Thanks Bruce for the answer.
Akshaya -- I believe what you're wanting is for some topics would be sent as individual messages and others as a digest.
Yes you are absolutely correct
What behavior are you looking for if someone has already selected a digest as their delivery mode? What about Frances' situation where they may have selected only the first message in a topic, certain hashtags, or some other Advanced Preference?
The moderator set preference of
Digesting a topic should be applied only if the user had set
Individual Messages as delivery mode.
If the user had already selected
Full Featured Digest as their delivery option or had setup any other
Advanced preference, then it should take precedence
If this feature is not feasible or too much complicated to implement, then there should be an option like
Digest This Topic or
Get a summary of this Topic similar to how
Mute This Topic currently works
Perhaps all those interactions could eventually be worked out, but it strikes me as a peculiar way to achieve your objective. Is there some reason why placing the topic on moderation won't work?
I have already placed the topic on moderation and I am collating and sending the summary of the responses as a single mail in the end of the day which is difficult and time consuming.
The existing Full Featured Digest delivery option already bundles messages by topic, so you might want to consider setting up this option as the default delivery mode for the group. Go to Admin>Settings and click the "Default Sub Settings" button at the top of the resulting page. Note, however, that whatever you select and save is just the starting default for any new subscription; the change doesn't affect existing subscribers, and the individual can change it at any time.?
Thanks for the suggestion. But unfortunately, if this setting is not applied to existing subscriptions then it is of little use for me because the group has most of the members onboarded already.
If you want all existing subscribers to use the digest mode and thereby slow the flux of messages you'll have to edit all their member records. Go to Admin>Members, select the checkbox next to Display Name to select everyone on the page, followed by selecting "Change Email Delivery" from the Actions menu at the bottom of the page. I suggest you tell everyone what you're going to do -- and why -- before going down that road.
Thanks again for the suggestion. But it is too difficult to edit all the member records alone.
