¿ªÔÆÌåÓý

Re: #howlong Answer from Support #howlong


Gerald Boutin
 

On Wed, Aug 1, 2018 at 01:34 PM, Shal Farley wrote:
aspirit,

How long does Support ([email protected]) generally take to respond?

?
There is an automatic acknowledgement that you should have received immediately. If not your spam filter may have captured it, or something went wrong.
?
But as to an actual response, as Bruce said that could take an indefinite amount of time. If there was a problem with the acknowledgement there's a possibility that the same thing may happen to the actual response.
?
Shal

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

You can also check the status of your ticket. If it isn't there, then you would know that the ticket creation did not succeed.

Login to??to check status of your ticket(s).

--
Gerald


[mod note: despite the confusing language about signing in to Groups.io, zendesk is a separate service requiring a separate login account - your Groups.io account credentials don't work there.]

Join [email protected] to automatically receive all group messages.