problem with groups.io

#11570

开云体育

I have not been able to open up the groups.io site all evening.? Is there something going on?

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Sandra Pickens

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Re: Problem Subscribing

#11569

vijaybhuchar,

I have noticed that his email address is of the form name@... ?where "owndomain" is his name.? I think that it's a virtual domain and the problem is that he might be using a bigger isp to relay his mail.

There are plenty of GMF members (and members in my other groups) who use custom domains for their email, and yes those typically are handled by hosting organizations that offer that service. That of itself wouldn't cause a problem.

As Toby and Jim have said, more detail on the message he gets back might help us determine, or at least guess, what happened.?

Unlike Jim I think it is relatively unlikely that the service he uses would be so badly misconfigured that it fails the test Jim mentioned ("reverse DNS"). Were that the case the member would have difficulty communicating with just about any large email or list service - he probably would be unable to get a message through to you, for example.

Shal

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Re: Problem Subscribing

Jim Higgins

#11568

Received from vijaybhuchar via Groups.Io at 9/4/2018 07:47 PM UTC:

I have someone who keeps trying to reply to the confirmation email but keeps getting "undelivered" message back.

I have noticed that his email address is of the form name@...  where "owndomain" is his name.  I think that it's a virtual domain and the problem is that he might be using a bigger isp to relay his mail.

Can anyone advise?
I think you're probably right... and that there's a fair chance that the provider of his vanity domain hasn't set it up properly so the receiving server can find matching "MX" and "A" records that make it feel comfortable the source isn't a spammer or the like. In short, he needs to contact the folks who set up his vanity domain.

But also... he's certainly getting far more info than just "undelivered message." Had that been provided in full a more definitive answer could have been given. and even so, the best advice is still that he contact his hosting service.

Jim H

Re: a list member having trouble unsubscribing

Jim Higgins

#11567

Received from Jonathan Sivier at 9/3/2018 11:29 PM UTC:

I got a note from a member of one of my lists today.  She says she was trying to unsubscribe, but that the unsubscribe website makes it impossible because it demands agreement to the cookies before pushing the unsubscribe "leave group" option.  I'm not quite sure what this means.
It's an all too common (and false) conception that cookies are akin to viruses. They can think that if they want to, and you get to decide whether you're going to let them make extra work for you as a result. ;-)

Jim H

Re: Is groups.io really unsuitable for my needs?

Emre Brookes

#11566

Bruce Bowman wrote:
There is also no ability to completely disable subscriber web access to the group message archive, as one could do in Y!G. We have had a few people who didn't want groups.io to save the messages, only to relay them. As a group settings option this idea hasn't [yet] gotten any traction.Supporting this would be in the spirit of GDRP 
Whether or not groups.io feels the need to be GDPR compliant, I will leave to others.

-e.

Re: Is groups.io really unsuitable for my needs?

#11565

Gaute --

Subscribers are not forced to create a groups.io account, with associated login credentials or anything like that. Their email address IS their "account." This has both benefits and a few downsides.

There is also no ability to completely disable subscriber web access to the group message archive, as one could do in Y!G. We have had a few people who didn't want groups.io to save the messages, only to relay them. As a group settings option this idea hasn't [yet] gotten any traction.

So...groups.io can function as mail-only (similar to Mailman or a listserv) if that's what a subscriber wants.?I'd estimate that about 3/4ths of the people in my primary group interact exclusively via email and seem entirely content with groups.io. I believe they're missing out on a few things that way but it's entirely their choice.

Hope this helps,
Bruce
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Re: Problem Subscribing

#11564

Vijay,
We need to see the full text of the error message he is getting back in order to help.
Thanks
Toby

Re: Is groups.io really unsuitable for my needs?

#11563

Gaute,

The group must be private and closed, invite or import only.

In the Privacy section of your group's Settings page select "Group not listed in directory, private messages" for the Visibility option. In the Spam Control section checkmark Restricted Membership.

These settings won't prevent people from sending a +subscribe command to your group, or clicking on the Apply For Membership In This Group button on the group's home page, but it will ensure that anyone that does will be put into a pending queue for moderator approval - which you are free to withhold.

The use of a web-interface should be optional, and not actively encouraged.

?

It is optional. People you Invite or Direct Add to the group need not visit any Groups.io pages, they can receive and post entirely by email. See also the list of Email Commands.

( the exception could be a unsubscribe form, which under NO circumstances should require you to log in, get a password or consent to anything. )

?

The +unsubscribe email command (see the list cited above) works without web action. The member will be sent a confirmation request by email, and they must reply to it before the unsubscribe takes effect (that's true of all of the email commands).

?

Ideally mail clients should reply to sender when clicking "reply", and sender+group when clicking "reply all".

?

Mail clients do what mail clients do. The best you can do is choose Sender for your Reply To option in the

?

Message Policies section of the group's Settings. Not all mail clients will obey the Reply-To header field that Groups.io puts into the outbound message, according to this setting, and not all mail clients will recognize the list address for the purpose of Reply All. Some will display a Reply List instead of Reply All, which is arguably clearer.

Shal

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Re: Is groups.io really unsuitable for my needs?

Glenn Glazer

#11562

Hello, Gaute.

I run two groups.io groups that were formerly Yahoo! groups and they work exactly as all four of your bullet points below require.

Both groups are private, invite only.
The only time any of us (except me, for admin duties) goes to the web interface is to upload or retrieve a file.
Your email to this group was received by me using Thunderbird and responded to by hitting the reply button.

Best,

Glenn
[email protected]
[email protected]

Show quoted text

On 9/4/2018 11:32, Gaute Amundsen wrote:

Hi all.

I just signed up to set up a list for parents in the school our sons go to.

Everything there now happens with big nasty CC or BCC lists, and there is a strong "gravitation" towards starting a Facebook group, which I'm trying to forestall.

However I'm starting to doubt whether groups.io is a suitable tool for what I want to do.

I have a few requirements:

The group must be private and closed, invite or import only.

The use of a web-interface should be optional, and not actively encouraged.

( the exception could be a unsubscribe form, which under NO circumstances should require you to log in, get a password or consent to anything. )

Ideally mail clients should reply to sender when clicking "reply", and sender+group when clicking "reply all".

The reason for this is to make the experience as simple and "frictionless" as possible. There are some very non-techy people in our group, that would be perfectly happy if all the Internet existed inside their FB app. Many have probably never participated in a mailinglist before and are already in a half-panic about all the email they get at work. If they click on something that asks them to create an account it will never happen, and the FB group will be created.

After spending an hour testing groups.io it seems that only the first of my point can be satisfied here.
Considering the press that groups.io has been getting, this is a bit surprising to me, and so I would be happy if someone more knowledgeable can confirm my understanding.

Regards
Gaute Amundsen

[political sig and ad trimmed by moderator]

?

Problem Subscribing

#11561

I have someone who keeps trying to reply to the confirmation email but keeps getting "undelivered" message back.

I have noticed that his email address is of the form name@... ?where "owndomain" is his name. ?I think that it's a virtual domain and the problem is that he might be using a bigger isp to relay his mail.

Can anyone advise?

Re: #membership #membership

#11560

Gerald:

?

Sorry. ?I wasn’t clear. ?I reached this conclusion by reading this thread and searching around the net. ?If I try to get the membership lists in sync and it works or it fails, I will document it in this thread.

Best regards,

?

Brent

Show quoted text

On Sep 4, 2018, at 2:46 PM, Gerald Boutin <groupsio@...> wrote:

Brent,

It will be useful if you can document exactly what is not working. In other words, the steps you are taking and the results / error messages. In case no one on the GMF forum has direct experience with Slack integration,?this information will also be required to submit the issue to technical support (email: support AT groups DOT io)
?
--
Gerald

[excess quote trimmed by moderator]

Re: Closing the Yahoo group

#11559

There is one other use we recently discovered for the old Yahoo group. It can be used for an oversize image repository.

A member wanted to post a very useful large image on the groups.io site, but there wasn't room. Resampling the image (a map) down made it useless. So the moderator could temporarily allow posting so we could use to old group to save the large image. Members who hadn't unsubscribed from the old group were then able to go there to see/download the file.

Dano

Is groups.io really unsuitable for my needs?

Gaute Amundsen

#11558

开云体育

Hi all.

I just signed up to set up a list for parents in the school our sons go to.

Everything there now happens with big nasty CC or BCC lists, and there is a strong "gravitation" towards starting a Facebook group, which I'm trying to forestall.

However I'm starting to doubt whether groups.io is a suitable tool for what I want to do.

I have a few requirements:

The group must be private and closed, invite or import only.
The use of a web-interface should be optional, and not actively encouraged.
( the exception could be a unsubscribe form, which under NO circumstances should require you to log in, get a password or consent to anything. )
Ideally mail clients should reply to sender when clicking "reply", and sender+group when clicking "reply all".

The reason for this is to make the experience as simple and "frictionless" as possible. There are some very non-techy people in our group, that would be perfectly happy if all the Internet existed inside their FB app. Many have probably never participated in a mailinglist before and are already in a half-panic about all the email they get at work. If they click on something that asks them to create an account it will never happen, and the FB group will be created.

After spending an hour testing groups.io it seems that only the first of my point can be satisfied here.
Considering the press that groups.io has been getting, this is a bit surprising to me, and so I would be happy if someone more knowledgeable can confirm my understanding.

Regards
Gaute Amundsen

Re: #membership #membership

Gerald Boutin

#11557

On Tue, Sep 4, 2018 at 08:38 AM, Brent wrote:

At this time, it appears as though the advertised feature to sync between a Slack group membership list a groups.io membership list is not implemented or supported.? If this is wrong, please reply.

?

For the UNB Amateur Radio Club, I have groups named unbamateurradioclub in both systems.? I expect that these lists will evolve differently and have different uses as groups.io posts are archived indefinitely and for unpaid Slack groups only the most recent ten thousand messages maybe searched.

Brent,

It will be useful if you can document exactly what is not working. In other words, the steps you are taking and the results / error messages. In case no one on the GMF forum has direct experience with Slack integration,?this information will also be required to submit the issue to groups.io technical support (email: support AT groups DOT io)
?
--
Gerald

Re: Wiki

#11556

On Tue, Sep 4, 2018 at 10:58 AM, Ken Kloeber wrote:

but when making a true ToC, what is the first line of garbage that appears in brackets(etc).

See this recent thread on TOC usage.

I suspect a manually-created bulleted list and anchor tags will ultimately leave you less frustrated.
?
Regards,
Bruce
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Re: Wiki

#11555

Shal,

I will try that, thanks!

ive figures out how to make the “table of my topics page” but when making a true ToC, what is the first line of garbage that appears in brackets (understand it’s part of the coding for sub heading levels) but WHY????

and can I make it vaporize? ?(Other than white on white text)
?

Re: Wiki

#11554

Yep Ken, this is another case of innocuous inline styles being stripped by the wiki editor upon save. Been there, done that, have already complained about it in beta.

Meanwhile, I've found that I've had more success using deprecated constructs such as img align="center". I believe this still works in all browsers but that could [of course] change someday.

Hope this helps,
Bruce
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Re: #membership #membership

#11553

The last mention I can find of any problems with Slack was late February last year, .? It was working in late January of this year, /g/GroupManagersForum/topic/9586833.

Duane
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Members show up as both members and invitees (unaccepted)

#11552

Some of the invitees who have joined (possibly not through the invitation process but separately via web or subscription email) are still showing up as "invited" instead of "accepted".?

Where can I suggest that when the IT people get some time there could be a process to check if when someone subscribes that their email address is matched to an invited email address so that this information is updated.

Re: #membership #membership

#11551

At this time, it appears as though the advertised feature to sync between a Slack group membership list a groups.io membership list is not implemented or supported.? If this is wrong, please reply.

?

For the UNB Amateur Radio Club, I have groups named unbamateurradioclub in both systems.? I expect that these lists will evolve differently and have different uses as groups.io posts are archived indefinitely and for unpaid Slack groups only the most recent ten thousand messages maybe searched.