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Re: Members transferered from Yahoo group cannot sign in to new Groups.io group

 

I am about to do the same transfer.

I believe if they want to use the web side of Groups.io they will need to create an account with the email they have transferred from Yahoo.? Then they will gain access to the group on the web.? As they transferred, they are subscribed to the group, but only via email and will get messages and could reply, depending on group settings.

My view of it anyways...
Re: clarification on direct add feature

Adam
 

Hi Shal,?
New group owner here. Searched for direct add member notifications and this seemed most on topic. When I Direct Add to a subgroup the members are receiving two notifications, one that a moderator has added them and one that appears generic. So when adding to 4 subgroups the member is receiving 8 emails, which I'd like to prevent for the rest I need to add.?
1. Is there a way to Direct Add without two emails to members??
Yahoo Transfer Members Question

 

Hello all,

I am planning to move a Yahoo Group over to Groups.io shortly.? I have a question on member?transfer.

Can I transfer over all listed members except the 'no email' members?? The previous Yahoo Groups owner didn't remove people when they asked to be unsubscribed and just moved them to 'no email' status.? So I don't want to include them.? I only have 1800 members, but with Yahoo only allowing 1,000 to be exported, I can't catch and remove all the 'no email' status members.

Thanks for any advice

Bryan
Re: Members transferered from Yahoo group cannot sign in to new Groups.io group

 

they should already be a member of the io group if they were a member of the yahoo group. is the io group the same name as the yahoo group? if they did not receive the confirmation email tell them to do a search in io for the name of the group. it should come up and they can click on it.
when they create their io account the groups that they are a member of should also populate in the list under the groups icon.
they should have to rejoin the io group
Re: Members transferered from Yahoo group cannot sign in to new Groups.io group

 

See this help in the wiki.?

/g/GroupManagersForum/wiki/How-to-Set-a-Personal-Password-and-Profile%3B-Changing-Email-Address

Also so you can tweak your welcome message.?

See?/g/GroupManagersForum/wiki/Member-Notices

Frances
Re: Using Chat #chats

 

I hope you get a reply to this
because we have the same problem.

I will sit and wait and wait for a response,?
when it dawns on me to refresh and there they will be,
having been there for a good bit of time!
Re: Move a message into a different topic

 

On Thu, Aug 2, 2018 at 08:42 AM, Gerald Boutin wrote:
Take a look at the sections on Split and Merge in the group Wiki.

/g/GroupManagersForum/wiki/home
Gerald is correct; a "topic merge" functionality exists within GIO.?Keep in mind, though, that those messages have already gone out as emails. You can fix the archive but if anyone subsequently replies to any email with the "bad" subject line, it starts that topic all over again.

Short of engaging in public browbeatings, the only way I've been able to merge topics without chasing my tail is by first waiting for the "bad" thread to die a natural death.?

Hope this helps,
Bruce?
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Members transferered from Yahoo group cannot sign in to new Groups.io group

 

I have just transferred my Yahoo group to Groups.io.
The transferred members are reporting to me via Yahoo group that they do not understand how to access the new Groups.io group.
?
Here is their problem. How do they actually access the new Groups.io group?
The notice sent by Groups.io to the Yahoo group says two things:?
1. How to go to the new Groups.io group homepage; ¡°The group homepage is located here.¡±?
2. and, how to immediately unsubscribe
The transferred member is not told how to sign in to the new Gropus.io group.
After the member clicks on the link to the group homepage. What do they do to sign in to the group?
3. The group homepage apparently provides several options:
Do they click on the ¡°Join This Group¡± button? This option does not make sense because they were transferred. Or,
4. Do they click on the ¡°Log In If Already A Member¡± button which takes them to the login page? Apparently, they do not already have a Groups.io account so they cannot sign in because they can¡¯t have a link sent them.
5. That leaves only one option. They must go to the top of the homepage and click on ¡°Sign up¡±

When they go through the process of creating an account they do not receive the confirmation email.
?
That leaves them in limbo. What do they do if they never receive the confirmation email?
Re: Groups.io site updates #changelog

 

I LOVE the bulk operations feature.? Will this be rolled out to PHOTOS section anytime soon.

THanks Shal for your efforts!

Peter Dub¨¦
Using Chat #chats

Matty Smith
 

We have been testing out the Chat facility in our G.io.
Whilst we have no problems creating the Chat, there does seem to be an issue with responses being posted to it.
We all find we have to keep refreshing the screen in order to bring up new posts. Is this how it is supposed to work?
Our expectation was that it would be more like Skype Chat, with messgaes coming in from those taking part, as they are posted and being sutomatically displayed for all those in the Chat top see.
Are we missing something?
Thanks
Matty
Re: Move a message into a different topic

Gerald Boutin
 

On Thu, Aug 2, 2018 at 06:31 AM, Tim Morris wrote:
I keep getting messages about previous topics, but with a new 'topic' heading. ?How can I move them into the appropriate topic please?
Tim,

Take a look at the sections on Split and Merge in the group Wiki.

/g/GroupManagersForum/wiki/home
?
--
Gerald
Move a message into a different topic

 

I keep getting messages about previous topics, but with a new 'topic' heading. ?How can I move them into the appropriate topic please?
Re: Yahoo transfer after messages in new group

Gerald Boutin
 

On Wed, Aug 1, 2018 at 03:49 PM, Bruce Bowman wrote:
The only possible "gotcha" is that the message numbers will be out of sequence. That is, if you already have messages numbered 1-100 in your GIO group, the first [i.e.: oldest] message transferred over from Yahoo will be message #101.

Hope this helps,
Bruce?
In practice, the message numbers will never match the yahoo sequence unless there were never any deleted emails on the yahoo group.


--
Gerald
Re: Yahoo transfer after messages in new group

 

On Wed, Aug 1, 2018 at 01:45 PM, Robin D wrote:
Hello, when transferring from yahoo groups, if you already have messages in your new group, will a transfer of messages from yahoo groups overwrite the messages already in the new groups.io group?
No, they will not be overwritten, and all date/timestamps are preserved.

The only possible "gotcha" is that the message numbers will be out of sequence. That is, if you already have messages numbered 1-100 in your GIO group, the first [i.e.: oldest] message transferred over from Yahoo will be message #101.

Hope this helps,
Bruce?
--
The system Help is your friend.??/static/help
Re: #howlong Answer from Support #howlong

Gerald Boutin
 

On Wed, Aug 1, 2018 at 01:34 PM, Shal Farley wrote:
aspirit,

How long does Support ([email protected]) generally take to respond?

?
There is an automatic acknowledgement that you should have received immediately. If not your spam filter may have captured it, or something went wrong.
?
But as to an actual response, as Bruce said that could take an indefinite amount of time. If there was a problem with the acknowledgement there's a possibility that the same thing may happen to the actual response.
?
Shal

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

You can also check the status of your ticket. If it isn't there, then you would know that the ticket creation did not succeed.

Login to??to check status of your ticket(s).

--
Gerald


[mod note: despite the confusing language about signing in to Groups.io, zendesk is a separate service requiring a separate login account - your Groups.io account credentials don't work there.]
Yahoo transfer after messages in new group

 

Hello, when transferring from yahoo groups, if you already have messages in your new group, will a transfer of messages from yahoo groups overwrite the messages already in the new groups.io group?

Thanks,
Robin
Re: #howlong Answer from Support #howlong

 

aspirit,

How long does Support ([email protected]) generally take to respond?


There is an automatic acknowledgement that you should have received immediately. If not your spam filter may have captured it, or something went wrong.

But as to an actual response, as Bruce said that could take an indefinite amount of time. If there was a problem with the acknowledgement there's a possibility that the same thing may happen to the actual response.

Shal


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Re: #howlong Answer from Support #howlong

 

On Wed, Aug 1, 2018 at 11:19 AM, aspirit wrote:
How long does Support ([email protected]) generally take to respond?
Support has been on vacation for the past three weeks and he is currently working through a backlog. I suspect that could be a factor.

That said, even when here, response times I've received from support have varied from immediate to never.

Regards,
Bruce?
--
The system Help is your friend.??/static/help
Re: The "via" responses

 

Sharon,

What is going on with responses to groups with the via addresses:
...
Any way to save ourselves from this?
No. Thanks, DMARC!


DMARC is an email specification that attempts to eliminate all spoofed messages. However, it sweeps up traditional mailing list messages as "spoofed" because the From address is the posting member's, but the message was delivered by the list service. Hence what Y!Groups did to put the group's email address as the actual From address (inside the angle brackets).

I think Groups.io has the least damaging approach to the DMARC problem:

o For sending services which do not specify "reject" as their DMARC policy (or don't use DMARC at all) Groups.io copies the poster's From address to the outbound messages without change.

o For those that do, Groups.io concocts a From address that includes the poster's address in the user-name field (before the @ sign) yet has groups.io as the domain (after the @ sign). This satisfies the DMARC anti-spoofing criteria. Unlike Y!Groups approach, it also keeps the From address of each poster distinct, so that your address book doesn't lump all members together as a single address.

A consequence of all this, as you've noted, is that when you make a Reply message that includes a quote, above the quote of the original message, the typical "On [date] [user] wrote:" line created by your email interface tends to have a bit of a mess for the "user".

Another consequence (to the Groups.io approach) is that people you correspond with both on and off list may end up with two address-book entries: one with their actual address, and one with their "via groups.io" address.

Shal


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Re: How to move Active (but apparently abandoned by unresponsive group owner) Yahoo Groups???

 

George,

I am merely a member of the group. Combing through the information on
the page for that group, I see no way to access, view or copy a
membership list.
As a member, no. You would have to be at least a moderator.

If you know of a way to do that, please enlighten me.
The closest a member can get would be to collect the email addresses of people who posted - if the member was receiving individual emails and if the member has been saving them in their email interface. But that will only get the (sometimes very few) members who actually posted messages.

Shal


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