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Member Added Repeatedly #membership

 

This members claims she's been added (to MediaPro) four times. I haven't added her. Nor have I seen any of her four requests to be removed. Any idea what's happening here...?

[redacted] ?groups.io?
6:33 PM (2 hours ago)
?
to?main+owner
?
?
?
Please STOP adding me.
I have requested removal 4 times alone today :((?

Jacqui [redacted]
[redacted]?
www.[redacted].com?
Cell:- [redacted]
?

On Jan 30, 2018, at 3:30 PM,?[email protected]?Moderators <[email protected]> wrote:

Hello Jacqui [redacted],

You have been added by the moderators to their??group?

The address to send an email to the groups is?[email protected].

If this was a mistake, please click on the following link and you will be immediately removed:

Remove Me!

Cheers,
The??Team


[personal information redacted by moderator for privacy]
 

Norman,

This members claims she's been added (to MediaPro) four times. I
haven't added her.
The group's Activity log should have something to say about this. Click on the Moderator Activity tab and look for any relevant actions around the time of that forwarded message. If the person was added by a moderator of your group there should be an entry that says so.

Nor have I seen any of her four requests to be removed.
Check your own subscription, and make sure you've elected to receive all Owner emails.

Shal
 

Log shows her leaving six times yet directory shows she's still a member. I manually removed her this morning. Don't know yet if she'll be added back.

I'm the only moderator and, yes, I get all emails. OTOH the only emails referencing this are from her, complaining that she keeps getting added. But there's no confirmation.

Norman
 

Hi Norman,

If you have not created a membership for yourself as a normal member of your group, do so. Then use that to leave the group and see what happens. I'm wondering if there is an email sent confirming that you want to leave the group that gives you the option to rejoin or not leave.

You may want to also create a another ID that you make an owner so if anything happens to your normal email, you won't be locked out of your group. You may want to consider making another member an owner should anything happen to you your group(s) won't be left floundering.

I also have a group set up for testing so that I know what members are seeing.

Paul, Ohio, USA

On Wednesday, January 31, 2018, 7:29:27 AM EST, Norman C. Berns <ncberns@...> wrote:

Log shows her leaving six times yet directory shows she's still a member. I manually removed her this morning. Don't know yet if she'll be added back.

I'm the only moderator and, yes, I get all emails. OTOH the only emails referencing this are from her, complaining that she keeps getting added. But there's no confirmation.

Norman
J_Catlady
 

Are you sure it's not because she's been marking messages as spam and getting removed automatically, then clicking on the resubscribe link? What do the actual log entries say?

On Wed, Jan 31, 2018 at 5:50 AM, Paul, Ohio, USA via Groups.Io <pwberndt@...> wrote:
Hi Norman,

If you have not created a membership for yourself as a normal member of your group, do so. Then use that to leave the group and see what happens. I'm wondering if there is an email sent confirming that you want to leave the group that gives you the option to rejoin or not leave.

You may want to also create a another ID that you make an owner so if anything happens to your normal email, you won't be locked out of your group. You may want to consider making another member an owner should anything happen to you your group(s) won't be left floundering.

I also have a group set up for testing so that I know what members are seeing.

Paul, Ohio, USA

On Wednesday, January 31, 2018, 7:29:27 AM EST, Norman C. Berns <ncberns@...> wrote:

Log shows her leaving six times yet directory shows she's still a member. I manually removed her this morning. Don't know yet if she'll be added back.

I'm the only moderator and, yes, I get all emails. OTOH the only emails referencing this are from her, complaining that she keeps getting added. But there's no confirmation.

Norman
 

This member keeps getting added every time she's removed. Rather than remove her yet again, I've set her to NO emails.??

The problem seems to be associated with Slack, but I don't know enough about it to understand the errors. This is the log....

?changed?'s delivery via web 9:36 am
?changed?'s delivery via web 9:36 am
sent message??to owners via email Jan 31
sent message??to owners via email Jan 31
Slack Sync added? Jan 31
?left via web Jan 31
Slack Sync added? Jan 31
?removed?via web Jan 31
Slack Sync added? Jan 30
?left via web Jan 30
?sent message??to owners via email Jan 30
Slack Sync added?? Jan 30
?left via web Jan 30
Slack Sync added?? Jan 30
Non-member??attempted to send message "Please remove me" via email Jan 30
?left via web Jan 30
?sent message??to owners via email Jan 30
Slack Sync added? Jan 30
?left via web Jan 30
Slack Sync added?

 

I think that's the problem.? As long as she's a member of the Slack team, she'll be added back if you use the Member Sync integration with Slack.

Duane

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