Re: Email delivery advanced preferences #subscription #suggestion

Frances,

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I am puzzled why someone can select both Special Notices only and Advanced Preferences. ... But shouldn't that not be a possibility?

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The Email Delivery choices only control group posts that are sent to your subscription address.

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The Message Selection choices affect that, but also control the message filtering in your /topics home page, and hopefully one day filtered options for viewing messages in individual groups' web pages. Perhaps the text box in that section should mention the web utility these preferences have. Excluding Max Attachment Size, which is only for email. *sigh*

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I seem to have a couple of people (young adept web users) who have selected both these options.

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They may have just been testing things, or they may actually be taking advantage of the /topics home page to follow multiple groups.

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And secondly, I wish that Advanced Preferences was more integrated with Email Delivery radio buttons.?
Could it be moved up, before Signature, right after Email Delivery?

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As I recall, the original reaction (in beta) to the Message Selection options (and Replies) was that they would be intimidating to ordinary users. So not only were they segregated into their own section, Advanced Preferences, but that section was made a drop-open that is closed by default.

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I could see an argument for moving Max Attachment Size out of Advanced Preferences and up in the Email Delivery section. It really seems to belong there, even if some may think it too "advanced" for novice users.

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I don't really have a strong feeling about moving (the rest of) Advanced Preferences up ahead of Signature. There is some logic to that, though both those sections apply to posts in both email and web.

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I am asking here to test the waters and get suggestions before I post on Beta.

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I think Mark would thank you for that.

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Shal

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Email delivery advanced preferences #subscription #suggestion

#15962

Hi

I am puzzled why someone can select both Special Notices only and Advanced Preferences.
There is a note saying Please note: If you have selected Special Notices Only, the below preferences will not override that.

But shouldn't that not be a possibility? I seem to have a couple of people (young adept web users) who have selected both these options.

And secondly, I wish that Advanced Preferences was more integrated with Email Delivery radio buttons.?
Could it be moved up, before Signature, right after Email Delivery?

I am asking here to test the waters and get suggestions before I post on Beta.

Cheers,

Frances

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Re: Restore Directories in Files Area

#15961
Edited

The activity area shows this:

These are two folders

Dennis Cherry <dbcherry@...> moved dir Digikeijs Products via web	1:24pm
Dennis Cherry <dbcherry@...> moved dir DR5033 Booster via web Not much info here?

Re: Question

#15960

On Tue, Apr 2, 2019 at 02:12 PM, DMR Quebec wrote:

Which "Settings" are you referring to...?

On a group you own, select Admin on the left menu.? Then choose Integrations from the sub-menu to see what's available.

Duane
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Re: Question

#15959

Thanks for replying....But I Am stupid....Which "Settings" are you referring to...? None I found in IO and facebook doesn't appear to show integrations.

Regards

Gerry

Show quoted text

On Mon, Apr 1, 2019 at 4:57 PM Andy W <andy_wedge@...> wrote:

Hi Gerry,

if you look at Settings > Integrations? you can set up a Facebook integration.? Any post to your public Facebook page will then be posted to your group.? The integration only looks at public pages so it cannot 'see' any posts to pages/groups that need a Facebook login.

Regards,
Andy

Re: Restore Directories in Files Area

#15958

Dennis -- Are you sure you didn't click on the adjacent trash can icon by mistake? On some devices, it can be difficult to select exactly what you want.

Assuming you actually did move it, check your activity log (Admin->Activity) for a corresponding entry. If you see something like:

Display Name <yourname (at) domain (dot) net>?moved file ()?filename?via web

Clicking on the file name in the log entry will take you to the file, while the little folder icon will take you to the containing folder.

Hope this helps,
Bruce
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Re: Restore Directories in Files Area

#15957

On Tue, Apr 2, 2019 at 12:49 PM, Dennis Cherry wrote:

In the Files area The Scissors symbol says it is a MOVE but is a REMOVE instead.

Wanted to Move some directories around and now I cannot find them.

Is there somewhere or way to store them?

They should still be there, just moved to whatever directory you selected them to be moved to.? If they're truly gone, you should report this serious bug to [email protected]

Duane
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Re: Problems editing Wiki or Messages on Mobil Devices

#15956

On Tue, Apr 2, 2019 at 12:39 PM, Ken Kloeber wrote:

I dont really see why it’s different on a device. I checked on chrome and when I choose “ request desktop site” there’s no change. The url doesn’t seem to be returning a mobile site. i.e. “m......”

There is no separate mobile page.? Mark is using responsive interface to fit to the device being used.? I can easily test what will be seen on a mobile device by making my browser (Firefox) window very narrow.? If I start with it wide before using a function (reply), all the buttons show up initially, disappear as it gets narrower, then reappear as it gets wider.? If I start with it narrow, the buttons never show up, no matter how wide I make it.

Duane
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Restore Directories in Files Area

#15955

In the Files area The Scissors symbol says it is a MOVE but is a REMOVE instead.

Wanted to Move some directories around and now I cannot find them.

Is there somewhere or way to store them?

Re: Problems editing Wiki or Messages on Mobil Devices

#15954

On Fri, Mar 29, 2019 at 11:40 PM, Shal Farley wrote:

Ken,

> Yep what you see is all I gots.

Unfortunate.

I was also unable to zoom out far enough to get the rest of the buttons
on my phone, but I thought with a tablet you might have better luck.

I dont really see why it’s different on a device. I checked on chrome and when I choose “ request desktop site” there’s no change. The url doesn’t seem to be returning a mobile site. i.e. “m......”

> On the 1st screen, you can double tap and select say one word, but as
> soon as you try to drag a handle the entire screen gets selected.

Using my smartphone (Android) it is touch and hold to select a word and
get the pair of select handles. I can then drag either handle to select
as much or as little as I like. It is a bit awkward with so little
screen space and my fat fingers, but it doesn't jump out to select the
whole screen or otherwise become inoperable. In fact dragging out beyond
the visible text causes the screen to scroll such that it is possible to
select more text than fits on my screen, and still control the endpoint.

I tried using both the Google Mail app's built-in browser and Chrome,
the only two I have installed.

Shal

?I’ll try on a larger screen to see what happens.?
Im using a Bluetooth stylus now to try handles. ?No joy, same action — must be an iOS thing. ?I can’t imag Apple not being “standard” about something ?

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Re: Adding a New Member to My Groups.io Group

Leeni

#15953

开云体育

Thanks for that?information.

It is something to think about.

Leeni?

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Show quoted text

-------Original Message-------

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From: Shal Farley

Date: 4/2/2019 12:59:01 AM

To: [email protected]

Subject: Re: [GMF] Adding a New Member to My Groups.io Group

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Leeni,

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? > Would paying for 1 month premium service give the ability to directly

? > add the member?

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Yes.

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In fact there's a special plan for that: "Premium For One Month". It

automatically downgrades to Basic at the end of 30 days, as opposed to

"Premium Monthly" which automatically renews.

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Click on Upgrade (or Billing if your group is already upgraded), in the

Admin pages, then blue View/Change Plan button to see the available plans.

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Shal

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Re: COX issues

#15952

开云体育

I use to have this problem. I phone called COX technical support about this issue a few times, and each time they seemed like they were trying to help me with this. They would have to pass this problem off to someone higher up in technical support, because this issue was beyond their abilities to resolve. Ultimately, they never did help me, but they said they did see where the problem was happening. I finally emailed Mark at support about everything I had done, and somehow he was able to resolve the problem.

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Don

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Show quoted text

From: [email protected] <[email protected]> On Behalf Of marty_in_mesa
Sent: Tuesday, April 2, 2019 6:07 AM
To: [email protected]
Subject: [GMF] COX issues

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I have COX users complaining there are long delays in receiving email from Groups.IO

I read this has been an issue in the past. I guess it was never resolved?

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Anyone else still having issues with COX?

Marty

Phoenix, AZ Area

allowing subscribers to create subgroups?

#15951

开云体育

How can my subscribers create subgroups if they don’t have an admin tab where subgroups are located? I see in settings that I have granted access to subscribers to create subgroups.

Laura Ghantous, NC LMBT #1558

Ageless Grace? Educator

Brown?and?Green?Belt?Nia??Teacher

Re: AOL

#15950

开云体育

Kevin I will tell my member to do that. She did tell me this morning that it is all working again.

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Weird.

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Thanks

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Anita

COX issues

#15949

I have COX users complaining there are long delays in receiving email from Groups.IO

I read this has been an issue in the past. I guess it was never resolved?

Anyone else still having issues with COX?

Marty

Phoenix, AZ Area

Re: AOL

#15948

Hi Anita,

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I think your member will need to login to??since it appears something has triggered a security block on their account with AOL.

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That should fix their problem by following the steps provided (if it is indeed a security stop) otherwise she'll need to contact AOL Member Services.

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Hope that helps !

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Kind regards,

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Kévin Costelloe

Always remember to pillage before you burn.

[ad and personal information trimmed by moderator]

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‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐

Le mardi 2 avril 2019 06:04, Anita L via Groups.Io <atinalee@...> a écrit?:

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Show quoted text

Chris thanks. No this member is a member of my group. This is what she got back when she tried to send a message. I have not heard from her so not sure if it is still happening. I told her to email me personally and the same thing happened. I think it has to be AOL or something.

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Anita

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<[email protected]>:

Error code 475: Suspicious activity was detected on your account

?

?

? ?

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Re: Adding a New Member to My Groups.io Group

#15947

Leeni,

Would paying for 1 month premium service give the ability to directly
add the member?Yes.

In fact there's a special plan for that: "Premium For One Month". It automatically downgrades to Basic at the end of 30 days, as opposed to "Premium Monthly" which automatically renews.

Click on Upgrade (or Billing if your group is already upgraded), in the Admin pages, then blue View/Change Plan button to see the available plans.

Shal


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Re: Charge to join?

#15946

Hi Paul,

I recently migrated a group over from Yahoo Groups, we just use the group for day to day communication between members of a mountaineering club so weren't worried about losing data. The process was quite straightforward to manually add everyone. We have lost a couple of members who I need to remind next time I see them.

Thanks

Spenser Gray

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Show quoted text

-------Original Message-------

?

From: Paul Konanz

Date: 4/1/2019 7:23:26 PM

To: [email protected]

Subject: Re: [GMF] Charge to join?

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As soon as I transfer the group can I downgrade off “Premium” and get a prorated refund? I don’t want nor need “Premium”.

Paul

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[excess quote trimmed by moderator]

Re: Adding a New Member to My Groups.io Group

Kenneth Semien, Sr.

#15945

Thanks for the feedback. I will simply send an invitation and walk her through accepting it.

Best Regards, Kenneth

On 4/1/2019 9:20 PM, Michael Capelle wrote:
you can not do that, unless you pay for the group, you can only invite, and she has to accept it.
[excess quote trimmed by moderator]

Re: Adding a New Member to My Groups.io Group

Kenneth Semien, Sr.

#15944

开云体育

Hello Duane,

Thanks for your response. I attempted to explain that I would have to add the new member just for her to begin receiving messages. She is older and has difficulty believing that she can send email. If I can't add her, I will tell her that she has to get a family member or friend to send the subscription request.

Best Regards, Kenneth

On 4/1/2019 8:26 PM, Duane wrote:

Show quoted text

On Mon, Apr 1, 2019 at 07:44 PM, Kenneth Semien, Sr. wrote:

Please assist me in adding a member to my group
In order for you to add the person directly, you have to have a paid group, Premium or Enterprise.

If the member won't need to use web access, all they need to do is send an email to the subscribe address for your group which can be found on the home page.? Even signing in isn't difficult: /g/GroupManagersForum/wiki/Logging-In

Duane
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