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On Tue, Apr 14, 2020 at 11:56 PM, Frances wrote:

Roland, I wonder whether this wiki page has your answer.
/g/GroupManagersForum/wiki/Renaming-a-Group

In Admin, Settings, Message Formatting, change the subject tag. That should do it!

Frances
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GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

Thanks for the suggestion. I created a hashtag with the "Reply To" option set to reply to owner. I want members to be able to reply to the person(s) responsible for the monthly reminder message, and locking the message would prevent that.

This hashtag approach is clever, but it feels like an awkward workaround to me. Only owners/moderators can set up member notices in the first place, so why not set the "from" address accordingly. I would be interested to hear why the monthly reminder feature was designed to be sent this way.

Thanks again,

?????????????????? -- Charlie

On Tue, Apr 14, 2020 at 11:53 PM, Roland Roberts wrote:

When I initially created the group, I realized I didn't name it consistently, so I edited the mail address. But... the subject line on emails still contains the old group name. Everything else, all the links, etc., have the correct names and work just fine.

I don't see anyplace in the admin screen to edit that; somewhere, my old (and very transient, changed before I even added members!) name is remembered even though no group member ever knew it by that name.

Roland, I wonder whether this wiki page has your answer.
/g/GroupManagersForum/wiki/Renaming-a-Group

Frances
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GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

When I initially created the group, I realized I didn't name it consistently, so I edited the mail address. But... the subject line on emails still contains the old group name. Everything else, all the links, etc., have the correct names and work just fine.

I don't see anyplace in the admin screen to edit that; somewhere, my old (and very transient, changed before I even added members!) name is remembered even though no group member ever knew it by that name.

roland

On Tue, Apr 14, 2020 at 05:34 PM, Charlie McB wrote:

I have set up a "monthly reminder" member notice (helpful hints, group rules, etc.).? When it goes out on the first of the month its "from" address is the same as the group address.? If someone replies to this address -- thinking they were writing to the group owner -- their message goes to the whole group.? Doesn't is seem more logical to have the from address be the owner address, or maybe a "no-reply" dummy address?

Put a hashtag on it with the "Locked" and "Use by Mods Only" flags set.

Is there a member notices setting I've overlooked?

You can set up a member notice of type Group Guidelines that goes out every month on the 1st. Be sure to make it Active.

However, if you want to keep people from replying to it, you'll still have to set these same flags on the #guidelines hashtag.

Hope this helps,
Bruce

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Check out the new groups.io Help Center?and?groups.io Owners Manual

I have set up a "monthly reminder" member notice (helpful hints, group rules, etc.).? When it goes out on the first of the month its "from" address is the same as the group address.? If someone replies to this address -- thinking they were writing to the group owner -- their message goes to the whole group.? Doesn't is seem more logical to have the from address be the owner address, or maybe a "no-reply" dummy address?? Is there a member notices setting I've overlooked?

???????????????? -- Charlie

On Tue, Apr 14, 2020 at 09:34 PM, I wrote:

Having looked at your group...

... a bit further I found a thread suggesting that either (a) there is another person with the same name as you in the group, or (b) you have a second membership yourself.

I suspect that one of those memberships is an owner, and the other is an ordinary member, in which case the responses from Frances and Duane apply.

Chris

On Tue, Apr 14, 2020 at 04:49 PM, Kent Lantaff wrote:

Our group now has 82 members. As owner, when I click on Directory, I can see all 82 members. But when individual members open the Directory it only displays 21 out of 82 members. Can you please advise me on how to display all 82 members in the Directory? Thanks

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GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

On Tue, Apr 14, 2020 at 09:49 PM, Kent Lantaff wrote:

Can you please advise me on how to display all 82 members in the Directory? Thanks

Yes; see this thread from 2 days ago.

(PS: FWIW you can't!)

Chris

Our group now has 82 members. As owner, when I click on Directory, I can see all 82 members. But when individual members open the Directory it only displays 21 out of 82 members. Can you please advise me on how to display all 82 members in the Directory? Thanks

On Tue, Apr 14, 2020 at 07:10 PM, E-mail icon wrote:

I am the owner of my group and somehow all of a sudden, I'm not, so I can't get in.?

Apart from the suggestions already made, can I query what you mean by "can't get in"?

Having looked at your group I see that you posted on it a couple of hours ago. Have you "lost ownership" since then?

Chris

On Tue, Apr 14, 2020 at 02:41 PM, E-mail icon wrote:

I am no longer an owner, for some reason, therefore, don't have administrative options.?

See?/g/GroupManagersForum/wiki/Group-Content-Is-Missing, third section.

Regards,
Bruce?

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Check out the new groups.io Help Center?and?groups.io Owners Manual

On Tue, Apr 14, 2020 at 01:41 PM, E-mail icon wrote:

I am no longer an owner, for some reason, therefore, don't have administrative options.? How do I fix that?

You're either logged in with the wrong account or a co-owner has removed you.

Duane
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GMF's Unofficial Wiki: /g/GroupManagersForum/wiki
Official Help: /helpcenter

On Tue, Apr 14, 2020 at 01:05 PM, Jim Avera wrote:

Now I want to delete my credit card info from gio's storage, but don't see how to do that

Have you checked the Billing page?? I'm not sure, but I don't think you can delete it until the group has reverted.? You should be able to delete it eventually though.? Back in January of 2017, Mark said, "Also added the ability to delete your current credit card without adding a new credit card.", ? If not, you'll need to contact support.

Duane
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GMF's Unofficial Wiki: /g/GroupManagersForum/wiki
Official Help: /helpcenter

On Tue, Apr 14, 2020 at 02:10 PM, E-mail icon wrote:

I am the owner of my group and somehow all of a sudden, I'm not, so I can't get in.? What's happened and what do I do about it.

When you say, "can't get in", I assume you mean that you can't go to your group homepage on Groups.io.

Check that you are using the correct email address. Look at the footer of a recent email from your group and use that.
Check also in your spam if you aren't receiving any mail from Groups.io
See also:
/g/GroupManagersForum/wiki/Password
and
/g/GroupManagersForum/wiki/Not-Receiving-Messages

And also once you are online, check Admin, Activity.

Frances

?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

I am the owner of my group and somehow all of a sudden, I'm not, so I can't get in.? What's happened and what do I do about it.

Margaret Sullivan
Fountain Hills Artists Gallery


Enhanced subject by mod

We decided to downgrade to the Free tier.?

Now I want to delete my credit card info from gio's storage, but don't see how to do that

On Tue, Apr 14, 2020 at 04:40 PM, Steve Hayes wrote:

Ah well, perhaps I can forward them to myself.

Perhaps not would be closer to the mark. Just read them on - line from the web UI; there is no "resend" capability.

Chris

Hi Steve

If you know somebody in the same group just ask them to forward any posts between date A & B

Some subscribers delete unwanted posts, but some save every one (or don't empty their trash folder)

Nivard Ovington in Cornwall (UK)