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Re: What happens to inactive GIO accounts
On Sat, Jul 20, 2019 at 04:56 PM, Charlie McB wrote:
Other than resubscribing to their GIO group(s) with their new email address, is there any way they can change the email address associated with their GIO account?? Assume that at least one of the groups to which they are subscribed is a free (non-premium) group.
Account information cannot be changed without logging in. However, it is not necessary to have an active cookie. If the person has set an account password, (s)he should be able to log in even without access to his/her old email address. Just enter the old address and password in the login page ( /login), followed by clicking on the blue "Change Email" button. The better question to ask is whether the person involved IS subscribed to a Premium group. If so, a group Owner (or Moderator with the "Set Member Subscription Options" permission) should be able to edit the email address (see? /static/pricing). As you might imagine, those who do own Premium groups must use this feature with discretion.
What happens to abandoned GIO accounts (not subscribed to any group)?? Are they removed after a certain period of inactivity?
I'm pretty sure that unused accounts just hang around in limbo, as there is no way for groups.io to tell objectively whether they are really defunct, or simply not subscribed to anything. Perhaps this very old message in beta will provide more insight (), but only Mark knows for sure. Regards, Bruce? -- The system Help is your friend.?? /static/help
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What happens to inactive GIO accounts
I have a subscriber who changed email providers and then realized they had neglected to change the address associated with their GIO account.? They no longer have access to their old email account, and they have never signed in to the GIO website (and hence no saved authentication cookie).
Two questions (my apologies for asking something that has been answered before, but my searches have been unfruitful):
Other than resubscribing to their GIO group(s) with their new email address, is there any way they can change the email address associated with their GIO account?? Assume that at least one of the groups to which they are subscribed is a free (non-premium) group.
What happens to abandoned GIO accounts (not subscribed to any group)?? Are they removed after a certain period of inactivity?
Thanks.
???????????????????? Charlie
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-- Charles M. Register -- charlie.register@...
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Why is my group being removed?
Please read below to see what l wrote back.
Why can't I fight it before they remove it?
It seems unfair and one sided.
From: Karen Rodriguez <erotoo1@...> Date: Friday, July 19, 2019 Subject: Re: Your group [email protected]To: markf < [email protected]>
If you read my footer, I agreed to pay anyone if I accidentally sent a CDO tube.? I am not sure why I am being removed.
Below is my footer on each share.
If I have shared a scrap kit or tube accidentally that is 'PTU' or 'Do Not Share,' please email me at erotoo1@... and let me know the cost. I will be glad to pay for same. If it is not marked 'PTU' or 'Do Not Share,' there is no way to know that it is a 'Pay To Use' item.
In a message dated 7/19/2019 7:34:04 PM Eastern Standard Time, [email protected] writes:
Hello,
We have continued to receive several DMCA takedown notice copyright complaints against messages in your group. As we warned one month ago, we will be disabling your group because of this. The group will be disabled in 24 hours.
Attached is one of several DMCA notices we've received recently.
Mark
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Thankyou all for the very helpful comments - I am now more aware of some of the features available. I think what I was wanting to address is actually outside of the main system.? It is the reject message sent when a non subscriber tries to post a topic via email. Example reject message: (highlighted text should ideally be removed/changed)
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email protected]
host lb01.groups.io [45.79.81.153]
SMTP error from remote mail server after end of data:
510 5.1.1 Your email address, xxxxxxxxxx.co.uk, is not subscribed to that group. To subscribe, send an email to [email protected], or visit
Reporting-MTA: dns; yyyyy.servers.prgn.misp.co.uk
Action: failed
Final-Recipient: rfc822;[email protected]
Status: 5.0.0
Remote-MTA: dns; lb01.groups.io
Diagnostic-Code: smtp; 510 5.1.1 Your email address, xxxxxxxxxxxxxxxxxx.co.uk, is not subscribed to that group. To subscribe, send an email to [email protected], or visit
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Re: How to create a receive-only email address?
#howto
If you're an owner or sufficient level moderator go to your group/Admin/Integrations The first option is for an email input (integration) point and then Facebook, etc follow further down the page. As you? set up the email point, you will receive an email address that you can send to BUT, each message sent to that point is automatically moderated and must be individually approved --
Bob Bellizzi
[mod note: Moderation is optional when you create or edit an Email Integration.]
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How to create a receive-only email address?
#howto
Hi everyone,
On the webpage of groups.io I have found the information, that it is possible to create a receive-only email address that posts to a group.
How can I do that?
Thanks in advance. Best,
Linda
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There is no "Invitation Only" group setting. However the work around is: Admin-> Settings: scroll down to: "Privacy-> Visibility": set to: "Group not listed in Directory, private messages" "Spam Control": check "Restricted Membership" (Members require approval before being allowed to join the group.) Scoll to bottom of page and click on "Update Group" In Admin-> Settings: click on "Member Notice" create a "Pending Subscription" notice that says: "This is an invitation only group" or "This is an invitation only group - DO NOT TRY TO JOIN IT" You could also say: "send an email to: < [email protected]> and tell us why you want to be invited" or "reply to this message and tell us why you want to be invited" Scoll to bottom of page and click on "Add Notice" If you ignore subscription / "Join Group" requests they expire in 14 days. Additionally to 'help' each Owner or Moderator ignore subscription / "Join Group" requests: Admin-> Members use the Members drop down menu to select Moderators click anywhere on each Owner or Moderator's row (do not check the box) scroll to "Notifications" and be sure the box is unchecked for "Email when there are members needing approval." Scoll to bottom of page and click on "Save"
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On Sat, Jul 20, 2019 at 09:31 AM, TDSWC wrote:
When a non-group members tries to send an email to the group it is rejected (correctly) but the rejection email contains a couple of links/emails saying theses can be used to join the group.
If it were my group, I wouldn't have it listed in the Groups.io directory.? That would minimize the chances of anyone finding it, so there should be little to deal with.? You could also have a (nicely worded) rejection notice for the few, if any, that manage to get into the pending list. BTW, no one from Groups.io management is on this group.? To make a suggestion for the site, you need to join beta, the official suggestion box group.? There have been threads there in the past about invitation only groups.? You could join in one of those, if they're not locked, or start one of your own. Duane -- Help: /static/helpGMF's Wiki: /g/GroupManagersForum/wikiSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
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Re: Sending a message from within the group to a non-member
My thanks to all who have responded - time to consider!
Regards
Peter
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Thanks Judy - yes we can stop non members from posting, but they receive an email saying their message has been rejected and, in that email, there is information telling them what to do in order to become a member.? It is the use of these links that cause further work as the non member becomes a pending member awaiting authorisation and we have to delete them.
It would be better for the rejection email to not contain these links.
Tony
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Moderator Changing Subscriber's Display Name
In the normal course of events a Subscriber sets or edits their own Display Name, and of course any such action appears in the Activity Log.
Very occasionally a Moderator may have to intervene and set / edit the Display Name on the Subscriber's behalf; the reasons for this do not need to be described here.
However, a Moderator setting or editing someone else's D/N does not appear in the activity log, or if it does I have been unable to find the search heading for it. It certainly does not appear under Changed Display Name or Moderator Changed.
The question is... should it?
Chris
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Groups.io has the ability to keep non members from posting to your group.? Perhaps that would help?
Judy
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----- Original Message -----
From: TDSWC <sail@...>
Sent: 7/20/2019 3:33:11 AM
Subject: [GMF] Invitation-only group #suggestion
We are looking into moving to groups.io and note that there is no option to restrict a group to be invite only.? I have found various options to strap down unwanted activity, but would like to suggest a simple addition that would help us and probably others.
When a non-group members tries to send an email to the group it is rejected (correctly) but the rejection email contains a couple of links/emails saying theses can be used to join the group.?This rejection is way too positive for invite only groups.
The unwanted group member just clicks on the link or send an email asking for membership and we then have to get rid of them (nicely)!
By having a flag (or even better, by being able to control the reject email content) it would be possible to return a message that is more appropriate and one that does not solicit a membership request.
Thank you,
Tony
[Hashtag-only subject line enhanced by Moderator]
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Notification of file updates
When a new file is uploaded we are given the option of sending a notice to
members, but not when an existing file is updated. Can anyone see a reason why
this option should not also be available (as a separate option)? It would be
very useful on one of my groups, where updates to existing files are much more
frequent than uploading new ones. If no one here can see an objection, I'll
raise it on Beta.
Jim Fisher
[Political sig line trimmed by Moderator]
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We are looking into moving to groups.io and note that there is no option to restrict a group to be invite only.? I have found various options to strap down unwanted activity, but would like to suggest a simple addition that would help us and probably others.
When a non-group members tries to send an email to the group it is rejected (correctly) but the rejection email contains a couple of links/emails saying theses can be used to join the group.?This rejection is way too positive for invite only groups.
The unwanted group member just clicks on the link or send an email asking for membership and we then have to get rid of them (nicely)!
By having a flag (or even better, by being able to control the reject email content) it would be possible to return a message that is more appropriate and one that does not solicit a membership request.
Thank you,
Tony
[Hashtag-only subject line enhanced by Moderator]
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On Fri, Jul 19, 2019 at 10:52 PM, kg4ype@... wrote:
Sorry guys been out of the loop for awhile, what kind of app are we talking about now.
It's software that you install on your device and launch to access groups.io (in lieu of using a web browser). See??for previous posts from Mark on this topic. Last word was that he had contracted with a consulting firm to work on it. If there's a timeline for completion, it's known only to Mark. ? Regards, Bruce -- The system Help is your friend.?? /static/help
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Sorry guys been out of the loop for awhile, what kind of app are we talking about now.
----- Original Message ----- From: Duane <txpigeon@...> To: [email protected]Sent: Fri, 19 Jul 2019 06:39:53 -0400 (EDT) Subject: Re: [GMF] Smartphone App
Yes, Mark (site owner) has mentioned several times that an app is in development (on the beta group.)? Some wanted functions are planned to be included and others should be easier to implement once it's done.? No mention of a release date yet.
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Re: help [members see red X instead of posted images]
Is there a way I can check the settings the individual?have made?to make sure they're correct?
You can check their Subscription settings via your group's Members page, see the second and third screenshots in Chris' message. In particular the Max Attachment Size setting.
You cannot directly check whatever settings the member may have in their email interface, they'd have to report that to you. I don't really expect to find the problem there, but it is possible that the interface is hiding the image? thumbnail for?some reason.
Shal
-- Help: /static/helpMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
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Re: help [members see red X instead of posted images]
Is there a way I can check the settings the individual?have made?to make sure they're correct?
Judy
?
?
toggle quoted message
Show quoted text
----- Original Message -----
From: Shal Farley <shals2nd@...>
Sent: 7/19/2019 7:07:27 PM
Subject: Re: [GMF] help [members see red X instead of posted images]
?
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We've created another group and we'll see if this is going to work.?
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I doubt it will be any different, given the same posting.
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I think Chris is on the right track with suspecting that the member's Max Attachment Size setting might be a factor. That would normally operate by removing the attached image and replacing it with a thumbnail-size version of the image, which is a link to the full-size image stored in your group's web pages.
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Why the thumbnail wouldn't display properly is the question. That could be an issue with the image format or with the settings of the member's email interface.
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Like Chris, I have a test group, , which you are welcome to join and use to investigate this issue.
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Shal
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Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list
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Re: help [members see red X instead of posted images]
?
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We've created another group and we'll see if this is going to work.?
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I doubt it will be any different, given the same posting.
?
I think Chris is on the right track with suspecting that the member's Max Attachment Size setting might be a factor. That would normally operate by removing the attached image and replacing it with a thumbnail-size version of the image, which is a link to the full-size image stored in your group's web pages.
?
Why the thumbnail wouldn't display properly is the question. That could be an issue with the image format or with the settings of the member's email interface.
?
Like Chris, I have a test group, , which you are welcome to join and use to investigate this issue.
?
Shal
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-- Help: /static/helpMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
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Duane
Bruce
Michael Pavan
Shal Farley