you're going to do -- and why -- before going down that road.

Thanks again for the suggestion. But it is too difficult to edit all the member records alone.

Re: Question about new members joining one's group #listmanagement #question

#18219

Paul . . .

On Thu, 15 Aug 2019 22:51:22 -0700, "Epicatt2" <stanhopi@...>
wrote:

. . . what is the value . . . .

1]  in having the setting checked so that all new member applicants must be approved by a Moderator  . . .

2]  AND ALSO having the setting checked which requires that each new member's first few posts must be approved by a Moderator?
#1 depends on what your group is for. If it's for a group for medical
problems that won't be open to the public, for example, you may want
to get a notice that someone wants to join and send them a short
questionnaire before letting them in. This would be more useful for a
closed group than a public one. There may even be a feature now (it
was suggested a while back) that sends out a questionnaire when
someone tries to join the group. 

#2 is usually a good idea. If you have this checked, and if your group
is public and not on a sensitive subject, you probably don't care if
just anyone joins, and getting answers on a questionnaire may not tell
you enough (it may, depending on the group and the questions asked).
If you're moderating the first 5 posts, for example, you'll probably
catch spammers unless they patiently post 5 posts then post spam.
That's unlikely. Usually they'll spam right away. 

So you don't need both set to on. You will save yourself a little
trouble if they can just join without waiting approval. 

Donald



----------------------------------------------------


Join the Icom group, a general Icom (amateur radio) discussion 
group on Groups.io:
/g/ICOM  (recently launched, growing slowly)
**also, a new self-help group dedicated to your cat's health:
/g/CatVet (just launched)

Question about new members joining one's group #listmanagement #question

#18218

Gentle GMF Members,

When a person sends a request to join one's group AND that person is unknown to the Owner or to any of the Moderators of the group . . . .

 . . . what is the value . . . .

1]  in having the setting checked so that all new member applicants must be approved by a Moderator  . . .

2]  AND ALSO having the setting checked which requires that each new member's first few posts must be approved by a Moderator?

SO MY QUESTION IS, does having both of those two settings checked at the same time constitute overkill or is that actually useful as an extra safeguard against less-than-desirable persons getting approved and turned loose on one's group?   (Sorry, I did not know how to better phrase this query.)

OR, is it sufficient to only have the one setting checked which requires the first few posts that a new member makes be moderated?

I'm unsure that it's the best idea to just allow anyone to join willy-nilly with no oversight.

OK – TIA

Paul M.
CostaRicaLiving
https: //groups.io/g/CostaRicaLiving
==

Re: Direct adding members - Clarity Request #addmembers

Shane Coughlan

#18217

Thank you Shal! I tried re-adding and - bang - it worked :)

Re: Direct adding members - Clarity Request #addmembers

#18216

Shane,

    Activity does not show invited or direct added.Now I see 100 members on the group's home page instead of 1. Looks like something worked!

Shal


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Re: Direct adding members - Clarity Request #addmembers

#18215

Shane,

I note that the group itself is quite new (created less than 20 hours ago). Have you already received the approval notice for the group creation? That too should have been prompt, and probably the Direct Add page should have been unavailable until the group was approved.

    Activity does not show invited or direct added.I went and looked back the emails for one of my groups, and the text you cited ("This is to notify you that your pending additions to ... have been approved and sent out.") is indeed the text of the message I received. Maybe "sent out" refers to the Welcome notices.

The corresponding activity log entries were:

[mod] added [member] with message "..." via web
Where the ... was a copy of the text in the Add Member notice sent to the member.

There was one such entry per member added.

Shal


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Re: Direct adding members - Clarity Request #addmembers

#18214

Shane,

?

Activity does not show invited or direct added.
...

Should I try again?

?

Perhaps. But I think an inquiry to [email protected] is in order also. The lack of corresponding event log entries is very peculiar.

?

Shal

?

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Re: Direct adding members - Clarity Request #addmembers

Shane Coughlan

#18213

So weird. Invite shows nothing.

Activity does not show invited or direct added.

Should I try again?

Re: Direct adding members - Clarity Request #addmembers

#18212

Shane,

However, our direct add of 98 members came up with a notice that we need to wait for approval. I cannot find information about the approval process or timescale.

Fortunately there is nothing further you need to do. As you've discovered approval often happens quickly.

Now a little weirder. I just got a mail saying: "This is to notify you that your pending additions to [email protected] have been approved and sent out." but our group shows no new members...

That is strange. The wording "and sent out" implies that you used the Invite feature rather than Direct Add. On the other hand, "pending additions" sounds more like Direct Add.

If you go to the Invite page, and click the Sent Invitations button there does it show your list of invitees?

If you go to the Activity page are there entries that say whether those addresses were invited or direct added?

Shal

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Re: Direct adding members - Clarity Request #addmembers

Shane Coughlan

#18211

Now a little weirder. I just got a mail saying: "This is to notify you that your pending additions to [email protected] have been approved and sent out." but our group shows no new members...

/g/openchain-automotive-work-group

Please help :(

Direct adding members - Clarity Request #addmembers

Shane Coughlan

#18210

Hi there!

At the Linux Foundation we are moving our automotive work group from Mailman to Groups.io. However, our direct add of 98 members came up with a notice that we need to wait for approval. I cannot find information about the approval process or timescale. However, our chair - Endo San from Toyota - wants to send around some meeting minutes today. Can you assist with clarifying what is going on??

Shane